Great Customer Service. Went in for a new battery, the new location manager (Tyree) installed the…read morebattery and tested the alternator to ensure all was well. Best customer service I have had in a long time. Thank you.

Has a lot of the auto parts you are looking for for your vehicles. I needed mainly light bulbs and…read morewipers and they had it all and then some that I haven't thought about buying before for vehicles. They also offered to put the wipers on for free. There's a sign on the window that says that. Unfortunately I couldn't use those services as I was in a rush. I'm looking forward to coming back here if necessary!

Slow service. Very unprofessional. I waited 2 hours for a tire repair. The person working was so…read moreunprofessional it turned my stomach

Damien was extremely helpful in ensuring I purchased the correct oil for my vehicle! His attention…read moreto detail was extraordinary! A very professional representative who probably should be leading a team!

Thank you Steven for replacing my car battery while burning your fingers. you were very kind!…read moreGive Steven a raise! ME P

Best Advance Auto Parts I've ever been to. John is an absolute gem and the staff as a whole is…read moreextremely helpful. Anytime I need anything for my vehicle and know I'll have additional questions this place is my go to. Their recommendations for mechanic work and other checkups have been great as well. They get the job done and well.

24 March 2025 My granddaughter a student at AU was at the…read moredowntown Cyber Center parking garage and had car problems. It wouldn't start. Called me, her granddad, and of course I went down there to help. I brought some tools and a voltage meter with me. First thing, Checked battery output voltage with a voltage meter and reading was around 11.6 volts. Not a terrible reading but the engine wouldn't start. Not even crank. Made sure battery terminals were on tight, Did tighten one, but engine still not starting. Had jumper cables. Jumped started car! Nice. Checked battery voltage again, reading 13.6 volts. Checked for date on battery, hmmm- 2018. Six or seven years old depending on the month. Time for a new battery. With car running, granddaughter and I drove to Advanced Auto on 4018 Washington Road and Flowing Wells, just across the street from Gerald Jones Auto Group mall. It was our lucky day! On duty was the most friendly and knowledgeable sales associate you could ever meet, Allie,. Allie just knew exactly what to do- check battery terminals, check, look over battery for any bulging areas, yes one side is slightly different, get battery testing machine- hmmm- battery showing not good- Replace. Now most people would say "well it started with a jump, so maybe the battery just needs a good night's change to bring it back to life. Well, maybe that would work, but battery is over Six years old, car driven for school and work by a young woman, and let's face it- do you really want your granddaughter to get stuck somewhere at night? So we bought a new battery. Now sales associate Allie, really knew her stuff. Got the correct battery and did need some help from sales associate Ken, and not only installed the new battery, but also replaced the nut and bolt on the battery terminal that was stripped and could not properly tighten the battery terminal. Allie did her work in a most professional manner with a friendly smile! Advanced Auto is lucky to have Sales associates like Allie and Ken. I recommend that if you need a battery replacement or any other service required parts, and looking for great customer service then I heartily recommend going over to Advance Auto Parts on 4018 Washington Road in Martinez.

When I stopped here, I was just coming in for some windshield washer fluid. Upon entering the…read morestore I was immediately greeted by a guy behind the counter. I was helped right away and found what I needed. Super friendly staff here from what I saw and helpful customer service! I was in and out in no time and got what I needed. I will definitely be coming back here for any of my car service needs.

Lent me tools to remove my dead battery. The clerks were very gracious and helpful. Purchased new…read morebatteries for my wife's SUV, they even replaced the battery for me. Outstanding visit.i was referred to them by C&C Automotive.

Store was busy when I went Sunday morning around 10am. I needed a battery check + battery change…read morefor my vehicle. There were only 2 employees, but they were doing their best with the situation. Lots of customers in and out. I had to wait about 15 mins while technician was finishing another battery change. Once my battery was purchased, it was a super quick install. Very professional.

Went to autozone for a battery test. I ended up having to buy a new battery. After the quick…read moreinstallation, I went to crank my car and it unfortunately would not start. After having a few people look at it, Brett and a colleague spent ample time inspecting further and found the problem. Brett kindly spent the extra time and went the extra mile to fix the issue myself. Purely out of a kind heart!! I am blown away by the incredible service I received at AutoZone.

Who doesn't like a man that installs your car battery for free? The gentleman that helped me was…read moreextremely kind & wasn't trying to rip me off, which I appreciated.

Went in looking for a garage door battery- home depot recommended i check here and to my amazement…read more......success they had it!

Theres really nothing negative to say up to this point...I mean unless in a few weeks if my tint…read morepeels off. They really exceeded my expectations with timing and service. They get 5 stars because: 1. The office was clean and orderly. I felt comfortable upon arrival and during my wait. 2. Now it may just be good timing, but they had me in and out in about 30 minutes. I drive an sedan hybrid, so I expected a 2 hour wait. Everything was kept simple and the staff is very knowledgeable about there products as one would hope, I say that because I have had experience with staff elsewhere unable to answer about the products that they sell.

Had an appointment for next week and they called us when there was a cancellation or an…read moreavailability. Very flexible when we weren't able pickup by closing. Stayed open and waited. Could not give a higher review and can't thank you enough for the A+ customer service.