Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

Kevin at Express Oil was absolutely fantastic! He was friendly, knowledgeable, and took the time to…read moreexplain everything clearly without trying to upsell or rush the process. The service was quick, professional, and stress-free. I've had multiple large repairs done on my truck, and Kevin has gone above and beyond every single time to make sure everything was handled properly. He always makes sure my vehicle is well taken care of and that I feel confident driving away. It's rare to get customer service this good--highly recommend asking for Kevin if you visit Express Oil!

These guys are amazing! I was passing through Augusta on…read moreI-20and my tire pressure gauge was dropping for no apparent reason. Stopped for what i thought was a nail in my Pirelli run flat Mercedes dealership and another corporate tire place would not patch a run flat. Couldnt even take me in to check it for at least 4 hours. But someone told me to try Whitehead. These guys took me right in, diagnosed it and brought me back to shop to see there was some asphalt caught inside the rim and tire bead causing the leak. Not a nail. . Once that was scraped off the tire sealed well. Crisis averted and i was back on the road. And they charged a very fair price for what they did and the attention to detail. If i lived in the SRVA i would give them all my tire business.

The only place the vehicles in my family come. All mechanics are certified and top of their class…read more I now go here with out a doubt about anything. The front counter guys are very curtious and kind. One of the Managers Danny is great to get info concerning your vehicle.

I took my Audi here for a tire patch, just a simple 20 dollar plug for my tire, because Audi told…read moreme I had a nail in the tire and a slow leak. They took the tire off and told me I didn't have a puncture and the screw didn't go through the tire (which is probably why I didn't notice any issues). After discussion they told me I didn't the patch and there was NO DAMAGE to my tire! They put it back on and I drove away. Within 5 mins of being on the interstate the tire sensor warning came on, and my car started to pull to the right. When I was able to safely pull over, my tire was FLAT and I could hear the air shooting out. I had to put a spare on on the side of the road (I am a 5'2" 140 lb woman). When I contacted Mavis and brought it into another Mavis (same day) I was informed that not only was there a puncture IN THE EXACT SAME PLACE so it wasn't a new puncture, but the inside wall was also damaged and I need a new tire. This went from a 22 dollar issue to a 200 dollar issue. Not to mention, the tire that was damaged also came from Mavis not even a year prior. I AM LIVID, literally in tears and was left stranded unless I bought a new tire. They refused to comp the tire, I had to purchase a new tire. I loathe these people! I will NEVER go back to another Mavis, EVER!!!!!! I WILL be filing a small claims case for the cost of the tire, it's not about the money, it's the audacity! Lesson learned, beware!

The shop manager here is terrible! DON'T waste your time here AT ALL…read more The shop manager, Terry Sharp, has terrible customer service skills and is very rude to customers. He responded very rudely to me when I asked about my oil change. I'm shocked that he still has a position at this company. If this company wants to ensure that this location is successful, they should FIRE Terry Sharp immediately. If I could give this place 0 stars I would. Do not waste a single penny on this garbage dump.

I went in for an oil change and I was aware that they were closing soon, it was 5:40 when I…read morearrived, I asked if they could still change my oil and they said yes. They looked at my truck for all of five minutes and stated there was a bad leak that they didn't feel comfortable changing it. I told them I would assume all risks to change it and again they refused. Now if the leak was that bad there should be indications where I park and there aren't any. I did know about a leak but needed my oil changed bad. After I left without an oil change I went to take 5 oil change, where they not only changed my oil but said that there was a leak but was not as bad as I was led to believe. So was about not feeling comfortable or was it about wanting to get off work? After years of giving my business to Jiffy Lube maybe it's time to change

My first experience. Staff talked Impersonally to me. Guys laughed…read morea good bit while under my hood. Got highest grade synthetic for oil change for my 4 cylinder. Cost was $100.50 total this date, July 2021. They WERE thorough during my stay, and prompt in all aspects, pointing out other aspects of car maintenance, like tires, brakes. Next time I think I'll shop around for better oil change price.

Stopped in, without an appointment, to get help with changing the batteries in my key fob. In less…read morethan 5 minutes I was in and out with a working fob. I have always had wonderful service at this Quick Lane location, and will certainly keep using this center.

From the owner: We are a division of Fairway Ford and even though we service every make and model because of our…read morerelationship with Ford we are able to sell tire for much less than our competition.

If "impeccable" were an auto repair shop, it would be Christian Brothers Automotive…read more From customer service to mechanical expertise, they are truly top tier. The team is professional, knowledgeable, and works with a clear sense of urgency that shows they value your time and prioritize getting you back on the road. There were no delays and zero miscommunication. Their system is outstanding, providing real time updates and video links so you can actually see inspections being performed on your vehicle. I never had to call once for a status update. The facility itself is just as impressive, clean, organized, and hazard free inside and out. The pricing was more than fair for the exceptional level of service provided. I dropped my car off right before work, and it was ready before my day ended. That level of efficiency is rare. I felt immediate trust and comfort here, which is not something I say often, especially as a foreign car owner. Highly recommend. Thank you all so much!

