The crew here is cool. It's close by so i usually grab parts for maintenance when I'm in a rush and…read moredoing it at home. Popped in for an online pickup. Brakes and rotor combo (promotional free set brake pads with purchase of a pair of rotors). Order was ready and check it was easy. Plenty of parking in the lot, right by Walmart mart, Quincy auto etc. Is a regular store for me. Staff is usually helpful, can borrow scanner, check battery health (mind you i wouldn't take that battery health scanner as fact) said my battery was good but it definitely wasn't. Car died after a day haha. Copped new gold standard.. if you go autozone or advanced, go with gold level. Don't bother with silver or bronze not worth it.

Hello just writing about a fantastic experience with the fellas at quincy store. Manager Ray was…read moreawesome in helping me with battery replacement. In fact the whole crew was courteous and very helpful. Ray really knows his stuff and autozone is fortunate to have him. Thanks again Ray! You rock. Customer service the way it should be. Me and my VW thank you.​

What pieces of shit. We spent $356 on new brakes for my dtr car. We returned them the next day…read morebecause my daughter go into an accident and car it totaled . They only gave us $ $277 back and a $56 gift car because the "computer" wouldn't allow the proper refund . So we have to Eat the remained but the computer won't allow it. What is she supposed to do with a gift card . This was with the manager of the Brockton store . Completely unacceptable customer service . Items returned the next day untouched .

It is bad sign that the Bridgewater store is not listed here. The Bridgewater has 3 computers but…read moreonly one working. The staff did not know how to order a part on their system that they didn't have in stock. You try to support the brick and mortar stores only to end up going on line to.order it anyways.

Called looking for an after-market part. They called back after they found it and had great prices…read more Droppped by to check it out. They've got parking. CJ was very helpful. Unfortunately, the part was for a similar model and didn't fit.

You should be lucky enough to know of a shop who will get the job done right on the mostly older…read morecars/trucks they repair and repair well. Lots of local, repeat business because they have been working on Norton's cars since the invention of the combustion engine in 1876. Look it up. No, seriously excellent shop. Trusted by my family 4 decades and going.

Great Customer Service! Hard to find good work nowadays. I will definitely be coming back.read more

SHITTY CUSTOMER SERVICE! Misleading & salesmanship. Inconsistent & false promises to deliver…read moreproducts. Reluctance to answer basic questions & lack of consideration for customers. I will drive to the Northshore or order directly from the manufacturer before I give this place any more of my money.

Another great experience here One of my headlights went out…read moreso I went to Auto Zone to get a new one and he offered to put it in for me. After 20 minutes he said he wasn't able to get the light in. So I took it to my pal Joey. As he looked at the bulb he noticed that the new bulb had burnt out. And showed me so I could see it on the bulb. He installed a new one very quickly and I went back to Auto Zone for a refund Joey is my hero. I have never experienced such great customer service anywhere else

Brought my car in to replace TPMS sensors. Somehow 2 tires had leaks in the sidewalls after…read moresensors were installed. They replaced them with 2 matching 20" Continentals- same as other tires, for no charge! Another repair shop could have easily come up with an excuse, as to why I needed to pay for two new tires, but these guys made things right. And made me a happy customer! Go to New England Tire for honest work at a fair price!

I have done business with NE Truck Caps and Keith for a few years now, we are a large cemetery in…read moreBoston, when I call Keith gives me straight talk on the products and installation services, whether it be trailer hitches, tool boxes and headache racks for our trucks. All services and recommended products have been superior to to other shops. We will continue to use Keith and NE Truck Caps for years to come. I personally just bought a new F250 and will have Keith provide the HD combo pintel trailer insert, a new Magnum Headache rack with light mounts, and a deep HD Toolbox, and if available a roll back Tarnow cover. Richard Carey, Superintendent Forest Hills Cemetery

Good place. Recently bought a bed cover for my sierra and it went well. Good price and install…read morelooks perfect. I can easily recommend.

I went to this place to get multiple things installed on my car and they screwed up every install…read more I originally went to get a CarPlay radio installed because my car came with an older radio and for the first month the radio worked fine but then started to become very glitchy and almost unusable. When I went looking for the problem I found that they had shimmed the unit in with lottery scratchers and when I went to them for help, everything they told me to do didn't help and they wanted me to pay for a fix. I also went to them for some custom bodywork (this is before the radio went bad) and the work done seemed good at first but the longer I had the car the more problems I found. The paint has started cracking where the work was done and when I brought it up they blamed it on my cars wheels rubbing against the body (which I had made sure wasn't happening) and when I looked on the underside of the work it wasn't even fully connected to the car leaving a nice open hole to the body of the car for it to start rusting. Again they wanted me to pay more for them to fix their mistakes. I also got a "new" battery from them because they claimed my old one was dead. Come to find out they gave me an old dying battery and I paid for it. I would not recommend this place for any work on your car. They will give you the runaround and try to take as much money from you as possible.

Not sure about the good reviews here, just the experience I had, which was pretty horrible…read more Started with sales people on the floor who acted like they were doing you a favor to help. Finally had a young. High pressure, smarmy kid who gave me a condescending lecture on how complex and customized my install would be and so would be "expensive ". Turned out to be a completely standard job of course, but that didn't stop them from charging me a grand. When I picked up the car, the stereo was so loose in the frame, it pushed into the dashboard as soon as I used the touch screen. The salesperson told me; "it was supposed to be like that" as galling as that was. A piece of plastic frame was suddenly loose on my shifter and the frame of the stereo FELL off. The rear speakers had giant loops of wire hanging down from them, which certainly would have pulled out, the first time I loaded my trunk. A USB plug was dangling from a wire pushed between the cracks of my console. When I pointed these things out, I got LOTS of attitude, and a generally snotty response. Never again.

This is solely on the property and somewhat customer service.. do not go to this location during or…read moreafter a storm. I went in for wipers as many might do with the rough weather New England brings. I got out of my vehicle (right in front of the store) stepped up on the sidewalk, and down I went. It was a complete sheet of ice. Causing injury to my back, knee, and ankle plus ruining a brand new pair of boots. This could have been A LOT worse if I was an older individual. I was literally in shock when I told the gentleman in the store to see if they would take a report, he rushed to ring me up and couldn't be bothered. Customer service starts with the CUSTOMERS safety. Will not return to this location. (Attached is a photo taken after the gentleman next to me had left)

Run the other direction if you don't want your car to fall apart .. they will sell you the wrong…read morepart and then tell you to figure it out ... no quick fixes or nothing on hand... even for a screwdriver there gonna have to order overnight and charge and super exuberant fee ... def don't use them if you have any type of car you care about and don't even use them if you have a beater then you want to last a bit because it will stop working right when you install there parts, guaranteed. In over 40 something years and multiple states, I have not dealt with such unknowledgeable auto care and then unwillingness to even care... but they will keep you on hold for HOURS for nothing to change and to tell you the same exact thing like they were doing anything to help and not just messing up other people's days... I repeat if I could give less then 1 star I would, this store will be shut down soon with the staff they currently have.