Worst staff I've ever encountered at any auto parts store. Every time I've been here I'm stuck…read moredealing with lazy, incompetent employees who are quick to give you bad advice if it'll get you to stop bothering them. Justice was prime in this situation. Purchased auto wire told him my application,, asked if the wire they had would suffice and he told me copper wire was copper wire as long as it was the right gauge which it was. I'll come find out. Copper wire is not all the same thank God I did not use the wire I had purchased. Went back to return. The wire arrived at 9 PM sharp as I'm parking is locking the door would not reopen the door and perform a refund. I understand closing time closing time, but under the circumstances I thought maybe a little exception of the rule was valid now I must drive back tomorrow after work. Thanks for the bad advice and inability to extend closing time by three minutes. I see customers don't mean anything to these guys. Surprised they still have any.

I came in today and was extremely pleased the service I received! James and Dave were both…read moreknowledgeable and helpful. They went above and beyond helping replace the battery in my mom's car and helping diagnose if the car had other issues.

Received very prompt, professional and knowledgeable help from Jason. Jason was knowledgeable with…read moremy vehicle and the issue. He provided great advice and correct parts.

A shoutout to Brad, manager or assistant manager at the Bluffton Rd. location. He was very willing…read moreand capable in assisting me with an irritating/persistent onboard diagnostic code that the local BMW dealership wouldn't or couldn't deal with without another service appointment. This location seems to have a broad inventory, almost always having the automotive parts I need in stock.

Awesome customer service by Jason via telephone. He was patient, he listened to my concern, gave…read moregreat suggestion and he even sat the part aside for me to pick up later that afternoon. Thank you Jason!

The guys and gals here are always super attentive and know what they are talking about. I go here…read morebecause it is so close to home for me, however Autozone or Advanced Autoparts is cheaper!!

Charles was so helpful! Changed my headlights in the freezing cold and was so pleasant to talk…read morewith! All three of the gentlemen working when I went in were great.

Benjamin W, was a rock star legend…read more.. Very patient and empathetic to my problems he worked with me not against me and was fair above all... He took ownership and provided be a reasonable solution while keeping a positive attitude although mine may have not been.... I truly appreciate Ben W...!!! Bless you kind sir!!! Keep being you we need you!!

They are not very friendly when it comes to Customer Service. Ellen was rude and disrespectful to…read morethe point of hanging up on me when I asked to speak with Upper Management to file a formal customer complaint. When they did work some suspension work on my car more specifically and Allingment it was in such bad condition to the point of it pulling and almost caused an accident on the highway on my way to work. It was very scary to say the least. They asked me why I did not bring the car back to them and I said, " Why would I bring it back to you when the awful job you did caused my car to jerk and pull violently to the left and to the right so bringing it back to someone that did a poor job was out of the question so I went to Tire Barn and they told me that Hubcap Express LLC should not of even touched the car due to it needing new ball joints, control arms and new breaks as well as barinings in the suspension of my car. Tire Barn also told me it was going to be a hefty 5 thousand dollars. The car isn't even worth that kind of money. Hubcap Express LLC refused to refund my money for the poor alignment they did and on top of that refused to even acknowledge their fault in the matter. So much so that they refuse to negotiate with the mediator of the Attorney General's office making it look like I was wrong for bring it up to this level of a Customer Complaint do to Ellen refusing to let me spaeak with her Manager or file a formal customer complaint. I reached out to Mr. Tom Scherer through an unconventional way but none the less informing them Hubcap Express LLC that what they did was wrong and calling me names making fun of my Disabilities as a Brain Injury survivor by calling me ,"Special" in a derogatory way quoting their response to the Attorney General. They refuse to respond making their selves look like they did not wrong due to their power as an small business owner. They are highly, "NOT RECOMMENDED TO ANYONE". DO NOT GO HERE their prices are high and will snake you like they did me.

Best customer service I have received in a very long time! Everyone was very nice and professional…read more I received the service that I was looking for at the price that I was quoted. I will not go anywhere else in the future.

Great service, friendly! Kept me up-to-date on the progress. I would go back again. I had ordered…read moretires online and it told me it would be a week to come in but they called me two days later after the order was placed that they would be in and scheduled me right away.

Scott was extremely rude and unprofessional. Customer service like this is unacceptable, and…read morebecause of my experience with him, I won't be returning. Do better, Discount Tire.

Phil is a nice guy and was able to get my tire fixed and me back on the road in a very reasonable…read moretime and a reasonable price. I originally took it to Tire Barn on W Jefferson yesterday and they put air in my tire and sent me away. I needed a key to unlock the lugnut. They only looked in the glove and didn't find the tool so they said they couldn't help me. Today not only did Tire Broker fix the tire they found the tool by taking the time to look in the trunk they bought one for me so I never have to worry again Tire Brokers took great care of me today and I would definitely recommend them!

My car just wasn't riding right. Tires looked ok but what do I know. So I pulled in and they were…read moreable to take a look at the car pretty quickly. They said tires were good but needed an alignment. They got the job done quickly and I felt very reasonably priced. My car is back as a smooth ride. Thanks guys I'll be back next time I need car repair.

The service department and management went above and beyond for an issue with my 2023 Denali pick…read moreup truck. This is the 5th truck I have purchased from Kelley GMC , looking forward to my next purchase with them . Always a warm reception , and friendly people .

Zero stars,this is the worst place! I had my breaks and tired done,I head a funny nose a couple…read moredays later and my steering wheel was wobbling,I called to make an appointment,they had me come in a couple days later,on my way to my appointment my tire came off while driving,this was the worst experience ever and I will NEVER trust this place again,they didn't fix all the damages that happen to my car and only fixed it to make it drivable again