This store was well on its way to failure. Fortunately it appears they turned it around. I need a place to buy car parts. It's just a fact of my life. Amazon and Walmart are great, don't get me wrong, but if you have an issue with a part you need a place to go to address your issue. Advance Auto fits that niche perfectly. The store itself isn't spectacular. None of the local parts places are that great. They don't have enough people working the counter so expect to wait to be helped. Their weekly specials aren't all that special. But if you put a little effort into it, you can save a lot of money at Advance. Go to their website and sign up for their "perk point" program. You get a $5 coupon for every $25 you spend. If you spend more than $25 they'll deliver your parts to your house for free or you can pick up the part at the store if they have it in stock in 30 minutes. Want more? Ok. When you order online you get a substantial discount, usually 20 percent. Still more? You can stack your discounts. Get your 20 percent and use a "perk Point" coupon as well. Plan out your repair ahead of time, order online, pick up in store, and save a bunch of cash. read more

Very not cool. I called about 20 minutes ago and after it rang a bunch of times, the guy told me to hold, then I had to hear their same message about same-day pick up, same-day shipping yada yada yada, safety procedures yada yada yada and then it sounds like the guy clicked on the phone like he was switching lines to pick up, but he just was putting me back to the hold message, so I stupidly waited another 10 minutes. At 8:54 PM I realized this guy is not picking up to actually speak to me as he's just biding his time until the store closes at 9 PM!! Again, I called about 20 minutes ago, so it wasn't like you were just closing, and I just needed to know if you could order an item because you have it in every color but the one I need. Thankfully, Lowes has it and you just lost yourself a sale and potentially good a new customer!! Hope it was worth it to put me on hold for 20 something minutes when you knew you had no intention on picking up my call! To the headquarters, you can have all the marketing nonsense you want, but without actual customer service, you have nothing. read more

Great place to buy your auto parts they know how to treat the customers at this location we appreciate your business, Thank you Mr Quick Fix it read more

Advance Auto Parts - Advance Auto Parts All your auto Needs - Auto Parts & Supplies Near Me - Freehold, New Jersey

Dealer damaged the battery terminal connectors resulting in a loose connection and car battery dying constantly. The dealership told me they didn't have any ability to fix it and sent me on my way to fend for myself. I stopped in Advance auto parts and described the issue to the salesperson. He took a look and for a $3.00 part my battery has a tight seal. Salesperson even installed it. I am more than grateful for this level of service! Thank you so much for putting the customer first especially when the dealer dismissed me. read more

Costumer service is zero star. Not nice with the costumers. Asked about oil recycling, the guy ask me do I know where to go, I said no. Then instead off showing me where to go, he said we are full sorry. read more

One person working, and customers just hanging around waiting to be helped. Horrible customer service. Don't recommend...

Very nice salesman Alex. Treated me like I was at Ray Catena Mercedes Benz up the road. He was interested in me getting the correct part not making more money on a sale. The Howell store should take lessons there. read more

In need of a battery for our Lexus I went to a national parts store and walked out after no confidence in the sales person's knowledge. I went to Freehold Advance Auto parts and was assisted by Joel. Joel demonstrated an extensive understanding of batteries including benefits and downsides. Joel understood the different battery types and the impact of advance electronics in the newer cars. Joel's courteous and helpful approach made this an exceptional customer experience. read more

Guy there refused to install new battery in my car, because was to cold outside. Very "professional" service!!

They always have what I'm looking for here. It's cheaper to go here and get a part yourself than having the mechanic at the dealership do it which is good. The employees are friendly and helpful too. read more

I went into the store today to look at parts. I had questions and stood at the counter for 20 minutes without even being acknowledged. The person behind the counter finally got a pulse and asked what I needed. He seemed very upset. Their was absolutely no one else in the store. Wonder why. This place is a Whole Auto parts dealer. If you think you can walk in and get treated right or assisted your going to be very disappointed. Stay away from the lack luster storefront. read more