Our car was running hot and Kristother & his staff were so helpful, they went above and beyond to…read morehelp us. Thank you Kristopher!

My battery died one day before I'm heading back south to Virginia, and while no other mechanics are…read moreever open on Sundays, Alic was willing to change my battery out even though they don't do that on Sundays. If not for his willingness, I would be stranded here for another day or so. He was super knowledgeable on what to do, and clearly is an excellent mechanic! Advance auto is lucky to have him as an employee!!

I would like to commend Wright's Auto Service for their exception customer serviced. The owner…read moregraciously agreed to take in my neice's car which would not start ahead of schedule. Her mom had just passed at Meritor and she needed the car. This was a great help to her at a difficult time. Thankyou to Wright's Auto Service!

I was lucky enough to find Wright's thru Yelp reviews. I am so grateful. Wright's is amazing. I…read moreappreciate that they give fair pricing and always go above what is expected. I brag that I found this place. It's a gem!

Had a burned out blinker and Mike changed my turn-signal light free of charge and he did a great…read morejob!

Lousy customer service rarely surprises me these days. Having a job in retail might have meant…read morecustomer service was important at one time. I'm told that hired help is so hard to find that the only apparent job skill needed is a pulse. I don't actually believe that. But so often I'm finding it to be the only trait I can identify when I'm face to face with many of the front line workers on any given day. This afternoon I entered the auto parts store. One of countless that I've navigated during my life's numerous car issues since 1984 id say. Back as a teenager I wasn't qualified to work at such a place because I was uncomfortable in any position dealing with strangers. Not exactly shy, but not skilled in opening a conversation with strangers. I was good with mechanical stuff and could perform many basic maintenance needs for motorized as well as pedal powered machines. But because I only had a pulse at that time, I wasn't ready to enter the work force for the far distant future of the 21st century job market. Fast forward to 2021. I'm old by the standards of the millennials, old by my standards as I viewed anyone over 30 once upon a time. The 4 young men today at Auto Zone were all up at the front counter, one was at the cash wrap ringing up a paying customer. Two were standing, and talking about something, not busy nor were they completely doing anything of concern. Number four was aware that I was looking for something after I already looked for it and failing to locate it, returned to the front to ask. If you've ever been to any auto parts store in America, the way it works is you A) Go straight to the aisle and track it down yourself. B) Go to the area (for example air, oil, or fuel filters) where they are shelved and you'll see a couple paperback catalogs hanging from a cable or similar. You locate the make model and year of the vehicle you are working on and after learning this method (it's like learning the Dewey decimal system in the library, except the librarian isn't there to teach you, so generally a store employee might show you or, in my case dad did) you find the code and search among the secret number code scheme embedded into this mysterious car repair coven. C) You go to the counter and one of the presumably trained employees does (B) for you, or they use the modem computer system right up on the counter and go fetch your part from the cavernous warehouse behind the door. Today's MENSA applicant did a bit of B and C. He looked up the code on the computer. HE DID THIS BECAUSE THIS STORE DOESN'T Apparently have the catalog. In fact this shitty store only stocks ONE brand of filters period. STP. So he looks up the code, writes it down and hands it to me. At first I walked towards the wall of filters. I KNOW this f'n system. I KNOW how to read the catalog and how to find the parts. I KNOW how to do his job, but I'm NOT going to do it. In the case of auto parts stores not having these catalogs, it's standard practice to look up these scary coded numbers and then GO FETCH the parts for the paying customer. My main store always does this. Often when they're busy I'll happily go get the parts myself, I LIKE the fact that I'm one of the customers that can in fact DIY with absolute confidence AND COMPETENCE, hold my own in their sort of secret club. But when I go into a bozo outfit that employs dimwits that are both INCOMPETENT as well as LAZY, I am not so forgiving. Terrible customer service. I MIGHT be out of line in this review. But I don't believe I am. The manager of that store needs to know that the workers that are lazy should be working at his competitors store, not his. I didn't buy the filter at this store. I'll likely not return to this store. Good customer service brings repeat customers, lousy service brings words such as these.

