If zero stars or even negative stars were a choice, I would give the Saturday manager a -5 stars…read more Ordered online, because they didn't have the battery at this store. Little did I know the disaster I was walking in to. If there was a way to make it harder or more frustrating to pickup a part that I had already bought and paid for he would probably have tried it do it. I thought I was having a joke played on me. But no, 30 minutes and multiple phone calls I was done messing around. Would never use this Idiot to get parts again. Should have went anywhere else. You have ruined Napa for me. Can't refund, won't give me the battery, time to call the credit card and dispute the charge.

Tried to get a job here but the staff is very unorganized and sucks a communicating. Turns outs out…read morethere was an open interview on tuesdays but no one communicated that towards me when calling if they got my application. Also, lady over the phone is kinda rude.

We bought a battery and some headlights. Dash did a great job! He provided great service, found…read moreus great quality parts, and helped us with a return. He even installed the parts expertly! Thanks again Dash!

I was in Rexburg from out of state. I was having car battery issues. Joe, the Sales Parts Manager…read morewas awesome to help me. He installed the new battery, and even gave me a 10% off discount. =)

Took around 3 hours to get an oil change and when they finished they didn't even have my filter in…read morestock so I had to get it from somewhere else. I also had to pay for the filter anyway. Crazy experience.

Went to get an oil change and ended up waiting for an hour for someone to come to the auto service…read moredesk. I was only second in line in a group of about 7 people waiting. I cannot afford to wait for service for an hour only for someone to finally come and say they couldn't get me in for another two hours. This service is not ok. Especially when there are so many people waiting, someone should be present.

I went to Point S today after getting a flat tire from hitting a pothole. I was already having a…read morerough day, but the team there fixed my rim at no charge and got me back on the road quickly. Their kindness and willingness to help really turned my day around. Great customer service and great people. Thank you, Point S!

Went in for a brake change and a tire patch, they were able to do both of the things I needed at a…read moredecent price, they recommended that I change a tire, I told them i just couldn't financially right now, and they went out of their way to put a used tire on there for free for me because they didn't feel good about me driving out on that other tire. Absolutely above and beyond from these folks, would recommend anyone here.

A service light came on my car just days before I was to take an out of state drive. I'm new in…read moretown so I asked a few people what car repair shop was not only good but honest. 0500 Repair was recommended so I contacted them. They provided a loaner car so I could drive to and from work. I also received texts letting me know the status of the repair. The work was completed promptly and the cost was lower than what I expected. I even made my trip without a hitch. I highly recommend!

Chris was very helpful and had my car fixed quickly and at a good price. They also had a free 25…read moredollar off coupon. He also made sure to check up a few days after to make sure the car was running smoothly.

Ren and crew did awesome work and they were very affordable and honest! Would recommend 100…read morepercent.

Was passing through town and blew a radiator. Ren saw me on short notice and had the truck repaired…read morefaster than expected. Highly recommend On and Offroad Automotive

Steve was awesome to work with. Took one vehicle, and when I picked it up, it looked so good that I…read moretook my other vehicle in the next day! Steve was extremely knowledgeable, and helped to guide me through the process, so that I made decisions that I would be happy with. I was happy with the speed of appointment, as well as the entire customer experience. 10 out of 10 would recommend.

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