I've taken about a year to ponder over leaving a review or not…read more Me as a person: Naive, trusting, mid-20's, knowing nothing about cars. Issue: My 2014 Kia refuses to drive over 45 miles per hour. Jiffy Lube: "We cannot work on a car that has the engine light flashing" I coast down the hill to a place that has "Christian" in the title. Naive, naive, naive. The place is willing to look at my car that day. Wonderful. It's the morning. They'll let me know when they're done. I walk all over Evans since it's a lovely day. They have my car past 5:00. So it's been... 6-7 hours. Luckily I didn't have work. Finally I wait in the building so I don't get locked out past closing time. Eventually, I'm told "You're going to need an entirely new engine. Your car isn't safe to drive." I'm shaken. I had just bought the car less than 3 months ago. I ask if they know any tow truck services they trust so I can take my car home, as I was a pharmacy technician at the time and flat broke. I had spent that March through August walking everywhere I needed, so I just accepted my fate of walking everywhere once more until I could figure out how to save for a multi-thousand dollar fix. The person at the front desk then says "Oh, it's not serious enough that you need a tow." My inner dialogue went "Hm.. but you just said my engine needs to be replaced. My car isn't safe to drive... why WOULDNT I need a tow truck?" So I pay the $91 diagnostic fee on my credit card, a bit dumbfounded that $100, which was the equivalent to working 6 hours overtime at my full time job to afford the service, fixed nothing. My engine is to give out at any second, but I'm okay to drive home? Quite embarrassed, I called my veteran friend who came over that afternoon, ran a test on his diagnostic machine, and asked if I hit a bump recently. I did. He told me I had activated some sort of knock sensor when I did that, which then activated a safety mechanism, which was why my car wouldn't go over 45. He cleared the code on his device, and my car was magically fixed :) A year later, my car is still running great. No further issues. So I recommend avoiding this place. My friend fixed the issue in five minutes for the price of a thank you coffee while this establishment took an entire business day to attempt to scam me into buying a whole new engine without clearing the code to allow me to safely drive home until I could afford their "fix." Anyone who knows the driving culture in Augusta would understand that driving under 45 is dangerous business around all the irritated, impatient car-owners in this city. I don't appreciate anyone who uses scare tactics to uneducated, trusting people. It's embarrassing to be treated as if I'm stupid when in reality, I never had a father to show me how to run simple tests on my car to try and resolve issues myself. Rather shameful to lure people in with Christian decor when taking advantage of people in my opinion, but that's just my thoughts.

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

The two female employees were extremely rude not helpful at all. I had to ask several questions…read morecall on the telephone inquiry about my tires. I spent over $1200. I was very dissatisfied with their service. They acted bothered if you dare ask any questions...

I took my car there for 1 new wheel stud. They ended up looking at all the studs which they found…read moreother ones but by doing so they made my car undrivable because they couldnt put new lugs on there. They gave me an outrageous price for that minor of a job and I said no screw it ill fix it myself. They then said that it is not safe at all to drive it home and said I would need to get it towed if I didnt want the job to get done. Mind you I was able to drive it perfectly fine to the place and after there inspection it was no longer safe to drive-according to them- So I said fine ill pay your terrible price after they made it so it wasnt drivable. I thought it wasnt drivable because the lady at the desk had told me that 3/5 of my lugs on one tire couldnt be tightened enough and then one was bad on another tire. I waited almost all day for this inspection and repair, just to find out its 2/6 bad studs for two tires which would have been okay for the didtance and speed I needed to go. And they charged me 360 dollars when I could get a 5 pack on amazon for 15 dollars and it would probably take me a hour or two at most. Instead they way over charged and told me false information about the repair which is what made me have them fix it. So if you ask me i was essentially scammed. Would give them 0 stars if I could

Marc Yount's was strongly recommended to me by a co-worker as "the only place he would EVER go for…read moretires" in the greater CSRA. The front desk was friendly (ask for Randall or Jeff), the mechanics do good work. My four new tires were replaced and balanced in one hour and fifteen minutes on a Saturday (as a counter example Sam's and Goodyear have taken around 3 hours to do the same work). I called around to compare prices and Marc Yount's was cheaper than every tire place within 15 minutes of my apartment including Jim Whitehead and Tires Plus. Four Michelin Defender's for my 2011 Focus were 599$ (total walk out price after taxes). When comparing tire prices be SURE to ask for the walk-out price, balances and new valves can vary, as can service fees and other bull. You get FREE TIRE ROTATION, you read that right. They fix flats and patch tires that you bought from them for free... This place is top notch I can recommend you ONLY get tires from Marc Yount's. *Be sure to get an appointment*

I've done all the work on all my cars for all my life starting at 13 (yeah, I drove at 13, and…read moremaintained my mom's cars). I took my 4Runner (275k miles) to them for new back tires. I came back to pick it up, and old Marc with his hippy powerboat days well behind him, leaned forward and said "you and I have to have a talk..." "Your rear axle seals are shot, and I don't eve know what I'm going to find when I open that pumpkin (meaning differential)." An off-the-cuff estimate was $2500+ It was a condition I was aware of... just brake seals, not axle seals. They were leaking on the inside of the RR back tire, and rather than be honest or investigate further, they took me for a fool and threw rear axle seals in the mix, a $2500 repair that wasn't needed. I'm 100k further down the road and my axle seals are still fine. The blonde old hippie is a shyster, and his squeaky mouthpiece at the desk is just a minion. I went there because I thought they did good, honest work. But this was my last day ever since... can't re-build that kind of trust.

Great Customer Service. Went in for a new battery, the new location manager (Tyree) installed the…read morebattery and tested the alternator to ensure all was well. Best customer service I have had in a long time. Thank you.

Has a lot of the auto parts you are looking for for your vehicles. I needed mainly light bulbs and…read morewipers and they had it all and then some that I haven't thought about buying before for vehicles. They also offered to put the wipers on for free. There's a sign on the window that says that. Unfortunately I couldn't use those services as I was in a rush. I'm looking forward to coming back here if necessary!