Looking for bulbs for tag lights for daughters Corolla. Tim helped us take the old bulbs out and…read morewas very helpful and just an all round guy. Tim really needs a bonus for outstanding customer service. Will deffo go back

I want to give a shout out to Corey at Advance Auto Parts on Edgefield Road who was so helpful with…read morechanging my car's battery! He was efficient and provided outstanding customer service! The lady at the counter was also extremely helpful with helping me select a battery. I highly recommend Advance Auto for all your car battery needs!

Went in to purchase air filters for my vehicle. Customer service is top notch. They broke down the…read morecost of the air filter depending on the price and quality, giving me essentially three different tiers to choose from. The associates I spoke with was Logan and Stephanie, with Logan even explaining on how to do the installation on my vehicle, the direction it was to be installed correctly on my vehicle. Logan, even recommend a cleaning kit and how long my air filter should last, which is almost 100,000 miles. I will definitely be back to get their feedback on other parts I need to install on my vehicle. I know there is an Autozone around the corner, but I highly recommend Advance Auto Parts for their customer service. After speaking with Logan, I definitely would go back for a new battery, which they would install and get rid of my old battery. I went to another competitive store a year ago for my battery and I kinda had to beg for them to assist me in installing my battery, which they finally did after bringing in my tools. I can install and replace a car battery myself, but if I am spending money every couple of years for a new battery and they are willing to install it. I would definitely go back.

Stay away from the one on martintown rd. The manager lies and is very rude! He will tell you that…read moreyour warranty has it expired when in fact it hasn't. Refund to show you. I asked for corporate number. He gave me a bogus number. So I will be giving them a call first thing Monday!

Very unreliable and unprofessional business. I do not recommend for selling your car…read more After a nearly fifteen minute phone call with an AI voice assistant ( the only point of contact that was accessible through the listed numbers for Norcross) I was told my car would be picked up the next day at 10 and I would receive a phone call when they were nearby. On the day of I received no calls, emails or texts and they did not come to pick up my car nor did they reach out for cancellation or rescheduling. I attempted to call twice around the fifteen minute late and hour late marks and was not able to contact anyone as their AI was not set for prompts with missed appointments. Look elsewhere, especially if your car is in good condition and only has a minor problem you're not willing to fix.

We had a vehicle scheduled for pickup on 1/2/26 (husband set this appointment up two weeks ago)…read more Part way through the day we called and were told that yes, they would still be coming between then and 5. The vehicle was never picked up and no one ever called. today called again First thing this morning. Was told it would be moved to a different hauler & it would be picked by 5 again. Still hadn't heard anything by 1:30 & called again, being assured that they were with another seller and were still coming. 4:30 comes and called back to still getting the run around and being told there was no manager or supervisor to talk to. Vehicle never picked up. Wasted our time and lied to us for 2 days straight. This company is a scam. Do not do business with them.

I purchased a battery for my motorcycle at the Napa in Waynesboro, however they sold me the wrong…read moresize. Since I was going to Augusta, I exchanged it there. They gave me the correct battery and charged me extra money. However, 8 weeks down the road, the battery wouldn't even hold a charge. When I tried to return it in Waynesboro, they pointed out to me that the battery was 2 years old. When I called the Augusta shop they claimed they had no record of my sale and unless I could find my receipt there was nothing they could do. Now I'm out $200 on a battery that didn't even last me 8 weeks because when I exchanged it at the Augusta store they exchanged for a battery sitting in their stockroom that was 2 years old.

I had to get some major work done on the shocks/struts of my car and I called around for parts…read more Napa had the best prices of all the other stores. They ordered them right away and gave me a timeline. The parts were coming from two different warehouses. The timeline was off by a day and I had to reschedule my appointment, but I got what I needed. The staff was nice and offered suggestions on local auto mechanics, which I called but never got back with me. Not sure what that was about. If you're looking for reasonable parts, this is the place. My advice is skip the advice.

I went to a mechanic to get my head and taillights replaced and felt like the shop was…read moredisrespecting me and wanting to rip me off. I decided to try and replace them myself and went to O'Reilly's where Mike (Michael?) completely made my day! He was friendly, attentive, caring, helped me choose affordable lights, and even came out to my car and taught me how to change the lights, in addition to other parts of the car. He went above and beyond to help me and made me a loyal customer for good. It is rare to find young people like him these days! Please give him recognition.

I walked in on weekday and was a bit a rush. I know O'Reilly will answer your question and give you…read moreadvice on your repairs. This really is important and helps when you need a second opinion on a repair. Today, I was hopingm to just pick up a few things and be on my way. The problem was I saw there were four employees. Three employees that look like management were all helping someone in the back. This left one employee managing the store. I walked in hoping to just complete my purchase and be in and out, two people were in line ahead of me. The person talking to the cashier was talking about the repairs and the correct parts they need, which is perfect, but in about five minutes a long line appeared. I probably did not get to the cashier until a good 15 minutes. I saw the three employees walk by several times, which left me confused as to why it took three people to look at one customer issue, while leaving only one cashier to handle the store.

Tip: this location is a UPS pickup point. I recommend this location if you get your packages lost…read moreor stolen.

Perfect shopping experience. Had a fabulous young woman not only help pick out my new windshield…read morewiper blades, she installed them too. Took less than 15 minutes from start to finish. I was thrilled with the service and ease with which I got one more chore done.

I got four batteries for my boat brand new didn't even last a year! Nothing but junk stay away!read more

Straight forward customer service which is all I ask for. I asked that they test the battery for…read moremy review before installation and they happily obliged. So why didn't I go to Costco and spend a few dollars less for a battery? I did! When I took the battery home and tested it before installation it was at 60% capacity! I put it on a charger over night with no improvement. This is indicative of a battery damaged during shipping or on the shelf too long. I took it back for a return and asked why they don't test the batteries before selling it. Their response was this is Costco!