I went to the shop around 4pm on Saturday, the 8th of Dec 2024. When I was asking the employee to…read morehelp, the guy was keep swing his head and almost refuse to help me. Hope the management can see the security camera. Feel being discriminating at the moment

Had to get my car jumped this morning and the tow driver recommended this Autozone. Came in and…read moreCalvin tested my battery and alternator and installed my battery for free. Super nice and quick. Cannot recommend them enough!

Amazing customer service!! Tony went above and beyond to help me diagnose the problem! They set an…read moreexample for quality and care for the customer. Even though the problem needed to be taken elsewhere to be fully resolved, Tony took the time to provide local recommendations and even educate me on how to do some simple work to myself to save money. Don't hesitate to bring your business to this location!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Bagnell Auto in Stoughton has fantastic customer service! They make the pick up process super easy…read moreand even brought my items to my car. I accidentally purchased the wrong brake pads so my dad had to go back for an exchange and they made the process quick and painless even without having the receipt. I would highly recommend stopping by this lovely business!!

The employee Kyle was really helpful. He helped me find the best battery for my car and he also…read moretested my battery and starter for me. Very friendly and he knows how to make conversatio. He was great, he knew what he was doing and did it pretty fast. Would definitely go back just to see him!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Walked in, gave them the info, walked out 20 mins later with the correct bumper cover and complete…read moregrill parts for 2009 Malibu LTZ. Perfect fit. Ridiculously low price, Good quality. They mixed the paint also and we're very helpful. Highly recommend APO.

Worst experience waited 3+ hours standing for my car pieces. Good price horrible serviceread more

Great Customer Service! Hard to find good work nowadays. I will definitely be coming back.read more

SHITTY CUSTOMER SERVICE! Misleading & salesmanship. Inconsistent & false promises to deliver…read moreproducts. Reluctance to answer basic questions & lack of consideration for customers. I will drive to the Northshore or order directly from the manufacturer before I give this place any more of my money.

I visited the Randolph location on 7/24/23 to purchase a washer pump for my vehicle. The gentleman…read moreordered it online for me and said it would take at least 3 days to come in unless I wanted to pay for express shipping. I needed the part ASAP for an inspection sticker so I had it shipped the next day a $12 fee. When I got home I looked up the part using the receipt and found it to be the wrong part. I went back to AutoZone (I live less than a mile away) and told the manager it was the wrong part. He said you have to wait for it to come in to return it. He said it has to be physically here for returns. I came back the next day after it arrived and asked for the refund. I was refunded the cost of the part but not the shipping. The manager said that was on me because I requested express shipping. I explained that I did not order the wrong part you did, and I asked you less than an hour after to cancel it and you said wait for it to come in. This was not my error it was AutoZone error and I should NOT have to pay for AutoZone error. The cost of the shipping was $12 and I don't care if it was another department or FedEx I did not order the wrong part this is on AutoZone NOT me. VERY POOR CUSTOMER SERVICE !!!

Was in the location for 10 mins both associates was on the phone, which is understandable but no…read moreone greeted me or excused themselves to say I will be with you. I work in retail and if i am helping someone on the phone I excuse myself to make the customers in the store feel welcomed and let them know that it will be a few mins. They could have addressed me but neither the woman or male employee. This is by far the first bad experience in that location. I left and went to autozone, 3 mins away due to this.

This is solely on the property and somewhat customer service.. do not go to this location during or…read moreafter a storm. I went in for wipers as many might do with the rough weather New England brings. I got out of my vehicle (right in front of the store) stepped up on the sidewalk, and down I went. It was a complete sheet of ice. Causing injury to my back, knee, and ankle plus ruining a brand new pair of boots. This could have been A LOT worse if I was an older individual. I was literally in shock when I told the gentleman in the store to see if they would take a report, he rushed to ring me up and couldn't be bothered. Customer service starts with the CUSTOMERS safety. Will not return to this location. (Attached is a photo taken after the gentleman next to me had left)

Run the other direction if you don't want your car to fall apart .. they will sell you the wrong…read morepart and then tell you to figure it out ... no quick fixes or nothing on hand... even for a screwdriver there gonna have to order overnight and charge and super exuberant fee ... def don't use them if you have any type of car you care about and don't even use them if you have a beater then you want to last a bit because it will stop working right when you install there parts, guaranteed. In over 40 something years and multiple states, I have not dealt with such unknowledgeable auto care and then unwillingness to even care... but they will keep you on hold for HOURS for nothing to change and to tell you the same exact thing like they were doing anything to help and not just messing up other people's days... I repeat if I could give less then 1 star I would, this store will be shut down soon with the staff they currently have.

I understand that water usage can be limited in small towns, and I was fine adjusting my…read moreexpectations. However, when you pay for a car wash, you still expect your vehicle to come out clean. I've been to Prestige in Stoughton twice, and both times the wash failed to clean the back of my car, especially the rear window and trunk. The first time I mentioned it, the only solution offered was a quick wipe with a dirty rag--nothing was done for the rest of the car, which was still dirty. When an issue like this happens, there should at least be a courtesy rewash or some effort to make it right. Instead, I paid for a service that didn't deliver. I kept my subscription hoping it was a one-time issue, but after it happened again--and with prices increasing--I decided to cancel. The only reason I'm giving one star is because I have to. Very disappointing experience.

I think they have a good thing going but not being able to contact anyone or have any body call you…read morewhen you have an issue. this isn't right they just set it up and then hope it runs smoothly. I'm not happy beca I had the monthly thing and know I have 3 dents on my brand new truck. I recommend not to use the drive through car wash at all

Jimmy from quick is a great representative of the company. He never fails to deliver and recommends…read morequality products.