I was parked outside in Onalaska the week of the January BIG FREEZE. It ended up cracking my…read moreplastic Dodge oil filter housing, creating a leak. Needing to be replaced w a metal one. I live in the cities & reached out for a few quotes there. My mom lives here, always talks up the wonderful service she gets. I emailed for a quote. Luke's was the only one that asked for my VIN. Which i appreciated; means they're confirming what they're looking at! Luke's came in about $150-$200 to the lowest cities quote. Factoring in the fuel i'd burn through to get here, i determined they were worth it! When i received the quote back they were upfront that they couldnt get me in for two weeks. A few days before the appointment i called to inquire about how long the fix would take? And if they could give me a ride the few miles away during the fix? Chad said it would be about 3 to 3.5 hours and i could get a ride. Wonderful. Upon arrival i sat in the cozy & well lit waiting area....as i chatted up the desk fella, i asked his name? Chad. "Oh hey, we've talked a few times!" As we discussed my repair; he said he would recommend the Chrysler plastic/aluminum housing; gave the reason. He said it was the same price so i told him to go ahead w the Chrysler housing. Thanks! A friendly fella brought me home. Friendly Carl picked me up. When i paid i asked Chad "who was the fella that brought me the first time?" Chad "Luke" Me "ahhhhhh" Chad "yes THE Luke" Me "well awwwww lovely" Luke's provided a wonderful & friendly experience. Their prices were reasonable. BTW dropped off my truck @ 1:00, Chad called @ exactly three hours; 4:00 as quoted! With Luke's providing great service, comfortable waiting area, reasonable pricing and just a fantastic & friendly crew...that's essentially the Whole Package. Maybe....i will start planning my oil changes for when im in town? I prefer to support small, local and awesome. Thanks Luke's; one satisfied customer & a new fan!

While the place may be listed 5 stars and is good for other things, they missed the diagnostics on…read moremy vehicle which was a BIG deal due to the price difference. I was told it needed a new motor by Luke's after they ran a few codes and did nothing else to see the status of the motor. Had it towed to my mechanic 20 miles away and he did a proper more in depth diagnostic and found that the motor was fine and that replacing the timing chain would do. SUV is fixed and running great and quieter than it ever has been. Maybe they will read this post and try harder next time. Probably should request the money back for the diagnosis that they charged me which could have been done at Autozone for free and been just as helpful.

When you find yourself in an unexpected vehicle situation in an unfamiliar area and have no idea…read morewhat to do, things can get stressful. We are grateful to Ryan who responded quickly to our call and was able to calm our concerns. I have to note he was very knowledgeable regarding the car and made me feel at ease towards the next steps to follow. Prices were very fare Thanks Whitewater wrecker and Ryan! An honest service focused on getting you where you need to be, with care. We will be recommending you.

I'm totally satisfied with the service Whitewater Wrecker Service provided this morning. From the…read moremoment Ryan answered my call and questions concerning replacing my mother's car battery, it left no doubt in my mind that he would be the person to move forward with in this given situation. He was prompt, professional, and polite from start to finish. I'd highly recommend this business for your motor vehicle needs.

They have a very professional staff with plenty of experience and a great attitude. They were able…read moreto show me everything that I would ever need to know about tires, but now i can say that I was able to make an informed educated decision about my new tires. Which buy the way are the Goodyear Assurance and would recommend the tires and this place to everyone. Great service and selection they really put the customer first.

From the owner: Auto Care Mall is a family owned business that is desinged to take care of all your automotive…read moreneeds, We offer Bp gas, Carwash , Vavoline Quick Lube, Goodyear Gemini Dealer, AC Delco parts to complete engine or transmission services all under one roof. Our ASE Techs install high quality name brand parts that carry the longest waurantees in the business