We had called around because we were looking to sell a car for parts. We found Sturtevant Auto had the best purchase price. But this was not the only reason we chose to work with Sturtevant Auto. The clerk who assisted us, Jessica, was super busy but remained calm and kind throughout the full process. Highly recommend Sturtevant Auto for both selling your auto and purchasing products. read more

Sturtevant Auto Salvage - Auto Parts & Supplies Near Me - Sturtevant, Wisconsin

Good people took care off me got my part quick and was very helpful threw the search

lots of parts. you pick off the lot. very good pricing. nice people. wear boots. can't drive on the lot. need to take a cart.

Very bad customer service. I inquired about about the front bumper on a vehicle that they were processing and was told that I could go back Thursday and it would be out in the yard. The kid at the counter guaranteed that it would be in the yard on that day after I asked him 3 times if he was sure. He was adamant that it would be. So I show up on Thursday and the car still hasn't been processed. So I asked if the bumper could be removed for me. At first the lady who was assisting me rudely said that no it couldn't be done and I told her that the kid had basically promised that the car would be in the yard that day and I was pretty annoyed because I had taken time off of work to go get the bumper. Then another worker chimed in and said that the car was already claimed by him and was his. I asked him whatever happened to first come first serve? He got aggressive as if he wanted to fight and by that point I was already pretty heated. Told him all I needed was the bumper and he said I could buy it since all he needed was the drivetrain. He said the bumper could be take off for me since it wasn't in the yard yet. So I said that was fine. Then the lady who was assisting me told me it would be $135 for it, which is wild because I was quoted at $75 when I had originally asked about it. That's double the price pretty much!! I told them to keep it and I talked with the manager to let him know the situation. He said those are the prices, take it or leave it. I asked it it would be possible to get some sort of discount for my trouble and he flat out said no, the price is the price and looked at me like I was the jerk for even bringing it up. That's bad customer service all around, they constantly price gauge and lowball you when they buy cars from you. As of now I will stop going there for parts and will recommend to everyone I know not to go there. My real rating is negative 5 stars because they don't even deserve one star. read more

I attempted to schedule a pick up for a junk vehicle and over 2 attempts they never showed up and had terrible communication through the process. Absolutely terrible experience. read more

I request info for parts a lady told me they have two vehícle, the male guy who answer the phone is jerk providing info . he wouldn't be working in customer service. he is not nice with customers at all. read more

I junked my vehicle with Sturtevant Auto, the employee named Chris that came out to my house to pick it up was nothing but professional and kind. read more

Awesome salvage yard with a huge selection Cars organized in 4 sections Dodge Ford Chevy Import Great deals when you need one or lots of parts when you bring your own tools, nice carts to haul parts out with and very knowledgeable staff 5 stars read more

Sturtevant Auto provided great service and made the transaction as easy as possible while also offering the assistance of a friendly and knowledgeable staff who are able to answer many questions and assist you with all sorts of issues plus they have a huge selection of used auto parts and if you need it there is a good chance they will have it so I would highly recommend Sturtevant Auto to anybody looking to salvage or repair their vehicle. read more

Edit: The customer service rep is now calling and harassing me! Horrible experience! Called to set an appt for a pickup, was offered $275 and accepted. Informed dispatch that the car did not run, was in an underground garage and had a flat tire. They sent a driver (who was very pleasant) but was not equipped for any of these issues. Long story short, dispatch claims that they didn't know any of these things, told the driver that I must remove the car from the garage myself, and I still have a dead car sitting in my rented parking space without the payment that they promised. read more

I called looking for a car part. The guy on the phone was friendly, but I was told they had a part that they didn't have. After saying I wanted the part, I get a call three hours later with "we don't have an electric one, is manual ok?" After being assured they had the part, I ended up not having time to get one from another salvage place today. I may give them another try in the future, but they don't seem to keep good track of their inventory... read more

Some confusion about a part I was looking for. After we figured it out Charlie started making calls to find me the part I needed. He also offered me a discount on some other parts for my troubles. Great customer service Charlie. I appreciate what you all do there and your willingness to help. read more

I always go there for used parts. Ask if they have the type of car you have and go get the parts yourself and save some big bucks. They are always willing to make a deal on the price. Just don't go there when after a rain storm or where your boots. read more