Sent me a rebuilt controller 03 Yukon, Did not work returned for an exchange and they sent me back…read moresame failed controller. So I returned it for a refund, They replied my core was not of any value and they would not be giving me back a refund. I told them it was not a core but a return. In the end they just ripped me off. No Part No refund Mark Gjerde

I purchased a reconditioned instrument cluster from them for my '06 Infiniti G35 base sedan and it…read moreworks perfectly. everything is functional and the price included resetting the mileage to match my existing cluster. they were easy to communicate with to discuss my options and I elected to buy a refurbished unit so that I could continue to drive my car. the part was shipped the next day and I couldn't be more pleased with their service. I paid $700 for this unit vs $1600 for a new unit from Infiniti. Many thanks to this company. highly recommended.

They do great work. They installed my running borad and mud guards. I will return for other work.read more

Great service. I stopped in shortly after getting my new truck, the tonneau cover latch was…read morebroken. Brandon called the distributor to get prices, they quoted $60 for the latch assembly and 60 for shipping. And that was 2-3 week wait. He took my info and would do some research. They were able to get them covered under warranty with a small installation charge. I ordered a bed storage unit. I will always go to them first for my accessories. Rather give the local shops business than the big box. Thank you.

i went to one stop this afternoon. my front, right tire had…read moresprung a leak and going through the weekend on a donut wasnt gonna cut it. i arrived a bit too late... they had already closed. jonny , the owner.... came out, walked me to my car.... inspected the tire, identified the leak and opened back up to get me on the road cant tell you how relieved i was to get this done he was fast, and friendly.... its rare to find businesses today that put customers first with a smile ( very easy on the wallet too) thanks one stop for going out if your way to help you deserve 10 stars

I know nothing about cars. Anthony was able to look at my car, find the right part, and got the…read morework done promptly! The shop environment was great and the whole team was very friendly! I would highly recommend.

Owner is always helpful, prompt and friendly. Never disappointed. Great customer service.read more

Ive had my brakes fixed here and other things done to my car. I think the service is great. Now I'm…read moregoing there to have my transmission checked.

Brought my car in for flashing engine light, they check it out sooner than they said. Problem was…read morequickly solved. Very courteous service professionally handled. Nice people to deal with. Would Highly Recommend A+++++

Received a call today from Brett the owner about my recent experience. Shows me that Richlonn's…read moredoes care about what happens at their store. I appreciate that. He asked if I would take my car in so they could show me what they found. I did and saw what they had determined needed repair. Glad I did. Trustworthy place!!

I took my Mercedes R350 in for brakes about three or four months ago. They were fast and did not…read moretry to sell more services than needed. The brakes have continued to work well. I will return for those things that don't require Mercedes parts.

Horrible Horrible service! The lady working the desk is beyond nasty and rude (needs a refresher in…read morecustomer service) when explaining things to customers. The mechanic Noah was rude and very unprofessional when it came to updating the customer on prices; even tried to add more things on my bill although he never discussed any of it with me. I would never take my car or suggest anyone to go to this unprofessional shop. They lied to me and tried to overcharge me; then got rude and aggravated when confronted. Seek auto help anywhere but at JC Mufflers!

Mickey Mouse system of first come first serve. No appointments. No assurance your car will even be…read morelooked at that day much less getting work completed.

DO NOT GET YOUR CAR WORKED ON HERE!! These people couldn't do a simple straight exhaust with…read moretailpipes.... After waiting 5 whole days being lied to saying it will be done before hand I get my car back and the exhaust tips are literally just beaded on without the right spacers on them and one ended up falling off due to bumps in the roads in less than 2 days. These people are jokers paid 1000 dollars for an exhaust setup that isn't hung right and is falling apart. very sad.

The service is excellent and friendly with a thorough check of your vehicle to let you know what…read moreyou need and what you're going to need in the near future. They always process money, saving coupons that you can get in the mail. Just asked to be put on their mailing list. Very competitive pricing especially with the coupons.

Terrible experience. Do not go!! especially as a woman, they will try to take advantage of you…read more I brought my car in because I noticed a noise coming from the tires. The vehicle was fully functional when I arrived, no problem on the keys at all! After an inspection, I was given a quote of over $2k which I declined as it was far too expensive for the issue. After waiting a long time to get my car back, I went to ask what was going on and was told my car wouldn't start, and they didn't know why. They insisted the issue was likely related to an ignition problem they had mentioned during a visit back in August -- even though I explained that problem had already been resolved, and my car was working perfectly when I brought it in (besides the noise) They kept pushing me to leave the car and pay them to investigate, despite my repeated explanations. I also asked to speak with the shop owners and was refused, with no proper resolution offered. After three hours of back and forth, I finally called a tow truck to remove my car from the shop. When the tow arrived, we discovered the real reason it wouldn't start: They opened my key and removed the chip inside. This is completely unacceptable and deeply dishonest. Any reputable business should operate with transparency and integrity, this place clearly does not. I do not recommend this shop under any circumstances!