Don't use the locksmith services from this company. Quoted me $125 over the phone only to double it…read moreto $350 when someone arrived. (He sent a picture of the lock to his boss, doubled the price, and unlocked it in 2 seconds.

This location is a pleasure to go to. A good majority of the staff members are extremely…read moreknowledgeable, pleasant, professional and determined to help you get what you truly need in order to get the job done right. And if by any chance they can't, they will definitely point you in the right direction.

Most useless auto parts store ever needed a simple lug for a trailer and the lady kept asking for…read moremodel of the car She was so lazy to try and match it Went to a different auto parts store and was no problem for them

I placed an order for some items, and received an email confirming that they were ready…read more When I arrived, I was told that one item was out of stock and that next time I should call first! Well there will be no next time because in addition to this order, my previous order was cancelled without any reason given. In addition to that, I was kept waiting for ten minutes while someone couldn't figure out how to credit me for the missing item. Someone finally came out with a sandwich in his hand and no mask on (while I was required to wear one) while another employee was heard cursing within hearing range of the counter! Sorry to rant, but for a national chain, this type of customer service deserved it. I'll be taking my business to Advance Auto where customer service is much improved.

Should have checked the reviews before I drove an hour for no reason. Spoke to someone on the phone…read morewho said they had what I needed and gave me a price for a hood fenders and bumper, got there and no one seemed to speak english but whoever I spoke too on the phone spoke perfect english. I spoke to one person and at first said they didn't have the parts then the next guy came out and said they did but for twice the amount they said first. Don't waist your time here just go to a real junkyard.

Scam scam scam scam. BUYER BEWARE!!!!!!! This establishment is a pure rip off!!!!! I ordered a…read moretaillight from these people and never got it!!!!I spoke and texted with Jason several times, he even sent a picture of the LED taillight for my Camaro and sounded so legit ! He told me I would get my tracking information in a couple of hours after I sent payment ! I never received the info and tried calling several times with no luck!!!! He then proceeded to block any number I tried calling from!!!! It is a shame people can't work a real job and make their own money instead of taking honest hard working peoples money !!!!! Karma is a bitch and I am seeking legal action on these individuals!!!!!

I walked out of my office at the end of the day to a flat tire. I stopped at another tire place…read morenearby and they told me it was too late in the day to take me (they were closing in an hour). I went to Gordon's and they immediately took me and were able to repair the tire in minutes for a really fair price. I would 100% recommend them.

This is a small, old style shop where you can have a true relationship with the boss. They have…read morebeen fixing our (very) old Grand Caravan for a few years now (radiator, shock absorbers, alternator, AC, tires and more). They always do a great job with very good prices. I definitively recommend them for peace of mind, good work and more than honest prices.

Although I ultimately decided to purchase my vehicle elsewhere, I still wanted to take the time to…read moreleave a review for Matthew Baez, who assisted me at New Rochelle Toyota. Matthew worked with me diligently through email for several days and was incredibly patient throughout the entire process. He truly has the patience of a saint! What stood out most was his gentle demeanor, kindness, & willingness to answer my questions without ever making me feel pressured or rushed. He was respectful, professional, attentive, & genuinely pleasant to work with. Sometimes you don't end up doing business with someone, but that doesn't mean their effort goes unnoticed. Matthew put in the time & made a real effort to help me, and I wanted to make sure that was acknowledged. Thank you, Matthew, for your patience, kindness, & professionalism. You are a wonderful representative of New Rochelle Toyota, and I hope management knows what an asset you are to their team. I wish you continued success, Matthew!

I am writing to convey my disappointment regarding a recent experience at New Rochelle Toyota…read more My husband and I scheduled an appointment via telephone for June 16th at 1pm with the explicit purpose of viewing and test-driving a Corolla hatchback. During this preliminary call, we were assured by the representative that this specific vehicle was readily available and in your inventory. My husband and I both left work early in order to make time for this visit. When we arrived, we were informed that the Corolla hatchback we were supposed to see was only in your computer system and not in stock. It makes no sense at all. This sequence of events was very frustrating to us. It showed a blatant communication breakdown. It is a waste of time, unprofessional, and inconsiderate. Obviously, we never got a single apology. I would never recommend or go back. A terrible experience! There are plenty of trustworthy, honest dealerships in the area that are eager to assist you, so don't waste your time here.

Good mechanic. In general labor prices are cheaper than other Pelham shops. However try to bring…read moreyour own parts - they charge their actual costs for parts but their actual cost is ~2.5x higher than Amazon and ~2x higher than Advance Auto or AutoZone. No appointments. Shop opens at 8:30am but they usually don't come in until 8:40am, by which time there's already a decent line.

I really like this place. I noticed them when they were at the tip of The Bronx, near Coop City,…read morebut never went because of distance. Now, since I'm out of warranty, I need someone to help me maintain and not try to hit m in the head with unnecessary charges. I went there needing help with what I thought was a small problem and I'm there almost every month since. Jeez..... I need a new car. Lol. They're quite busy but they do try to accommodate everyone in a timely manner. The owner Benny can be a bit intimidating at first sight, but upon first conversation, you realize it's the opposite. His wife, Angie, works the front and is also very knowledgeable, but why wouldn't she be? Her hubby is the head guy. Together they will explain your problem, break it down until you understand, explain the charges in detail and allow you to make a decision, without pressuring you. They're a lovely duo. They've found a permanent customer in me.

Sharaz was very kind and extremely helpfu! the prices are really good! I will definitely be back…read moreagain! Angelo

**Avoid due to poor customer service** I went out of my way to visit an independent auto parts…read morestore passing Advance Auto and Auto Zone. After walking in I waited to be called to the desk. Some guy walks in behind me, goes right up to the desk as if i were invisible and the guy behind the counter serves him immediately. I walked out and went to Auto Zone. No problems there. The internet is probably a better choice, only that you need some lead time with that.

STAY AWAY!!! I went to Empire Hyundai of New Rochelle this…read moreafternoon to purchase a vehicle - even had an appointment made days in advance - only to show up and learn that the vehicle wasn't there. Waste of time. Making making matters worse, no apologies! Not from the sales people or business manager! If this is how they treat customers looking to buy a vehicle, just imagine the lack of respect you will get after you purchase one from them!!!

They used to be good…read more New management. Nobody cares. It's all about how much to charge you. Go elsewhere. This place is not the same.