We contacted them to jump my mothers car which they did. They charged us $185 and now refuse to…read moreprovide a receipt for the transaction for insurance purposes. Maurice is extremely unprofessional and was literally yelling at me in the phone, telling me we didn't pay him even though we paid him by card in our driveway.

Maurice and Sons towed my daughter's car on January 18th of this year. They told us it was her…read morebattery and alternator. It took them 10 days to complete this job. We were told the car was ready. We drove 2 hours to get the car to wait 8 hours for us to tell them something else was wrong. They did not test drive the car after the initial repair so was not aware that the turbo was not working. We waited another 2 weeks or so for them to fix this problem. As we were driving home the same issue was happening to the car. We were told to drive it home and it would work itself out. A week later we brought the car to the dealer for $180 for them to tell us it was the turbo. We drove the car back up to Maurice & sons to get a replacement. 5 WEEKS LATER and many text messages back and forth the car is done. We get it home and they damaged the front hood! This has been the worst experience in communication and overall satisfaction. I can't believe this. Don't try calling with complaints because they hang up on you. You must go in-person to get anything done.

Wonderful! He showed up within ten minutes and had me on my way. He was polite and even checked my…read moreoil!

Hands down THEE BEST! Steffon is a wonderful person. He will come to you no matter what time of…read moreday, or night. He went over and beyond to help me. I truly thank him from the bottom of my heart for all he has done for me. God bless you Steffon. And thanks again

Beware, this guy is a scammer!! The repair broke after just three hours. He refused a refund and…read morelaughed about how our tire is now "garbage" after his repair. The owner Marvin Underwood had other lawsuits running against him too.

Hi, hello! So, today I found myself stuck at the bottom of an off ramp in the middle of rush hour…read moretraffic, trying not to burst into tears as 90% of the drivers passing me screamed and swore at me because they were inconvenienced at having to switch lanes. I called M&M, and he showed up in under 10 minutes. Tried to jump my car, tried another trick, and then pulled my car with a chain to a nearby parking lot so I could get a tow. Keep in mind, this is a roadside assistance company, not a towing company. He was incredibly polite and reassuring, and basically the reason why I didn't burst into tears. His help was very much appreciated, and I recommend calling him if you need a jump or some other form of roadside assistance.

Schmidt's Auto Towing gave me excellent service. I accidentally backed my car onto a decorative…read moreisland in a parking lot and got hung up on a large rock, leaving my tires spinning off the ground. A tow truck arrived within 15 minutes. The driver quickly realized a specialized truck was needed, and another one arrived about 15 minutes later with a flatbed. The two drivers worked together with great communication to carefully lift my car off the rock without causing any damage. One driver even lay on the ground to check the underside of my car to make sure it was safe to drive. In the end, my car was fine, and the whole job cost only $163. I was very impressed with their quick response, professionalism, and care.

This is the towing company my insurance company used recently for roadside assistant. I was quoted…read more1.5 to 2hr wait. The driver Alan showed up in about 30 mins. He was extremely fast, safety oriented as we were on a highway, and just overall pleasant to ride back to the repair shop with. He is defined an asset to your company. I appreciated the distraction In the middle of my obviously bad day. Just based on my one interaction with them. I would recommend them.

My son on Feb. 6th 2026 at about 4:30am needed a tow as he ended up on the side of an on ramp (I do…read morenot say a ditch because it was not one). But he was about 10-15 feet from the side of the road. Called AAA and was set up with a tow truck company coming to his rescue (or so I thought). FLT took the response and well from there it was awful. First, took over an hour to get to him. Then once the driver got there he saw my sons ford fiesta (not much bigger than a matchbox car) and told him that he needed to use a "special equipment?" to get him out and that he needed to pay $642.01 before he could assist. I immediately called AAA and had someone on the phone along with my son and AAA received the update directly from my son. They advised at that time they couldn't do anything but that he could submit the bill back to AAA and they would "consider" if they would reimburse him. I needed my son out and safe, so I told him to pay it because we didn't know any better. My son took pictures of where he was and how the driver did not need to do anything special. FLT took advantage of my son and his need for assistance. And had I known better, I would have told him to tell the driver "no thank you" and just called another company to assist. But since we belong to AAA I figured we needed to do what was being instructed. Thank god AAA was on the phone when all this was happening. My son sent all the documentation to them and they refunded him fully! We have learned a big lesson!! I hope to never need this tow company again. Beware, they like to overcharge (probably because they saw a young kid and figured they could get away with it). So happy that AAA agreed!!

Battery replacement. 0 degrees F. Ahead of schedule. Fast, friendly , knew what he was doing all…read moreright.

The service was amazing. My driver Jessie saved the day. He was so nice and helpful when I was in a…read morebad situation. I had a winch and tow completed. Very satisfied with service.

This company was so easy to work with! When my insurance company couldnt give me answers they were…read moreso helpful and patient working with me! Brittney chatted me through everything multiple times and was happy to solve every problem I had! Highly recommend

0towing experience. 100% scammer. Also very very unprofessional. will ruin your ride by…read moreapplying unnecessary tension on your control arms/ suspension With j hooks.be aware. will damage alignments etc.

From the owner: Sunset Towing & Recovery provides 24-hour emergency towing, accident recovery services, roadside…read moreassistance services, and more in Illinois and Wisconsin.

I will never go back to this place for any type of service. They replaced a part that didn't need…read moreto be replaced and left me with the same problem, took my car back for them to tell me the correct needed repair...$1,150.00 total for a $600.00 job. Zero professionalism, what you call him out.

We had our trailer blow out on the highway while traveling, and this establishment let us park our…read moretrailer in their lot until it was fixed. We are grateful. Very thankful for honest people who helped out of towners & pointed us in the right direction.