I want to share my experience so other buyers can be aware before purchasing from this dealership…read more In 2025 I purchased what was represented to me as a brand-new 2024 Ford F-250 Super Duty Platinum from Paducah Ford. This was my first brand-new truck purchase, so naturally I expected transparency and honesty. Unfortunately, after the purchase I discovered evidence indicating the vehicle had sustained transport damage and had been repainted prior to being sold, which was never disclosed at the time of sale. Here are the key facts: * On May 14, 2025, an inspection at another local Ford dealership identified repainting and overspray on the vehicle. * On May 22, 2025, I discovered a handwritten notation on the rear driver-side window that read: "Transport Dmg - Jack Cooper Transport. Take to Shop." * When I contacted Paducah Ford about this, I was told there were no records of paintwork or damage. Since then, the responses I have received have minimized the issue and framed it as minor cosmetic "imperfections." However, the concern is not about cleaning or repainting something now. The concern is that a vehicle with prior damage and repair work appears to have been sold as new without disclosure. Instead of acknowledging the situation, the dealership has continued to characterize the matter as something that could simply be "fixed," which does not address the core issue. What should have been an exciting experience purchasing a new truck has instead been extremely stressful and disappointing. Based on my experience, I would strongly advise potential buyers to think carefully before doing business with this dealership and to thoroughly inspect any vehicle for prior damage or repairs before completing a purchase.

Took off work to buy a used vehicle for my son. Drove vehicle and decided to move forward with the…read morepurchase. When dealer discovered that I was paying cash and not trading any thing they increased the price of the vehicle 6k over advertised price. They said the advertised price had some small print saying that you had to finance and have a trade in. I declined and left. I do not recommend anyone do business here. If I could give zero stars I would!