Some of the rudest, and dare I say this day in age, bigoted customer service I've experienced in a…read morelong time! One star because I did get my battery and it does work.

Came here looking for some wheel lug nuts. I needed a thinner profile but for some snow wheels…read more The gentleman that assisted us took time to help us figure out what size we needed and looked up in his computer and book to figure out the most cost effective option for us. The place is pretty small like most NAPAs and many special and less common parts are stored behind the counter. I've almost always had to get someone to assist me when I go to NAPA. No worries, the guys are always really friendly and helpful.

Cashier who came out from behind the counter to assist had no mask on. Will not be back as it's…read moreapparent this company does NOT support the local community by refusing to follow simple mandates. Thanks "Mark".

Ordered a battery replacement online. Pick up was super easy. They installed it very quickly. 10/10…read moreservice. Highly recommend.

Needed supplemental straps for a car transport and called in to get them. Easy and friendly service…read moreand made what might have been a hairy situation safe!

An employee at the Brookhaven Auto Zone is deserving of recognition for providing excellent…read moreservice, and this person is "Davonte S." My passenger-side windshield wiper fell apart during a brief moment of rain this afternoon. This Auto Zone was nearby. When I walked in, Davonte was pro-active in asking what I needed help with. He quickly looked up the wiper sizes I needed, walked me over to the wiper section, and helped me to make a brand selection. The thing that really impressed me though is Davonte volunteered to install these wipers for me, at no extra charge. This saved me time and hassle. And he went the extra step to test the blades just to be sure everything was good to go. Wow - I completely wasn't expecting this level of service. My experience here was super. Thanks Davonte! :)

This is for pep boys in Frazer pa it wouldn't come up on yelp had nail in tire they took me right…read morei. Waited 55 mins to plug tire are u kidding me. Then guy walks in with a truck tire had a nail they took it back 5 mins later it came out fixed worst people to all looked like homeless people not friendly 41 bucks to plug it a rip off I dealt with boys w times both times so unsatisfactory

I cannot say enough good things about this Pep Boys station! The manager Brian is extremely…read morecourteous, knowledgeable, and patient when answering questions. My car has been serviced by Pep Boys for over a decade but this is by far my favorite location. I own a 1999 Mustang and it still runs like a dream thanks to this team. Many thanks to all my service techs and to Brian and Ed!

From the second I walked into Keenan I realized that every interaction that the staff has with…read moretheir clients is conducted in a way that guarantees that the client walks away not only satisfied, but feeling special. Seriously. I got in a car accident on a Tuesday night and my insurance company set up a 9:30 appointment at Keenan for Wednesday to assess the damage to my car. I got to Keenan early, and the receptionist, Sue, told me that it was absolutely no problem at all and that they'd check out my car immediately. Todd came out, took a million pictures of my car, disappeared for a minute, and then came back with an estimate to repair the damages. Everything looked good to me, so I went back to Sue to set up a time to drop my car off for repairs. She worked extensively with the folks at Enterprise to get me a rental car in the most convenient way possible for me. I mean, this woman was fighting for them to pick me up at my house at 7:30am so that I could get to work on time, and I didn't even tell her that I had to be at work on time! She was a bulldog fighting for me when I didn't even ask! She also allowed me to drop my car off on a Sunday night when no one was there, and then Todd faxed me the paperwork that you'd typically fill out when you drop your car off to fill out on Monday morning. They made everything extremely convenient and worked around my every desire. Throughout the repair process I got text message updates and phone calls from Todd. He would update me with things like, "your car is finished getting painted and is now moving on to reconstruction." One of the texts I got was something like, "Your Volkswagen is happy to be here! We're taking good care of it until it comes home." It was nice to know where my car was, what was being done to it, and the estimated date of completion. Keenan made everything seriously so easy for me. This was the first car accident I've ever been in, and, dare I say it? - it was actually not a headache at all!! The 5-day repair estimate actually ended up only taking three days, and I couldn't be more pleased. My car came back to me in better condition than it was before the accident, and was detailed and everything. I think they even polished my tires! I've been nagging my husband to get my car detailed, and he's a procrastinator so he hasn't done it. Of course getting in a car accident isn't ideal, but the folks at Keenan deserve an A++++++ for service with a smile :-) -End cheesiest Yelp review I've ever written.-

After reading all the positive reviews on here about this place should have known it was too good…read moreto be true.. We should have taken note all good review were very minor damage... My wife got rear ended in a accident Sent car to Keenan Auto Body, they fixed car but rear defroster is now broken, she has been getting the run around for a couple months now.... Bottom line is the probably either missed it in their estimate or their SPECIAL glass guy broke it when they had to remove rear window to fix damage The proper way to do business is to fix it Whether you broke it or missed it, it still has to be fixed Stay away from this repair shop if you want the job done right......

These guys are the best. Jeff in parts, Ryan in service and Tim the service tech all stepped up to…read morehelp me with an issue. Appreciate the professionalism.

Having bought 2 911's in the past 18 months at other dealers, each time I shop I try dealing with…read morethese guys. Always low trade values and never willing to budge. Just get the general feeling of lack of care to win business whatsoever and won't even ask for a quote from them in the future