Should have checked the reviews before I drove an hour for no reason. Spoke to someone on the phone…read morewho said they had what I needed and gave me a price for a hood fenders and bumper, got there and no one seemed to speak english but whoever I spoke too on the phone spoke perfect english. I spoke to one person and at first said they didn't have the parts then the next guy came out and said they did but for twice the amount they said first. Don't waist your time here just go to a real junkyard.

Scam scam scam scam. BUYER BEWARE!!!!!!! This establishment is a pure rip off!!!!! I ordered a…read moretaillight from these people and never got it!!!!I spoke and texted with Jason several times, he even sent a picture of the LED taillight for my Camaro and sounded so legit ! He told me I would get my tracking information in a couple of hours after I sent payment ! I never received the info and tried calling several times with no luck!!!! He then proceeded to block any number I tried calling from!!!! It is a shame people can't work a real job and make their own money instead of taking honest hard working peoples money !!!!! Karma is a bitch and I am seeking legal action on these individuals!!!!!

Most useless auto parts store ever needed a simple lug for a trailer and the lady kept asking for…read moremodel of the car She was so lazy to try and match it Went to a different auto parts store and was no problem for them

Rude employees that are very unhelpful on their cell phones & watching TV instead of attending to…read morecustomers. We asked them several times to shut it off so we didn't have to talk over background noise & the employees refused...this is not a sports bar. Rude, dismissive, disrespectful...worse service ever! Employees are not knowledgeable about cars either...

Good mechanic. In general labor prices are cheaper than other Pelham shops. However try to bring…read moreyour own parts - they charge their actual costs for parts but their actual cost is ~2.5x higher than Amazon and ~2x higher than Advance Auto or AutoZone. No appointments. Shop opens at 8:30am but they usually don't come in until 8:40am, by which time there's already a decent line.

I really like this place. I noticed them when they were at the tip of The Bronx, near Coop City,…read morebut never went because of distance. Now, since I'm out of warranty, I need someone to help me maintain and not try to hit m in the head with unnecessary charges. I went there needing help with what I thought was a small problem and I'm there almost every month since. Jeez..... I need a new car. Lol. They're quite busy but they do try to accommodate everyone in a timely manner. The owner Benny can be a bit intimidating at first sight, but upon first conversation, you realize it's the opposite. His wife, Angie, works the front and is also very knowledgeable, but why wouldn't she be? Her hubby is the head guy. Together they will explain your problem, break it down until you understand, explain the charges in detail and allow you to make a decision, without pressuring you. They're a lovely duo. They've found a permanent customer in me.

When searching for locations of Advance Auto Parts (during my trip), I had read some terrible Yelp…read morereviews about the E. Tremont Ave store in the Bronx (which was actually closer to my destination on this trip); I decided to take a detour off 95 to the New Rochelle store instead. The staff at New Rochelle location was very professional, from the counter service, to testing my battery, to installing a new car battery (and it was freezing cold outside). Happy I made the detour. I have been to other Advance Auto Parts stores in NJ, this one was the best so far to patronize. A few days before the store visit, I had called the customer service #800 because my Die Hard Battery kept dying, with the receipt, & still "within the warranty window", customer serv said, any location will honor the warranty. I was happy to hear that.

Good helpful people. With me being new to the area and coming in in an emergency situation after…read morepulling up at a nearby gas station to only find out my battery was dead. Jumped off my car battery drive to the nearest Advanced Auto Parts store to get a battery. I was welcomed and was assisted while I went to put the battery in myself. Great people

Don't use the locksmith services from this company. Quoted me $125 over the phone only to double it…read moreto $350 when someone arrived. (He sent a picture of the lock to his boss, doubled the price, and unlocked it in 2 seconds.

This location is a pleasure to go to. A good majority of the staff members are extremely…read moreknowledgeable, pleasant, professional and determined to help you get what you truly need in order to get the job done right. And if by any chance they can't, they will definitely point you in the right direction.

Sharaz was very kind and extremely helpfu! the prices are really good! I will definitely be back…read moreagain! Angelo

**Avoid due to poor customer service** I went out of my way to visit an independent auto parts…read morestore passing Advance Auto and Auto Zone. After walking in I waited to be called to the desk. Some guy walks in behind me, goes right up to the desk as if i were invisible and the guy behind the counter serves him immediately. I walked out and went to Auto Zone. No problems there. The internet is probably a better choice, only that you need some lead time with that.

Great quick HONEST service!! They could've sold me an item that didn't really fit my car but the…read moresalesman actually referred me to an auto shop down the road that had exactly what I needed!! I'll always go back!!

I got a 200 dollar AutoZone gift card and I am inside the Bronx location in Pelham parkway which…read moremeans it's time to use the card getting necessary supplies. Don't agree with some of the sour reviews as my experience was a good one , as store is well stocked and organized, stuff is easy to find and workers are helpful if needed as I was able to get brake pads and air filter for my honda Accord as well as preventative maintenance supplies which were on sale and when I was done , I had 46 bucks left on my gift card which I can use on my next visit at any AutoZone store .4 stars on my yelp meter .