I called Anthony about a shattered rear window. He explained my options, the timeframe and cost…read more The job turned out to be more complicated than expected but Anthony took the time to see if he could fix it versus sending me out to an expensive body shop. He was able to complete the job, in record time and at a very reasonable cost. Anthony's communication and customer service were excellent. Highly recommended!

[764] Cracked…read morewindshield!!! I called my Volvo dealership and they recommended Anthony Volk Glass to replace my front windshield. Turns out with the new cars I would also need to go to my dealership to have my front cameras recalibrated. Talked to Anthony to set up an appointment. He was responsive and was able to meet me at the dealership at my convenience. This made it easy for me to handle the replacement and camera recalibration at the same time. I also needed the dealership to reapply my inspection stickers. Everything was handled in a few hours so I was happy it was easily taken care of in one shot. Antony Volk Glass also handled the insurance paperwork. Hopefully I won't need him again but if I do I would definitely use this company again.

So I wanted to be upset (wait until you see the timeline) but the staff is so pleasant to work…read morewith, it averaged back out. The scheduler/receptionist is awesome and the techs both at the shop and mobile were professional. 4/2 - chip 4/3 - got a next day appointment. Great! Repair failed (ok, it happens) 4/10 - canceled appointment: replacement windshield came broken. Boo! Ship things better Safelite! 4/15 - repaired! Yay! Oh wait...couldn't calibrate it successfully. Frustrating because instructions start to ensure your car has gas bc the tech may need to drive it to calibrate so...if my hilly neighborhood impacted the self described "wonky" app, then drive my car to a flatter place (which there is 200 feet away) 4/22 - finally fully repaired So subtract a star for corporate shipping and subtract a star for not finishing the calibration by driving to a flatter spot. Add back in a star because everyone was truly helpful and worked to reschedule appointments as soon as possible.

Super disappointed and frustrated with the West Chester, PA shop. Called the main number and tried…read moreto get a quote and schedule something, only to be left on hold for 30+ minutes and then rep that picked up told me I'd have to go online to get a quote and to schedule anyways! Went online and set up appt. for 7/13 for a tech to come out to my business office to fix a small chip in the windshield of my 2025 .Purple series Subaru BRZ. Didn't hear anything at all from them (except for text confirmation that it was on their schedule for that date / time frame) so I called at a little after 4:30 pm to see if they were still coming. Was advised by one rep that they were indeed still coming and she argued with me that they would not have promised any specific window because it depends on their other jobs, so I'd need to just keep waiting. Then another rep came online and advised me that "something came up" and I would need to be rescheduled. Ugh! As if that was not annyoing enough, I asked for a call back from the West Chester shop manager, only to be told I'd just need to call them (and guess what? Their number goes straight to the national customer service line anyway, so I'm right back to square one! The biggest insult was receiving a text message at aroudn 5 pm, telling me that my appointment had been rescheduled for the next morning, and that I would be taking my car in to their shop over in West Chester. Huh???! Who consulted with me on this? Do they think I do not work? Pretty ignorant of them to never reach out, then to just reschedule me and tell me I need to go to them at a certain day / time without even checking with me first! I am appalled at their customer service (or really, lack there of!) I do NOT recommend Safelite in West Chester PA. And as a small business owner myself, I ALWAYS give a business a chance to make things right first, before I would even consider writing a negative review. But these schmucks have had more than ample time to reach out to discuss this wth me, and haven't. They obviously do not care one bit. In hindsight, I should have read reviews on Google and Yelp first, before even trying to contact them. There are MULTIPLE reviews here stating the same things; they don't show, they damage vehicles, their communication is lacking to non-existant. All the same issues I have been experiencing with them. And the owner's response to other reviews? "Sorry for letting you down". That's it??? Seriously! Safelite West Chester owner: You're a cocky little ahole and your actions speak louder than your words by far! If you truly cared and were sorry, you'd do your best to make it right and CHANGE your ways. I hope you are forced to shut down sooner than later for your extreme lack of customer service. Corporate needs to step up their customer service and demand better of their franchise owners or kick you to the curb.

