I've had the misfortune to require repair work on two cars over the last two summers. Based on…read moreConcord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

Recently had an issue that was still covered under their guarantee. No hassles approving the repair…read moreand it was completed well at no cost. Great, highly recommended repair shop.

Needed emergency service to replace a sensor that was draining my battery, among other things. Joe…read moreand Jason fit me in. Thanks guys.

Always a good experience when I need work done that I can't do. They do great work at at a fair…read moreprice.

This was my second time in and both times were great. When you walk in, or call, you will most…read morelikely be greeted by Pat who is very friendly and very knowledgeable. I felt like they genuinely cared about my vehicle and the work they do, and I will def return when I need auto services in the future

I bring my car to Francis Automotive, West Chester, PA. My car is 15 years old and runs like it did…read morewhen I drove it off the lot when I bought it 15 years ago, thanks to Francis Automotive. John Francis is honest and I know my car will be taken care of when I drop it off. He is dependable and prices are fair. I am so happy knowing that someone is taking care of my car that I can count on.

After 6 weeks of not driving, my car battery was dead. The gentleman came out within an hour, fully…read moremasked, and restarted my car free of charge. He wouldn't even take a tip. This business has a new and devoted customer in me!!!

This shop is the best! Very professional and extremely reasonable price wise. As a retired mechanic…read moreI couldn't be happier with this shop. If I could give them a 100 star rating I would. They are very honest and kept me abreast with every step of my repair. They even suggested doing another preventive repair that would only add to parts price and not labor because it was already apart. Thanks you have a Happy customer for life

Had my 2009 ford 350 6.4 towed in to them for a no start , fuel issue. paid them the diagnostic…read morefee of 307.29. Their diagnosis was a complete fuel system failure, at a total of $7026.00. Had the truck towed out from their facility and towed to a shop I have used prior. Truck was towed in Friday am. and I picked it up tonight, Tuesday. The issue was a faulty fuel pressure switch and some precautionary. fuel filter change. The total was $558. big difference from $7000 I contacted them and requested a refund of the $307.29 due to their misdiagnosis. they refused, now the card transaction is being disputed and will take them to court if necessary. also had to have the truck towed 3 times on top of repair I never post reviews like this but this was warranted. Dave C

Excellent Experience!…read more Took my Toyota Corolla here today after it was sputtering yesterday and had check engine and maintenance lights on. I was thinking it was having power issues because of the alternator or something...but I know nothing. John was very easy to deal with, has a night drop AND night pick up system which I utilized. The greatest thing about John though was that he called me, sought more information to correctly diagnosis, and then after driving the car around and checking things out decided that he was not confident in what the issue was and decided it may have been a fluke and that he wasn't comfortable making a repair that he wasn't 100% sure was the actual issue. I was sold. No pushiness, no making me feel like an idiot, straightforward and honest.

Shall-Martin Garage is a great auto repair shop. I recently bought a conventional oil-change…read moreGroupon online for just $19. I went to the store, showed them the Groupon, dropped off the car and picked it up in the morning. There were no hidden fees or surprises. The workers are very friendly and actually made me feel valued despite such a quick job. They gave me a receipt and it turned out the retail price for the oil change was $45! I will definitely be taking all my auto repair business to Shall-Martin. Highly Recommended

Very friendly and reasonably priced and had financing available. It continued to work on what they…read morecould find until it was correct..

Amazing work at reasonable prices! Arty replaced an alternator and even took us early!read more

My transmission fluid was smelling foul and Charlie's replaced it and my car is running great…read more Honest, knowledgeable folks with fair prices. They were terrific to deal with and I definitely would use them again in the future.

Highly recommend this shop. My brother experienced problems with his vehicle. Went to Pep boys…read morewhere he spent over $400.00 for work. Drove about a mile and thr same problem started again. The Pep boys guy looked perplexed and said, " "Well, it must be a bad transmission !". After arguing over $$ that was wasted, we got 1/2 back, then he recommended taking the car to a Meinke where a friend worked. Having seen enough of his shenanigans, I told my brother, "No way are we listening to this fool !". I remembered seeing Charlie's Transmission every day on my way to work, so we stopped by. Same day service. They were friendly, easy going and honest. Flushed the tranny, new fluid. Car is running great ! My brother is happy and we have found a great local business to support. They do other repairs and inspections, as well ! Great place !