The people at Caliper Parkesburg very very friendly and highly professional. They explained the…read moredamage they saw and performed flawlessly. They did what they said they would do and did it in the timeframe they said it would take. we are very satisfied! Excellent! ***** star

Everything was good, the people are nice, the service took a day or two less than expected. I…read morepicked up the car and was told it was all ready for me. The rear side window had been replaced, as it had shattered. When I got home to put my items back in the van, I discovered broken glass all over in the interior area of the replaced window. The glass was also in the "trunk" area of the van, in a cup holder, on the third-row sear and on the floor. I had to take a hour to carefully vacuum up all the glass. Was disappointed. Thought the broken glass would have been removed. The price to fix the vehicle was quoted at $7,055, but the price shown on the Final Bill was $9,308. Not sure why that changed.

From the moment I contacted this business, everyone was responsive, friendly, and communicative…read more Everything they said they'd do, they did. After getting a free estimate, they were able to provide service same day, and finished in half the time they predicted. Jay does outstanding work, my dings and a more serious crease were erased with no trace. He, Christina, and Stephanie were delightful to work with and I cannot recommend this crew enough. We are just visiting the area, but the trip to their shop was worthwhile, enjoyable, and far exceeded my expectations.

Responsive, quick turn-around for appointment; Worked with…read moreinsurance company with unusual requirements to ensure repair was not only flawless but also paid out directly by insurer vs. out-of-pocket. The ugly door dings from the winter parking lot abuse are gone!

I can only repeat what was said in the other reviews about the Crawfords! They are the absolute…read moreBEST repair business - I would say business in general - that I have EVER dealt with! I drove in without an appointment in late August after having been rear-ended in my SUV. Coincidentally, my husband was away for a week and I had no one else to help me decide one repair shop over another and I did not want to make my husband concerned because he was on a much-deserved trip! So I was trying to navigate this on my own. Barb met me with a smile and was extremely sympathetic and understanding of my plight. She called Steve to come out and look at my car and he immediately said it should not be driven and I wasn't safe in it, so they took over as my ADVOCATES and fought all the battles on my behalf. Wow, am I ever glad I went there instead of somewhere else! They explained, briefly and completely, all my options and MOST IMPORTANTLY, all my legal rights! They are experts at how the insurance systems work and they know what they can and cannot do legally. I was completely taken care of! They got me a rental car which was delivered right to the shop and I was able to drive home from there without any problems and didn't pay a PENNY to the rental agency because they knew how to deal with the insurance company of the person who hit me. They stayed in touch with me and we worked out all the issues as time went on, even though they ended up having to keep my old car, which was declared to be totaled, on their lot for over 2 months until the insurance stuff was all figured out. The whole experience was so positive, warm, and supportive that I would recommend their business to anyone and everyone who needs them! I can't say enough about their high abilities, concern for their customers, and unstinting kindness and helpfulness! Thank you, Crawford's!!!

The woman behind the front desk did not like me asking questions. She seemed very frustrated,…read morealmost as if she didn't know how to do her job. She became very argumentative and confrontational. It is like she never dealt with a customer. I know most times when the police are involved you don't gat much of choice as to where your car is towed to. If you do have a choice do not take it here.

I had a very successful interaction with PA Dent. My repair was done on time, under estimate, and…read morelooked great. The work was top-notch, and the owner was very friendly. If I ever need his services again, I will be a repeat customer.

I took my Mercedes Benz SL to PA Dent as I was very picky about who would repair the car. The car…read moreis a metallic grey and I was gold not an easy color match. The work that Bill provided is absolutely gorgeous. This guy is a jeweler and you could never tell it was not original. Many thanks to Bill and Tonya for an amazing job. I highly recommend them! Michael Seserko