I brought my 06 Chevy Cobalt in for an inspection, resurface front brake rotors, tighten e-brake,…read moreand check if I need my front brake pads changed. I was days away from an out-of-state trip and I need those things to be done and my car to be 100%. I dropped my car off at 7am and asked if it could be done by lunch time. Sure enough, they call me about at 10:30am and it's done. I was surprised at the speed of their work. Also they fixed a few more things that I didn't know about. They really took care of making sure I was good to go on a trip. And I paid less than I budgeted and expected to. This garage is the shop to go to!!!

Everything was done quickly and correctly. Gave realistic expectations about what could wait to be…read moredone and what should be done now.

great service as always. will continue to service my truck as long as I have it. Would recommend…read morePreston to anyone looking for a Ram vehicle.

This is part 1 of my review! We just bought a 2008 dodge sprinter from here, and I am SUPER…read moreimpressed with the professionalism, honesty, and knowledge of the establishment as a whole! There are specific maintenance guidelines that you have to operate under when maintaining and inspecting these vehicles. All of that being said, they do a full maintenance check/tune up of these vans before they put them up for sale, and it's obvious during a test drive if it's been done or not. We are very happy with our purchase!

Test drove 3 cars and all were rattling and making noises...The dashboard lit up like a xmas tree…read moreon one of them..They no nothing about cars at this lot..Don't wast your time..

I started going to the Chester Springs location soon after they opened and received great service…read morefor a few years and many visits with my and my kids' cars. Then, as it seems to be the norm with chain auto shops a new manager took over once the original manager got the place up and running. With the new manager now running the shop I got an inspection and oil change with no surprises. Fast service with an appointment and no upsells. But, when I went to leave my TPMS said my tires were at 50 psi instead of the recommended 32 psi. I was told maybe my sensors needed to be recalibrated, but I told them I just checked my tire pressure the night before and the TPMS agreed with the pump pressure setting of 32 psi. A tech came out with an old fashioned mechanical gauge and sure enough it showed 50 psi. All I got was an oops, I guess I need to send the digital gauge aback for repairs and they let some air out of my tires That was not good, but forgivable. But then apparently another manager took over and that's when things went bad. I made an online appointment for an inspection at 10 am noting that I'd wait. When I arrived I was told they were swamped with drop offs and might not be able to get to me before noon when they went to lunch, and even then if there were any issues they might not finish that day so I should get a ride home and they'd call when it was done. I asked why do they allow scheduling an appointment if drop offs get first priority. He said that's just how they do it. I left and got my car inspected at a different shop, and was in and out in about an hour. A few days later I got an email with a survey about my "service" and the first question was would I recommend them. I answered 'No' and before allowing me to enter a reason why I got kicked off the survey and the link went dead. I guess if the website doesn't allow people to give bad reviews, they'll never get a bad review.

I brought my car in for an inspection and they found my subframe had been damaged. They recommended…read morea great body shop and inspected my car again once it was fixed, on pretty short notice. They only charged me for the inspection sticker on the second visit, I didn't need to pay for the entire process again, which is really great

Fast service, and they don't try to oversell you on things you don't need. I came in for a standard…read moreinspection, oil change, and tire rotation, and reported that I had a noise in one wheel, and that my brake pedal would shake a little bit when they got hot. They checked everything, nothing was wrong with the wheel, rotors, brakes, nothing. I thought there was an issue so they could have easily charged me to have my rotors and brake pads replaced and I wouldn't have questioned it, but they didn't. The service was quick, as soon as your in for your appointment they almost immediately pull your car back. The wait was not too long and they have a great waiting area with a self checkout snack counter! My only issue was that when they had addressed that issue of the noise I heard (choppy tires) they had moved the tire that did that to a wheel they thought would be less bothersome but it had made it significantly worse. It's no longer a big deal as they have worn down further to a more uniformed surface, but for the month or so it was louder than ever was quite annoying. Nothing that hindered my ability to drive it safely and it wasn't worth my time to get it checked out again, but regardless could have been better. (I wouldn't blame it on them as the solution of moving the tire was of standard procedure of tire rotations, and they would have no way of knowing that it'd end up being louder. Absolutely no negligence involved with that it was simply an inconvenience.

SCAMMERS! Every time I go there they tell me something is wrong with my car that is not. They…read morealways try to get me to spend more money. I sat and waited for my car and listened to them try and scam other people! I had my oil changed and went on vacation and came back and it was leaking everywhere. According to them, the tech said there was no gasket on the drain plug when they changed it; yet, it never leaked before I took it there. Why wouldn't they have said something at the time instead of allowing oil to leak everywhere? They fixed it without charge BUT now tried to tell me that my battery was dead after they just checked it a week ago and it was fine. They also said my check engine light was on and when I drove it after refusing to have them replace my battery there was no light and nothing else was wrong with my car. I never had an issue with my battery and have yet to still have an issue with my battery since.

They were very thorough and showed compassion during a stressful time. My car was done in 4…read morebusiness days. The process was so easy and efficient. They partner with the rental company too to make it easy for the customer! Outstanding experience and highly recommend !!!

John Dixon is an exceptional employee. He earned my business and we will definitely be going to…read morethis location for further potential car repairs. His communication was 10/10, and made the process painless. Always felt like I was in-the-know during the entire process thanks to John.