I went there to replace my brake lights and ended up dropping the brake light socket in between the…read morewalls of the trunk. Karey and Carlton both helped me get the socket which had lodged itself in the wall. They went above and beyond to help me and I really appreciate them.

Incredibly helpful and knowledgable staff! They have a great variety of products and if they're not…read morecarrying a certain item at the time, they can order it for you, with a relative quick turnaround time. I was incredibly impressed when I went in to buy some windshield washer fluid. Being 8 months pregnant the cashier refused to let me carry anything to my car. It was a very kind and appreciated gesture, and he even shared pictures of his one year old nephew. The staff goes above and beyond to make you feel comfortable in what can sometimes feel like an overwhelming process for the at home novice mechanic. I will be a repeat customer for sure!

Had an awesome and hassle free experience here at Bondy's Enterprise Toyota. I just moved here and…read moreI was in need of a vehicle that could get where I need. Staff were very welcoming and helpful. Jose is a super easy going and made the entire experience pleasant. I was able to give him my budget and an idea of what I was looking for, he recommended some things that he had available and it all lined right up. They were even able to help me out on the OTD price and made everything STRESS FREE. I can highly recommend anyone looking for a vehicle to go and ask for Jose!! Mahalo for the help!

So on Jun 10th at 330pm I go to the service Dept to get a tire patched/replaced and was told since…read morethey were open for 30min that they wouldn't do anything other then air the tire up since service Dept employees would work for free if they did anything. Then on Jun 12th go in and talk to the service manager which they basically said since I went to another company because they didn't have the tires available originally that it's my fault for going with a competitor. Most likely will never go to this location ever. Too many issues and even BBB has given them an F rating!!

These guys are awesome. They are always helpful, informative, and keep their word. Great selection…read moreand very good prices.

Being unreasonable! That's a poor decision and a poor way to treat a customer (former customer…read morenow!). On April 28, 2020, I made a trip to Dowling Tractor and Supply to inquire about a problem I was having with my Craftsman mower's drive belt. Dowling had "repaired" it in January, 2019. The drive started giving me signs of NOT working in late September and early October; only six mowing months after their repair. So, Mr. Dowling informs me on April 28, 2020, upon my visit to solicit assistance with my now, NOT working drive; they no longer work on anything which they do not sell. Doesn't matter that it was just last mowing season that they accepted my business and my money! Doesn't matter that my mower's original drive belt lasted 6 - 8 years and theirs lasted one season! Doesn't matter that maybe it isn't my mower but possibly a faulty repair job, or a bad belt was installed! Yep, none of that matters! Point blank, Dowling will not stand behind the service they performed. So, what matters? Certainly not being reasonable about my complaint and their responsibility to at least look at my mower. Certainly not my money which I paid them for their services. Certainly not attempting to satisfy this customer. So, what lesson is being taught to the paying public, we consumers? That during these times of economic distress: we should support, purchase, and utilize the services of our local small businesses. That it is in OUR BEST interest to see them through these hard times. That they are the life blood of our economy. Really? Seems to me, this a one way street!!! I think: handshakes, one's word, truth and honesty, integrity, and good business practices exist only in bygone eras. So sad, because I know as a society, we still try to teach our children and grandchildren these and other values which seldom see the light of day, these days. What do you teach your children/grandchildren Mr. Dowling?

New tires for my work truck. Price was reasonable. Worked me in quickly and did a good job. Polite…read moreservice. I will do business again.

Met with friendly help and they got my truck front end alignment done without a long wait time,…read morewill go there again when the truck needs service.

