Purchased Sportage in PA. vs. FL. Fair pricing and great overall experience. I will also have my…read morecar serviced when I am in PA.

I absolutely do not recommend!! Went into the dealership this week, fully intending to buy a new…read moreKIA Telluride. When I walked in, the salesperson was probably the least helpful person I have ever met. I had some personal credit challenges due to a past divorce and layoff, but I was newly employed with a great salary. The dealership was only willing to submit my credit app and "see what came back" - instead of making some calls to the bank to explain the situation - so they brushed me off and sent me on my way. With no effort given. I literally drove across the street to the Chevrolet dealership where I was financed no problem for a more expensive vehicle.

My first time using Haines, and I am very impressed. They fit me into their busy schedule right…read moreaway. This was critical since my electric window failed in the down position during rain storms! The repairs were made in less than 4 hours at a reasonable price, and they kept me posted on progress along the way. I am definitely using Haines again.

Haines has done work on my car multiple times. They are very willing to help and consistently help…read morewhen my car has trouble. Timely service and kind workers. I greatly appreciate Haines.

First visit to this friendly shop. Perhaps the crew are young & inexperienced, but the mechanics…read moreseem to know their business. I scheduled a major repair and they got me an Uber but when I called to check on the progress, I was told it's an 8-hour service! Later I was told it was still in progress and wouldn't be ready till after 5, plus they forgot to charge me for additional parts! Considering I chose the shop b/c of the discount on my bill, this was a very expensive visit! My car was returned to me (good service) at 7:15pm. I dropped it off before 8am!

I had a coupon for the annual inspection and emission testing. The service was fast enough for me…read moreto wait for them. The service was friendly. I wish they also serviced non-European cars because the experience was a good one for me.

**0 Stars (if possible)**…read more This review documents a serious workmanship failure and safety concern related to services performed at **Tires Plus - Royersford, PA**. I brought my **2011 Mercedes-Benz C300 4MATIC** to this location for a **Pennsylvania state inspection and installation of four new tires**. This vehicle requires **different tire sizes for the front and rear**, which is critical for AWD drivetrain operation. This requirement was discussed in advance with the store manager, **Bill**, who acknowledged it and assisted in selecting the tires. There was no misunderstanding regarding specifications. After dropping the vehicle off, Bill suggested that if I left a **5-star Google review**, I would receive **$10 off the service**. I declined, as no service had yet been completed and it would have been inappropriate to review work that had not occurred. Upon retrieving my vehicle, I noticed **grease residue on the tires and wheels**. Shortly after leaving the premises--but before entering Route 422--I heard a **clicking noise** coming from the vehicle. Due to safety concerns, I immediately turned around and returned to the shop. After inspection, Bill admitted that **the tires had been installed on the incorrect rims**. This error caused the tire to contact the **suspension strut**, resulting in: * A clicking noise while driving * **Physical damage to the wheel (scraping and gouging)** * Unnecessary stress on the **transfer case**, a critical AWD component This damage was not present prior to service. I questioned how the vehicle passed **state inspection** if the tires were installed incorrectly. Initially, Bill stated that he did not inspect the vehicle. When I pointed out that **inspection stickers had already been applied**, he acknowledged that the shop did in fact perform the inspection. This inconsistency raises serious concerns regarding the inspection process and oversight. As a resolution, I was offered **one tire at no charge**. This does not address the underlying safety issue. Stretching or misapplying a front tire onto a rear rim on an AWD Mercedes presents **ongoing safety risks and potential drivetrain damage**. At this point, I **do not feel safe operating the vehicle**. **Photos attached document the damage caused during service**, including: * **Scraping and gouging on the wheel lip and spokes** consistent with improper tire mounting * **Sidewall contact marks** consistent with tire-to-strut interference * Residue and mounting marks not present prior to service This experience reflects: * Improper tire installation * Failure to identify errors during inspection * Damage caused during service * Inconsistent explanations from management * A lack of regard for customer safety and manufacturer specifications Due to these issues, I cannot recommend this location. Customers relying on this shop for tire installation or state inspections--particularly for AWD or performance vehicles--should exercise caution and consider alternative service provider.

Sent an email with a disturbing experience no reply. I'm done. Bad service. Left my white interior…read morewith grease marks. Horrible communication.