Excellent! Had a couple of different vehicles in there from teenage drivers banging up cars to…read morerust repair on older vehicle to meeting a deadline for repair after hitting a deer in a truck. All repairs done are top notch and Dale and Kayla at Malvern location are great to work with! Hope to not see them again for a while but given past driving I feel like I might! Highly recommend!

Exemplary service on all fronts! The owner and staff were friendly, the repair process was fast and…read moreefficient, and the quality of the work was excellent. I dropped my vehicle off at their Malvern location for repairs after being rear-ended in an accident, and received the car back in under three days in better condition than when I bought it! The damaged bumpers had been all replaced with brand new bumpers from the manufacturer, the rear mud flaps had been replaced, and the inside and outside of the vehicle had been cleaned. I would highly recommend this business to anyone needing repairs or work done on their vehicle!

Had a good experience using these guys. They answered my questions and worked hard to do a good…read morejob. Tint job looks great!

Per my husband Ben: Excellent top notch customer service provided by ACAP Films! My interactions…read morewere all via emails. Both Ali and Keyvon responded in quick turnaround time and were very upfront about everything. No nickel and dime-ing, as all costs were transparent from the get-go. Their team did an excellent job completing the XPEL wrap on areas I needed for my vehicle without eye-gouging costs. The team went out of their way to accommodate my work schedule, scheduling a drop-off on a Saturday and even having staff open an hour early on Thursday so I could pick up the car (thank you Sam for your time!). Keyvon updated me with emailed pictures of the entire process from start to finish and I couldn't be more happy with the time they took to update me on progress as the days went by. Another huge bonus working with this team is I had XPEL on certain portions of the car previously, this team addressed minor issues regarding that film without charging an extra fee. Great team coupled with top-notch customer service...can't ask for more than that. *pic from Acap's FB of our car all finished*

Highly recommend. The quality of the work, turnaround time, and customer service/communication…read morewere paramount. I was very impressed; did not expect to receive such a high level of service, especially these days where everyone treats you like a sale and their craft as just a "job". If you are in the Main Line or surrounding area looking to get tint, look no further.

From the owner: ⋆ Rated 5 STARS ⋆ Pennsylvania’s best window tinting service • Call (484)790-3511 • Computer Cut •…read moreLifetime Warranty

I had a large crack in my windshield and needed a replacement. After comparing prices and reading…read morereviews for local auto glass shops, I decided to go with this business instead of a big chain like Safelite--and I'm so glad I did! Not only did I support a great local business, but I also saved money. I can see why they've been rated Best of Delco for years in a row. Communication was easy, the price was the best I found and scheduling by text was quick and convenient. The technician came to my home, was polite and professional and had the job done in under an hour. Super convenient and great service from start to finish. Highly recommended!

Yesterday someone busted my back window shield and I called Safelite they wanted $550 but a friend…read moreof mine off of the services of after hours Auto Glass and they only charge me $225 so you know who I went with they did an excellent job thank you guys

My Honda is only 4.5 years old. But it WAS filthy. Further complicating issue is that due to…read moredisability, I cannot have my floor mats slippery and I do not like a shiny dash. Wow the detailing was spectacular and although I had stipulated cleaning issues, Colberts did an excellent job. I have 2 other cars too. Of course i will get the same excellent service. I cannot more highly recommend this Detailer and by the way- also does a spectacular job on window tint. So really complete car care.

I had never had a car detailed . . . It is now cleaner than when I picked it up from the dealer a…read moreyear ago! Beautiful work, friendly service, work completed on time. Couldn't ask for a better experience.

WOW!!! Zach and his crew turned our fun weekend ride into an incredible show car!! So excited…read moreabout the enamel coating to protect the paint and rims!! When we picked it up we received a new cleaning products, buckets and a tutorial on proper washing (who knew?!?) I'm not sure who beamed the most....Zach, me or the car (seriously, it was the car!!)

Great guys, super flexible and did a great job with my window tint and in the time he said it would…read moretake.