There is absolutely no communication between store locations. My battery was dead and purchased the…read morebattery at a different store to make sure they would be able to install it at this location (the other store called ahead and ensured this was ok). Even with the receipt of a 200$ battery this store wanted me to drive back for the refund and then re purchase it with them... my CAR WAS DEAD. Called corporate to file official complaints on both stores and only then was able to get help I needed. Unacceptable

This has to be the worst autopart in the country, customer service was so bad, literally the…read moreemployees there that are kids, dont have a clue what they're doing, super rude especially The LADY MANAGER, she has no good customer service she has no life. please do not come here, I'd prefer the autopart next door (NAPA).

Went to buy a battery for my Ford F150 pick up truck and even though there was a little more…read moreexpensive than the one at the dealer they were able to give me a courtesy 10% discount without even asking for it that goes along and they will definitely get more business in the future

Dominga was able to check my battery, see the warranty and made sure I had everything I needed to…read morego and crank my 74' Chevelle. Service was beautiful, we laughed and the entire team was on point. this is a neighborhood store, that acts accordingly. The team creates a great environment to make return visits. These guys deserve an award

They were quick efficient and honest with the pricing and any questions I had. I highly recommend…read morethem!! Hard to find a shop like them especially in Miami.

What else can I say? They do masterful work quality whether they fabricate or bolt on. I went there…read moreyesterday to install some PLM downpipes on my 2020 Infiniti Q60. The owner told me it was going to take long but I knew it wouldn't for them and I was right. They started working on it around 8 am and were done by 10-ish . Because of what he told me I thought I'd be out by 12pm or 1pm which wasn't the case.

I'm grateful for finding Robert. My old mechanic was amazing but is now too far away. Robert is…read morevery knowledgeable, experienced, repaired my car quickly, and is a straight shooter. He's everything you want and need in a quality mechanic. Looking forward to working with him in the future.

It is a pleasure working with Robert! He clearly knows what he is doing! I highly recommend him!…read moreYou won't be disappointed!

I had such a great experience thanks to Christopher! I noticed he was new because of the badge he…read morewas wearing, but you would never have guessed it based on the level of customer service he provided. He was incredibly knowledgeable about the products and took the time to answer every single one of my many questions without ever making me feel rushed or like I was asking too much. Christopher was patient, kind, professional, and genuinely eager to help me find exactly what I needed. It's rare to come across someone who is not only well-informed but also takes the time to make sure you fully understand your options before making a decision. His positive attitude and willingness to go above and beyond made my shopping experience enjoyable and stress-free. If this is the level of service Christopher provides while he's still new, I can only imagine how exceptional he'll be with more experience. He is definitely a valuable asset to your team, and I hope his hard work and dedication are recognized. Thank you, Christopher, for making my visit such a positive one--I truly appreciate all of your help!

I went to this advanced auto parts to see what was going on with my battery which I had purchased…read morefrom an AAP store on Ft. Lauderdale and it was still under warranty. I was helped by a very nice young man named Matias Zambrano. I explained to him that I had gone to the store on old Cutler, where an intellectually challenged young man told me that my battery was fine. Matias checked the battery. Confirm the battery was for all intents and purposes no good. He then honored my warranty. I had three months left on this battery and very quickly installed the new battery. He went above and beyond by suggesting that I buy covers for the terminals to protect against the heat and the corrosion that we all see I was so impressed by him I complimented him to his manager. This is store number 9940. I will return especially if this wonderful young man there.

The customer service here was awful, I came for some battery maintenance and they were so…read moreunprepared and gave me an unorganized box of scrap tools with trash in it and told me to find the tools and bring the battery inside. Also told me they didn't have the battery I needed to replace but manically 10 minutes later the battery popped up.

Just wanted to give a shout out to the awesome guys at NAPA Auto Store. Super friendly and helpful…read moreto a couple of teachers who had no idea what we were doing. Thank God there are still some businesses that put the customer first. A special thanks to Robert and Nelson. I have Santa put you on his NICE list for sure.