Before heading back to Tampa from my recent mini family vacation in Captiva Island, I decided to…read morestop in Fort Myers for a matcha and a little thrifting before I left town. While the thrift shop I found was filled with treasures, when I got in my car to head home, happy with my purchases, I found that my car wouldn't start, and I saw the battery light come on. Well crap, what do I do now? I asked around inside the shop to see if anyone had jumper cables and could help jump my car so I could head to the nearest Hyundai dealer, which was, luckily enough, eight minutes from where I was located. I'm not sure why I hadn't equipped my car with jumper cables, but alas, these are always the moments you realize these things. When you're alone and in an unfamiliar place. Surprisingly, nobody in the shop was able to jump my car, as everyone was in rental cars! What an odd predicament I had found myself in. Before considering a tow, I tried a last ditch effort to call my family who I hoped maybe hadn't left the area to head home just yet. And as luck would have it, they were in Fort Myers grabbing lunch! They also didn't have jumper cables, as they were in a new car, but they picked me up so we could go purchase a battery from the dealer. Just a block into our journey, we spotted Advance Auto Parts (why this hadn't come up in my online search of the area, I'm not sure), and I popped inside and was able to pick up some jumper cables and a battery for my car! They even had several options for the battery, and I opted for one with a four-year warranty. The shop was tidy and easy to navigate, and the service was helpful and efficient. My family and I decided to go jump my car and come back to Advance Auto Parts, as the kind associate said he could help replace the battery for me. Given that it was midday and nearly 100 degrees outside when he changed my battery, I can't express my gratitude enough for this wonderful man's help. He really saved the day and I appreciate that there are still businesses like this out there where people will help when they can. Thank you for being there!

just battery but the little guy that was supposed to come out had a tipsy fit with the manager in…read morethe back so he came out and was nasty as can be and I told him he needed to relax and he spit at me so I told him I'd call his manager and I got in my car and left. This is how you take care of things.

Nicholas was a great help he ran the on board diagnostic effectively. Unlike other stores he told…read moreme the direct code for why my car maintenance light was on.

I went to Auto Zone on Arcos Ave., in Estero, for a battery check. Mike assisted me. He did the…read morebattery check, found I needed a new one and installed it. I was in and out very fast. Mike was very pleasant, knowledgeable and polite. I had never been to an Auto Zone, but, I will definitely visit this location again due to my experience with Mike. Thank you.

I needed a new battery for my Toyota Rav4 which I recently purchased as it was nearly completely…read moredead. I stopped at the Napa store on J & C Blvd. in Naples and spoke with Devin Nova. He is from the Napa store in Fort Myers on Boy s Scout Drive and happened to be in Naples for the day helping out. He was so incredibly helpful in getting me the battery I needed - even bringing it out to my car. As the store was not busy, I asked if he could help me switch it out. He told me that they normally do not do that, but since the store was not busy he would help me as he always likes to make the customer happy. It only took a couple minutes and I was on my way. Devin went way beyond what was expected and was so friendly and helpful, even wishing me a good day and to be safe when I left! He is an example of what customer service should be! By the way, I don't know why it says I'm from San Francisco...I live in Naples, FL !

If a part isn't by make and model they can't look it up in their system. And God forbid if they…read morehave to be creative because your car is custom and they can't figure out the part even if you bring it into them. Then they will argue with you. They are about as much help as a screen door in a rain storm.

Absolutely recommend this shop straight shooter excellent service went above and beyond the extra…read moremile.. We need more people like these guys to keep these vehicles on the road.

The service here was fantastic!!…read more Very friendly and knowledgeable . I will go back and would recommend this shop to anyone .

Bought front and rear break pads. After pull the wheels off and inspecting the breaks I did not…read moreneed them. Took one of the front pads and put on caliper. Nothing wrong with that pad. They would not give me a refund. They said they were used. This is the worst customer service I have ever seen. It was very obvious the lady waiting on me didn't know what she was talking about.

I recently drove home from Jacksonville via South I-95 to Fort Pierce and across SR70 to SR27 and…read morethen down through the middle of the state, meandering through small towns before eventually arriving in Fort Myers some 7 hours and 363 miles later. The next morning I discovered that my driver's side headlight on my 93' Chevy Silverado had been broken - most probably from a large truck I'd had to follow the previous day. Now the nice thing about older vehicles is that one can actually work on them. (My rule of thumb is that if you open the hood to any vehicle and you can't see the ground, then your chances of successfully working on them are pretty slim). Anyhow, I figured I could save some money and change the headlight out myself. With a quick Youtube tutorial on headlight changeout on my vehicle make and year, I quickly had the grill off and the headlight out. I took my headlight (assembly and all) to this O'Reilly's where I was helped by a very helpful and knowledgeable employee, Daniel. He quickly looked up my replacement part and stated he didn't have it in stock, but it could be delivered by 4pm that afternoon. That worked for me and while I was at it, I decided to purchase the passenger side headlight assembly also so I would have matching new headlights. I was called later that afternoon by Patrick who stated my headlight assembly was in. I promptly went to their store and picked up the replacement part. Patrick was helpful and friendly. Each headlight assembly was a little over $58 each. I went home, installed both, replaced the grill and everything worked perfectly. I was glad I went ahead and replaced both. I was very pleased with the service and the replacement headlight assemblies. They were easy to install and I figured I saved myself a couple of hundred dollars $$ by doing it myself. The employees I interacted with were very professional, knowledgeable, and helpful. I certainly recommend them and this place for your automotive needs. Check them out.

These guys are great! They have recused us more than once! If you need wheels(we did after running…read moreover something in road) and then our Tesla wheel failed. We've bought tires and honestly they have accommodated us so well. Near the Hobby Lobby/Chipotle are at off of 6 Mile Cypress and Colonial. PS. I do t give a 5 star to many!

I got a flat while shopping near this tire store, I called and they said to come right away. They…read morefit me in immediately, were very professional, and I was back on the road in no time. They were not pressuring me to get anything I didn't need, were very informative, I highly recommend them. I was very pleased with the service I received

I just took my Mitsubishi Outlander PHEV to the 2625 SW 8th Place location to buy a battery and was…read moreassisted by David. The service was excellent David went above and beyond for me and installed my new battery for me! I hate going to any auto part store because they always seem to take advantage of women but, that wasn't the case here he even took the time to explain how to remove the old battery and install the new one just in case. I used to be an Auto Zone girl but, for any of my new automotive needs I'll be going back to O'Reilly Auto Parts. Thank You David!

Cole, was especially helpful and a handsome fella too. This is a very clean well managed…read moreestablishment.

Alico Tire and auto is truly outstanding. The owner and his wife are exceptional people who run…read moretheir business with integrity and care, and their mechanic is absolutely top shelf. I've trusted them for over six years, both person and for company vehicles. They have consistently delivered, honest diagnostic, quality, workmanship, and fair pricing. I highly recommend Alico Tire and Auto center

This shop provides some of the best customer service I have ever had among all types of businesses…read more I began using them several years ago ago. I moved out of the area a couple of years and happened to be back in Fort Myers when I had a flat tire. I couldn't have been luckier to be near them when it happened. This is a company you can trust.