I took my Hyundai Veloster to Mitchell Hyundai at the beginning of November to replace a damaged…read morebumper from when I was stationed in Korea. The parts manager, Brodie, provided a quote, and I agreed to purchase the bumper and have it installed by their service department. By the end of December, the bumper arrived and I made an appointment with the help of Daishia. I brought my car in for installation. Instead of an update or completion call, I received an unprofessional phone call asking if I wanted to sell my car to an interested buyer. I kindly declined, I'm not interested in selling my car. Towards the end of that same day, I called for an update and was told they had ordered the wrong bumper. No one had contacted me earlier to inform me. When I arrived to pick up my car, I discovered the bumper not properly aligned, not seated properly, and had multiple scratches and scuffs above the painted part of the bumper, clearly caused during their attempted work. I then called in the middle of January asking for any updates if the correct bumper has arrived. I'm forwarded to someone from their parts team named Jeff, and he responds as if I've never ordered anything from their team. He hangs up and I call again to verify if they have ordered it. He eventually looks up my information and verifies that is still on the way and would need to be painted. I believe after this interaction this team has no proper training of customer service. At the end of January, the correct bumper finally arrived and I brought my car in again. When I mentioned the prior damage, a staff member responded, "we don't do body shop and paint here," with no effort to address the issue. After three days with no updates, I called on the fourth day and was told the new bumper had arrived damaged and could not be installed. At that point, I requested a refund rather than wait months longer. The refund was issued by the cashier, Tammy, who was clearly not happy to help any customer that day. The cashier went to find a manager to help but no one from the parts or service team came out to apologize for the delays. I eventually was issued a refund and when I received my car, there were even more scratches and scuffs than before. I left with my original bumper still broken and additional paint damage. If you care about your vehicle, beware of Mitchell Hyundai for any service. Their service and parts department caused more problems than I came in with, failed to communicate, and showed very poor customer service. This was by far the worst Hyundai dealership experience I've had, and I will not be returning or recommending them.

I honestly don't even know where to begin with my escapade and interactions and experiences with…read morethis place. I'll do my best to keep it brief! I got my car from here as a used car. Upon such purchase I asked for the service records, for my knowledge and records, and I was never provided it until my final interactions with this place. This interaction I am referring to was with Fred the GM of the location, which to spare complete detail went as follows; I asked if they're supposed to service all vehicles before they're sold, why I was told mine was not (Fred later "found" it and hesitantly emailed it to me after in a better way of saying "I don't know what difference it makes for you to have it" when I had asked for it Four times), I mentioned how I'd specifically asked for certain things to be looked at as I had previously had my car inspected prior to asking them to fix it and these such things were either neglected to be fixed in general or were improperly fixed causing such parts and my car to break further, mentioned how Mitch with the services department had told me untruthful things that my warranty company had "said to him" (a warranty company I have through my personal bank that I got my car through) and yet when I asked them the same questions they gave me the same answers, repeatedly, which was not the same as what Mitch was saying. I also asked for a copy or really an email to be forwarded to me from Mitch, simply of the photos he was required to send my warranty company of my vehicle from prior to them "fixing" anything on my car and was told he "no longer has the email".. seems kind of odd for a major dealership to not have record via email on a company email of pictures they were sending to a warranty company, not to fret though as I was provided said photos directly from my warranty company whom had no resilience when I asked for such! Onto the next things that were uncovered, upon bringing my car to another shop. I was informed that the things I had asked Hyundai to look at and fix were still untouched, and were fixed properly by the wonderful shop that I'd brought my car too! It was also brought to my attention that the Cv Axle Hyundai "fixed" was stretched to fit and caused it to fail, was also an aftermarket part but was claimed to be an OEM part and was documented on my invoice and the invoice sent to my warranty company as an OEM part with such part number, however upon inspection and verified by removal of the busted CV Axle that was put in place by the service department at Hyundai, the part number on said part does in fact not even match the part number that was listed on said invoices at all. Which correct me if I'm wrong.. is fraud? And the icing on the cake was that Hyundai washed their hands completely of the situation and "corrected their wrong" by telling the shop my car was at that they'd order the OEM part and have it delivered to that shop and have him fix it, because they're "no longer servicing" my vehicle. To put into perspective of the timeframe this all partook in, my invoice from Hyundai began 1/6/26 and was labeled "ready" on 1/13/26. My car was then again inspected by the shop that fixed my car properly, around Valentine's Day and scheduled to be fixed on 2/25/26 and was picked up 3/4/26 and during the duration of the week my car was properly being fixed, was when I had my interactions with Fred and uncovering the improper details took place.

Staff is always kind and courteous. They are knowledgeable especially the service department.read more

I meant to give them no stars but wasn't able to take away the one. I went to Enterprise Kia to…read moreget my car serviced. I was greater by a woman who seemed nice and asked how I was doing to which I replied just trying to survive the pandemic. Her response was Well I don't consider it a pandemic it just an illness. I replied well its killing people and her response was the flu kills people. I went in and asked to speak to a manager who got my keys after he said he was sorry. When I said I was going to tell people in my opinion that Enterprise KIA doesn't seem to be taking this seriously his response was thats your opinion as he walked away from me while he was still speaking