I walked in looking for coolant with absolutely no idea what my car takes. He not only showed me…read morewhere it was and what kind, but filled my coolant for me. Amazing!

The workers were so rude. I can't believe that they made me feel badly for my purchase! Unreal!read more

Brought in Honda Pilot that was running rough. They misdiagnosed at a tune of 1.2K...were all so…read moreproud to tell me how they guaranteed their faulty work after I took it to a local shop who correctly fixed the problem. Don't be so brash in faulty work and arrogant...this family will never recommend Dahl again....thanks P*ter and Ta***...for you less then professional representation of the Dahl family.

I purchased a used Subaru end of July at Dahl Ford onalaska…read more There was some red flags when I purchased the Outback, such as dead keys or car not even half filled after purchasing the car but didn't look into it because I bought the car cheap from them. What I'm shocked by is their customer service, especially in their service department. It took them a month to just repair my plug nozzle for my windshield fluids. They kept saying they'll call me when new parts comes in etc. but never did. I was always the one haggle them about the follow ups to get it done in a timely manner. Then my check engine light came on and they scan it and such when they fixed my nozzles, and told me to contact them to follow up and schedule some service to see why the code p0420 popped up. That was august 21th. I left a few voicemails to Bob, the guy they told me to contact to deal with this issue. It's now September 9th, no call back regarding the voicemail I left etc. talk about a terrible customer service and it seems like they just don't care enough for their customer. If you want a terrible customer experience after buying a car from them this dealership is it. You will have to go through obstacles to even get some sort of contact with them. Overall experience was poor, and didn't see any unique benefits compared to other dealerships. I would look else where if you value customer service and people that act knows what they're doing.

Wanted a 2nd opinion on "need new tires" from dealer's service department during oil change. Dee's…read moredid a complete, free inspection of my vehicle, showed me the results. No tires needed at this time! Will be giving them all my vehicle service work from now on. Retired woman who can rely on Dee's to give me honest and sound advice on necessary repairs.

On a road trip from Chicago to Mt. Rushmore we were traveling through Onalaska when our oil…read morepressure light came on. We called Dee's the next morning and explained our situation. They able to get our car in right away, diagnose the problem--a faulty sensor, get the part from another location, fix the issue, and get us back on the road in just over two hours. Instead of waiting in the shop, one of the guys drove us to a local diner so we could have breakfast. Not only was it incredible service, but they only charged us for the part and a half-hour of labor! I almost feel like we were lucky to have the problem in Onalaska so we could receive the excellent service from Dee's Auto Care Specialists.