I'm pretty greedy when it comes to 5 stars FYI. This is my second time to this location and both…read moretimes were outstanding. Attention to detail to explaing everything that needs to be done and keeping records up to date. Michael and all the techs are professional and polite. Being a father of 3 girls I would have zero issues sending them here to get tires or tire repair. Now if you're looking for a tire shop and outstanding customer service. Look to this shop and these guys. Thanks Guys!

I had a sidewall bulge on one my tires and didn't want to take my chances trying to get to work…read morenext week. These tires are extremely hard to find and they happen to have them in stock. I had an appointment originally scheduled for Monday, but I gave them a call and they were able to get it changed faster. I was greeted by the welcoming team and they were extremely kind and helpful. The energy from them was great. They had me going in less than an hour for two tires and now I have peace of mind.

Recently had an issue that was still covered under their guarantee. No hassles approving the repair…read moreand it was completed well at no cost. Great, highly recommended repair shop.

Everyone here is absolutely awesome. Joe was always professional with me trying to get my car into…read morethe shop. Dylan was polite and professional taking us to and from the shop. Justin took care of us with the coupon I asked about. They have the best warranty, even without having a membership. We will definitely be going back here and spread the word. Thank you

Only went in for an oil change and inspection and the car came out running better than ever!! Its…read morean old Mercedes and has not run that long in a long time.

Can't recommend this place enough. Only shop around that was able to get me in the same day and…read moredidn't even charge for a diagnosis. Helped me out immensely and were so so kind and helpful through it all. Absolutely my go to guys from now on as I haven't been able to find a trustworthy good mechanic in west chester yet and these guys are exactly that. If you're looking for honest, hardworking, genuine people to get good work done on your vehicle. Yarnall's is the place to go!

Mike is a super busy guy, but a master mechanic and body work expert. One of the last good places…read moreto bring a classic in the area for work, just be prepared to wait a bit to get in.

This was my first time using Phillips, my company brings some of their vehicles over to them for…read moreinspection and thought I would give them a try. I brought my car here on Monday (8/1) due to a noise that it was making on the left drivers side. Drop off was a bit confusing as the front door was open but there wasn't anyone at the desk and I waited for about 5 minutes or so and had to walk around to find someone. A gentleman came from the shop area to help. He was pleasant and took my information and promised to give me a call with the diagnoses. I had informed him that it was my only vehicle and that I would need it back ASAP to be able to get home, he assured me that I would hear from someone that morning. I heard back from them at 11:57AM and they let me know that the strut mount and ball joint on the left side were broken and needed to be replaced. She quoted me a price of $350.00 for each and told me that it wouldn't be any higher than $700.00. They didn't have the strut mount in stock for my car and they would have to order it and it would arrive the following morning. I agreed to these repairs and we both hung up. Tuesday morning came and about 11AM I called over to see if the part arrived and to discuss how we were going to handle the payment. The owner indicated that yes the parts arrived and that they would be working on my car that afternoon and it should be completed. I said okay and thought everything was fine. By 4PM I had started to call them to find out the status of my car as I was getting ready to leave work to come over and wanted to be sure that it was completed. After about 1/2 hour I got a call back and was told that it was done and they "just had to get the paperwork completed". I said okay not a problem and asked what the total was and was told "once the paperwork together we can let you know when you arrive". I made my way over to them about 10 minutes later. Once I arrived a gentleman asked me to have a seat they were just finalizing the paperwork. After another 10 minutes a female walked in and we said hello and I continued to wait. After another 10 minutes the female asked me to come up to the desk she was ready for me (at this point I realized it was the owner), I came up to the desk at which time she handed me a bill for $1,041.53 which was significantly more than the approx. $700.00 which she quoted me. She then proceeded to tell me it was because they replaced the right side strut mount as well due to it being a "safety issue" and would not pass inspection. While I understood the safety issue and it not passing inspection that was NOT what my car was there for. It was there for the noise on the left hand side of my car. When I asked why repairs were done that I had NOT authorized I was told that the mechanic felt since it was a "safety" issue and the owner wasn't around to call me that he would just replace them. When I pointed out that this was unacceptable the owner proceeded to tell me that it wouldn't pass inspection (yes my inspection was due) and that it was a safety issue. While I told her I understood all that my issue was WHY DIDN'T ANYONE CALL ME TO GET AUTHORIZATION. More than likely I would have approved it, however, NO ONE called me. It wasn't like they gave me a discount on the price either. It was the same amount to replace the left side (including labor) as it was the right side. I was then "forced" into an agreement to pay the difference by the end of the month, however, I didn't agree with this, however, they were holding my keys hostage and I had no way to get home and felt I had no choice. I understand mistakes happen, but I didn't authorize this work and I can't verify if in fact the mount was bad as they didn't show me the part etc. There was no issue with the right side when I brought it in and believe that I was taken complete advantage of.

Always a good experience when I need work done that I can't do. They do great work at at a fair…read moreprice.

This was my second time in and both times were great. When you walk in, or call, you will most…read morelikely be greeted by Pat who is very friendly and very knowledgeable. I felt like they genuinely cared about my vehicle and the work they do, and I will def return when I need auto services in the future

Brought a 2018 sahara Jo in for center shifter light staying on along w dash screen. I called…read moreservice dept to tell them that the aux battery was brand new n main battery was only two years old. They put a new main battery in. Charged 500.00. For diagonisis n battery never fixing the issue. they called three times an everytime was a different problem Meanwhile I pretty much narrowed it down to the factory radio They were supposed to order a new one. Waited two weeks and they called and said they thought we said to not order the radio. ( never said that. ) Inexperienced in electrical issues. No stars at that facility !!! Good luck.

Used to go here regularly. Bought an extended warranty from Chrysler that covered a few free oil…read morechanges. When I took it in they were very disgruntled with having to fulfill this. They reluctantly did the oil change, and when I got it back the car was leaking oil. Turns out the oil plug's threads were stripped. I will not be going here again.

Outstanding service at a fair price. Needed some tire work done and was completed very quickly.read more

Still happy with the service here. They let me know what services are "due" by the car maker, but…read morethere is no hard upsell pressure that you might find at a dealership. I usually drop my car off in the morning and get it by late afternoon the same day regardless of what needs to get done. Guys on the phone are pleasant and informative.

Let's face it car shopping isn't easy, especially for an enthusiast. The professionalism and…read moreattention to some of the details that were important to me was top notch here. They even allowed me to inspect the underside of the vehicle, while answering all of my questions. I would definitely recommend the team here as part of your car buying experience.

Post Script! The 2011 Civic made it to Florida and my daughter ON TIME with no issues!!…read more 5.5 STARs!!!!! :)