Great auto parts store. Much more helpful, friendly, and knowledgeable than the 2 other stores…read morethat are the competition. Very glad we have this store in our area whereas before there were only 2 auto parts stores. The quality of their parts are substantially better quality than the 2 competitors. Personally, I recommend the 2nd shift employees as I have gotten to know them and have always had a pleasant experience and help when I have visited the Stephens City store. This area needs more of these stores.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Today I entered this auto zone with my mom, after a week you would not believe full of car…read moretroubles. Very politely, we walked up to a counter that had a few things on it, but no customer seemed to be being helped, so my mom very politely asked the parts manager behind the counter if he was in the middle of something. He threw his hands at the counter and scoffed, "yeah, obviously." So we decided to get in another line. When he was finished with what he was doing, he made a rude remark to the man who had walked up to his counter in the meantime, telling him he had other customers and he had to help us first. Finally, we show him the remnants of the broken bolt we needed to replace, and he had the audacity to tell us if we were not going to buy a kit, we had to go and find the right bolt size ourselves in aisle five. At this point we just exited the store. How unbelievable coming from a manager!!!

I just stopped by there in a panic because my tire was going flat. I wasn't sure how to use fix a…read moreflat. Patrick, Trenten, Dana and a customer named Scott all came to my aide. I am so appreciative for your help and being willing to stand out in the heat to help a stranger. For as long as I will be in the area, y'all have my business. Thank you again!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Was traveling, stopped by this location to get my battery looked at as I was having some issues…read morestarting my car. Authelius (sorry is spelling is wrong!) was SO incredibly helpful, went above and beyond. Highly recommend this place!!!

We thought Front Royal didn't need another auto parts store. I was wrong. We had never been to an…read moreO'Reilly store before Friday night of Memorial Day weekend. Our car indicated it had a battery issue. Called them because I wasn't having any luck calling any place else. Spoke to Van. We got there and he checked our battery and alternator. Our alternator was bad. Car wouldn't hold a charge, so he said car wasn't safe to drive. We ordered the alternator and he suggested a shop to tow it too. He stayed with us after the store closed to make sure we were safe. He stayed with us as the car was hooked up to the tow truck. And he made sure the shop got the part. When we took the old part back for the $40 refund, they knew who we were just by me saying I bought a new one Friday night. A car breaking down is never fun, but Van went above and beyond helping us and we are very grateful. We were very lucky how things turned out. The shop he suggested was awesome too. A holiday weekend is the worst time to have car issues, but it all worked out.

Very knowledgeable, helpful and smiling staff. They carry almost every stuff you need for your…read moreautomotive with very competitive prices. I buy the stuff I need and many different items too from them every time I go there. I highly recommend this location. AAA+++ Thanks a million.

Super helpful staff. On numerous visits, staff have offered to help with replacing fuses and other…read moresmall tasks. Today I walked in, was greeted quickly, and immediately offered assistance with installing the wiper blades I was looking for. While I was checking out, another staff member was already headed out the door to install them. I was in and out with new blades on the car in less than five minutes. Best auto parts store service I've ever received. I would definitely recommend this location.

Easiest Shop to work with , flexible , easy to get in contact with , Pleasant business atmosphere!…read moreI have taken multiple cars to have a variety of things serviced . I highly recommend them !

I was in and out of this location in lightning speed! The customer service was outstanding. Super…read morenice, super helpful.

I love Advance. The staff is wonderful and the parts I need are either available immediately or, at…read moreworst, the next day. But the Covid hours? Still? Really? OKAY Guys, Let's stop with the excuses to go home early. With masks and social distancing, I never quite understood the reasoning to shut down stores early in the first place. But face it; bars and restaurants that had been completely closed here in Strasburg are now open. Most locals I know are working full time. More than half of the shops with "Masks Required" signs are full of customers AND staff with their beautiful faces in full view. This, I believe, is because most of us don't believe in the need for, nor the efficacy of, these skin-irritating, fresh air-blocking annoyances anyway. This evening was the 3rd time I stopped by a few minutes after 8 to be confronted with a locked door. Advance once was open till nine. There is no excuse to close early anymore. So return to the realities of retail and don't make me stop working early just to buy a tire pressure gauge.

Rude, snarky and unhelpful. Was very clear what we wanted, before driving an hour to their shop…read more The service man would not even acknowledge our presence. Went to get the manager Joe. He had no good ideas and acted like we were wasting his time, despite being told "the schedule was wide open," and they could help over the phone. Joe seems to have forgotten that we drove two hours ($75 in gas) for nothing - thanks for wasting our time. We don't know how they stay in business like this.

The lady working there has a bad attitude and is VERY RUDE Both on the phone and in person. She…read moreis not friendly at all you can tell she hates being at work. She does not know anything About Trailers I will buy my Dump Trailers somewhere else As I try to spend money before the year end.