Came here for new windshield wipers. Cost $66 for the rainx ones. Convenient location in Richmond…read morehill. They have most car needs here and will help you out with installation or tools sometimes too.

I went in for new head lights and windshield wipers. I think a guy named John P. helped me. He…read moreinstalled the wipers and the lights for me in the parking lot. Great service.

These guys are the real thing! I took my car in for a checkup since I'm driving cross country. It's…read morea 2013 so I was afraid that they'd want me to fix a bunch of things. To my surprise they only did the things I needed. They changed my oil, did a complete check and topped the fluids and charged the AC and made a few minor recommendations that I opted to wait on. The were honest and friendly and reasonable. I highly recommend them!

Always a great experience here. The front desk is always friendly, shoutout to Pam. The team is…read morevery thorough and as accurate as possible when generating quotes for work. I'm especially impressed with the transparency and honesty when recommending services on a vehicle. I know when I drop my vehicle off here that it's in good hands for a fair price, and I know the work will be completed in a timely manner to the highest degree of quality.

The RV selection was beautiful, and the staff were very friendly toward my dog. However, I was…read moredisappointed that there was little effort to show me around, ask about what I was looking for, or discuss the RVs. As a potential customer, I expected a more engaged sales experience

We had our awning replaced on our camper and during installation the installers broke a pin on one…read moreof the awning arms when they were rolling the fabric back up. My husband spoke with the manager and after discussing the issue, they agreed if we payed for a portion of the replacement arm then he wouldn't charge for the instillation. We got charged for installation even though the manager emailed my husband stating he would not be charged. One of the installers (Cameron) had an ugly attitude when my husband was speaking with the Manager (Matt). Cameron also tried to tell my husband the pin on the awning arms was pre-compromised and it almost hit someone when it broke off, they broke it in the first place. Customer service is poor here and if they break anything they will try to say it was already broke and charge more than what they quote, even in emails. We highly recommend going somewhere, anywhere else!

Every time I've been in this store, the staff has been very, very helpful. I'm just about to leave…read moreagain after purchasing some new turn signal bulbs. I was not expecting that they would assist me on installing them, as he followed me right out. Oh man, what a sweet deal. He popped the bulb in within seconds and I was on my way. These folks have always been accommodating, even answering my slew of questions without hesitation. -Smart car owner

I took my car there several times over the years to get batteries changed no problem, until…read moretonight!! This employee sold my wife a battery then didn't know how to install it? I caught him googling how to change it, then said he didn't have the tools to change it! The other gentleman working there said just get one off the shelf, but no he didn't want to do that! Never again will I go to this establishment!

They got us in on time. Great waiting area for children and was able to get some work done. The…read moreservice was excellent as well

Dropped off my Jeep Wrangler on or around February 19 for service and handed the keys to the shop…read moreafter parking directly in front. At the time, my vehicle had a custom engraved bullet antenna installed valued around $200-$300. When I picked the vehicle up later the same day, the antenna was gone. After reviewing my dash cam footage, it clearly shows the antenna on the vehicle when I left my residence and drove directly to the shop. After leaving the shop, I stopped at a car wash where their entry photos show the antenna was already missing. I contacted the shop to try to resolve the issue, but was told their security footage does not go back far enough and they declined responsibility. I'm not accusing anyone directly, but the antenna disappeared while the vehicle was in their possession. Just sharing my experience for transparency so other customers are aware.

The only reason I went to Auto Shine Car Wash (ASCW) is because my friend gave me a coupon for a…read morefree car wash and it expired within 2 days. First, I'll back up here and give you some background info. Auto Shine Car Wash is formerly, Royal Oaks Car Wash. Same location, different name, but now new ownership. The old signs are still up, so it's kind of misleading. In the past, I had read the reviews of Royal Oaks and friends had confirmed the poor reviews, so I had already crossed it out of my mind and continued the search as my poor car continued to accumulate the crumbs from my kids' snacks and the never ending blankets of pollen. My friend had gone to the car wash under its new ownership and obtained this free coupon and assured me that the work was much better, so with a free coupon, what did I have to lose? When I arrived, ASCW was packed. There was a line of several cars to be washed and there was a team of guys busy working away at the end stages of the service. When you drive in to the property, you have to drive to the back of the lot and line up by the lady by the little booth. Basically, the back is the beginning of the process and the front is the end of the process. A little backwards, but it makes the most sense. She collects payment (or in my case, my coupon) and you leave your keys in the ignition. You get out and go into the building (which will be the back) and you walk straight down the hall where the right side is lined with windows all the way down so that you can watch the cars being washed in the car wash. You have the option to either wait inside in the waiting area or you can go outside on the patio and wait there where there are several Adirondack chairs for you to bask in the sun with other car owners. You can watch the team of guys finish up with your car (drying and any other extra services you have purchased). Overall, it seems like the new ownership knows what they are doing as they own several other "Auto Shine" locations in other areas like Hinesville, Garden City, Savannah, Rincon, Statesboro and Whitemarsh Island. The company has definitely made some improvements already at the Richmond Hill location. There were some guys that seemed like leaders of the team and they run a tight ship! They were making sure all the cars were getting done and that the production line was flowing. I left with a clean car with great service. The guy who was wiping down my car was so polite, calling me Ma'am, like who you callin' Ma'am?! I'm not old, wink wink, but I guess I have to get used to the southern way. He did forget to wipe out my cup holder on the side of my door, but no biggie. Overlooking one spot is easy when the car hasn't been washed in awhile like mine LOL. He must have had to put some extra elbow grease on it! I'm not going to knock off points for one small spot. The main thing they need to do is change their actual sign to reflect the new name and new ownership, so people who were turned off in the past get a renewed desire to try out the car wash again. I'll definitely be back because my kids refuse to stop snacking and well, the pollen is unreal here. Tip - The guys in the back (where you first start the car wash) do not get the tips like the guys do at the end), so consider tipping them too!

Amazing! My car was covered in dog hair and needed a good love bug scrub (I couldn't get them off…read moremyself). Took it here for the deluxe package and my car looks and smells brand new again. Thanks guys!! Totally worth the $33. Will definitely be back.