Worst experience ever in an auto parts store. Came in with a dead battery and was greeted by an…read moreextremely rude employee who said to me, and i quote, "yeah" instead of can i help you or what do you need. Not a good way to greet a customer. I ignored it because i was in a hurry but his rudeness continued. He got mad at me because i did not know right away some specific info on my vehicle. He then informed me that they did not do battery installs on my vehicle type, a 2018 Kia Optima. I suspect the real reason he told me this is because it was about 30 minutes until closing time and he didn't want to help me. So i said thanks for nothing and went to Auto Zone, where they couldn't have been nicer. They had me fixed up and on the road in no time. They were more than happy to take my money. Imagine that. I had never been in an O'Reilly before and you can be sure i'll never go back. This interaction took place on 6/11/26 at approximately 8:30 pm. I don't know the name of this extremely rude employee, but he may be in need of additional training.

The people who work here seem to be fairly competent. However, customer service can be spotty, as…read morethe workers tend to favor helping their friends first. Also, socializing out in the parking lot seems to be a thing here with some of the employees.

This is the only place I go to get used parts... The ppl are more then friendly... They give you a…read morelist of interchangeable parts from other vehicles also...

This lot was pretty organized! They have a wide inventory of cars and you are more than likely…read moregonna find what you are looking for. Also, there seems to be people chilling there who don't work here but will pull parts for you for a price. They even let you bring back parts for refund if they don't work! The prices are also very reasonable. Heads up, it costs $2 cash to come in. Hopefully I never have to go to a Pull-a-Part store again, but if I did, this would be the one.

I was told about this service because I was having trouble finding someone to take my previous…read morevehicle. I wanted to keep my car, but fixing it would've cost more than what the car was actually worth and it was also near 150K miles. For Pull-A-Part, you can go online for an estimate of what your vehicle is worth, and someone will call you to make arrangements for pickup. The towing is free and all you'll need is your driver's license, the title (I think it can't have any liens/debts on it), the key, and they give you your money on the spot.

I have purchased numerous parts for my vehicles and have been very pleased with their selections…read more They don't always have what I'm looking for because so many people use their parts. You just have to keep trying.

I had issues with my Charger and Mr. Complete had everything I needed and was so helpful. They even…read moreloaded the parts into my car to carry to my mechanic. I appreciated their help and will definitely be returning there.

Great place to buy Jeep parts from…read more This was the only parts store that actually had what I was searching for at reasonable prices. They allowed me to try multiple parts for my Jeep while I figured out the problem, only making me pay for the one I actually needed. Lots of parts for older Jeeps, unlike other competitors. Ask for Paul! Great costumer service.

Ive had PLENTY of bad experiences with alignments in my life…read more This dude is for real. Hes old and has been doing alignments for alot of years. Get her done now cuz he is really up there in years but looks in great shape. His buddy is younger and looks to have learned all the secrets. But this is the place.

This shop is a great...they do the work right and fast...they have a fair price and are just honest…read morepeople...would recommend them to anyone...they deserve 5 STARS

I needed a part for the door of my very old Lexus LS430. Shipping the whole door would have been…read moretoo expensive (from the Memphis area to NYC), but the people at Wiley were willing to remove the part from the door and ship it all at a fair price. Before the part was shipped, David called to let me know that he had emailed me a picture of the part, just to be sure it was the right part. Communication with David was clear and responsive. I can't say enough about the professionalism of this organization.

Please don't do business with these people. They sold me a bad motor and removed the water pump,…read morealternator, and thermostat. The motor's timing chain set is completely busted. It's rattling bad, and shaking. They told me they had to pull it out a car, obviously it had been sitting out with rust etc... Not to mention they lied about having the actual motor I went up there for, and I had to return the next day for the motor they sold me, then proceeded to sell me junk! Said they were going to give me a call back about providing another motor or refund but never called back. When I returned the next day, I was forced to wait another hour when they had already said the motor was out and ready to load. Please don't do business with them, I wish I had read their reviews before hand, I hope you will.

Had to get a front right tire while I waited on my tire order from Sams. Emergency in the worst…read moreway. $37 was all I had n that was ok.

This has to be the worst nasty smelling bull fit place I been to.. went in with a cringe I was…read morevery respectful my girl Dena R was broke down with me and payed for it in full they sucker me into 600 bucks and another 1200 for no clue what guy was mumbling very bad service very bad communication they will put things and have hidden fee s !!! Avoid place to fullest !!! Very last thing there was dirt on top of car after we got her car back. Last but not least 2days later car stopped working.. last but not least they kept trying to have me date them once I gave them my number like I was an object.

If you need car work done "Beware" of this place." Had…read moreAuto/zone check out my problem and was told the starter was bad. Was referred to McKeel's Auto Service here in Memphis at 862 Bartlett Rd. Called to get a quote for a new Starter, $380 also $23.90 for gasket. While it was there I ask the price for an oil change? 8 quarts $64.90 and filter$9.50. I O.K.'d the job and was called and it was ready the same day. Went to pick up the car and was given a bill of $827.50 Paid and drove home. Wife got in the car to go to work the next morning and come to find out the control panel, which is on the driver's side door didn't work. When I called them to ask what was wrong and was told they had to undo a lot of stuff to put the new starter in.(evidently they left something undone.?) and was told it would have to be taken to the Dealer. Now the car is a "Safety Hazard" as the windows and door locks don't work from the drivers side. I only have a 2 year college education but my figures ($478.30) don't come close to what I was charged. Everything worked before it went in, now there is this new problem. I know labor had to be added but don't think it should be so extreme. As for a referral, I wouldn't have these 2 old men repair a Bicycle. AM I right or wrong ?

The Country Surfer Sez: I have been there many times and have always gotten Top Notch Repairs and…read moreService.. Friendly and Polite, (They Care)..Good Prices that are Reasonable... 5 Star ! 2/23/21... Heading There Today !