I have brought my 1974 Camaro to them. They always treat me right. Honest place to get your car…read moreworked on. That's hard to find today.

Thank You Shawn & Brandon I'm on the older side of life…read moreand have been to many auto shops in my time. The honesty and kindness they showed me, kind of took me by surprise. I thought the days of caring for and showing respect for a paying customer was a thing of the past. Shawn and Brandon not only solved the stalling issues the car was having in a timely manner at a very reasonable rate, but also made me feel welcome while in the waiting room. Even enjoyed reading the sports page. Go Pack Go! Sincerely, Bob

What an amazing experience we had buying our Subaru Forester!! Jason is an experienced and…read moreknowledgeable salesman and made our process smooth and easy! We went in on Saturday (end of month) thinking we would just test drive.... Walked out with a beautiful ride! Ben was the finance guru and really impressive with his full knowledge of everything financial!! Our future cars will be purchased here!!! We are officially a Subaru family!!!! Dogs are welcome ( as long as owner can behave ) so we brought our puppy as well! Thank you for being so amazing and do a wonderful and professional experience

I just wanted to send a big thank you to Don Miller Subaru service for helping me with an issue. I…read moredropped a diamond pendant down the side of the seat and was unable to find it. I went to Don Miller Subara service and was helped by Ryan. He tried to find the pendant but after some searching said the the seat would need to be taken out. Thankfully, after taking the seat out the diamond was found. Big thanks to Ryan and DM Subaru for helping me with this issue for no charge!

RESPECT AND INTEGRITY!!!! If you are looking for frills like…read morelittle snacks and a free car wash, keep moving. But, if you're looking for a car repair shop that treats you with RESPECT and INTEGRITY, you've come to the right place! Marcus takes however much time is needed. He lays out all options, doesn't mince words and is so obviously passionate about his work, your car, and making sure, you will be as safe as possible on the road! I no longer dread bringing my car in for service! Just bring your own pretzels and soda. You won't regret it!

Super helpful, fast, and friendly service. Glad I found this place! They seem very trustworthy.read more

Very good customer service who are also friendly and knowledgable. A pleasure to do business with…read more Quality body and paint work. My car looks like it came straight out of the factory!

Zimbrick refused to work on a car purchased brand new from them. But they did charge me to diagnose…read moreit. I've never been treated worse by a car company

Outstanding service year after year…read more These guys are on the ball and most of the time very friendly. All are helpful, even the ones who aren't supposed to be. I frequent 3 of the areas stores under this families name. I sometimes see the counter guys at the other locations. While they don't greet me by name, they do acknowledge my being a regular. I truth, although I've been a regular for about 10 years, I don't know I could recollect their names either. But 10:1 they will be spot on when asked to track down a part and have it available often the same day, but usually the next. Or they will call the nearby store and find if it's readily avail NOW, and make sure you are the one who buys it if you make the trip. Auto Zone today failed me in this grievous error and minutes ago I noted their outright miserable customer service performance as I saw appropriate. I bought the filter in question, even though it was a higher price to do so. To make a point. Customer service matters.

At first, I called the shop in order to inquire about some small short fuses for my jeep. After a…read moreshort description of the issue, which was my AC fuse blowing, the representative essentially told me I just need to come in and look for the part. Additionally, they told me that the fuse wouldn't fix it, but if I wanted to come in and spend money I could do that anyways. I also brought in samples of the original fuse as well as fuses that I bought from AutoZone. I noticed that there were different volt ratings on each type of fuse, not just the amps. When I had asked about what potentially could happen with the fuse, and if it would fail sooner if it was not rated for a specific voltage, I was not provided a thorough answer. I don't expect all representatives at auto part stores to have some an electrical engineering background, however, I would expect for someone to explain a little bit more, rather than them just selling the product and telling the customer to "make sure you keep the receipt "