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Advance Auto Parts

5.0 (1 review)
Open • 7:30 am - 9:00 pm

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5 years ago

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AutoZone

AutoZone

1.5
(2 reviews)

First I'd like to say most of the associates in that store are fairly nice. They could use a…read morebroader knowledge base but they are very nice. One associate, however, (and I didn't get his name - he's the younger bald white guy) needs a lesson in how to deal with people who happen to have female body parts. I'm being nice. I wanted to use the correct terminology but I don't want the Yelpers who read this to think I'm "crass"... Went in today, asking about gasket sealant for a carburetor float chamber. The lady I spoke with didn't know for sure if it would be sufficient when I asked her, so she went to the man I'm talking about and asked him. He said he wasn't sure it was the best thing to use where gas is concerned (the item I brought to the counter) and immediately assumed it was my husband who was doing the repairs and started talking to him. I asked if he had one that was specifically made to work with gas. He proceeded to tell my husband that he thought they might have one, then went down the aisle we'd just been on, glanced at a few items, and informed us that they must not have it anymore. The ENTIRE TIME he was addressing my husband. Not me. I spoke up. I said, "I'm the one working on it. I just need something that will serve as a gasket until we can ord..." - he cut me off, looked AROUND me at my husband, and started talking about the carburetor. Now. My husband is brilliant. But he doesn't have the same mechanical mind I have, so I am the one who is usually doing the repairs to engines and motors that die in our home. I again tried to redirect him to speak to me. He continues to speak to my husband and more or less ignore me. When he DID speak to me, he spoke to me like I was a three year old child. Reminded me several times that if I got anything into the "bowl" of the float chamber, I'd ruin the motor. Well DUH. Thanks for mansplaining that to me. Wonder how many engines he's rebuilt and if it might enlighten him to know I've done this my entire life (I'm 50 years old). He then began to tell stories about how he has to put more on some engine he's been repairing for the church every year at the beginning of the season and blah, blah, blah. Talking to my HUSBAND. Then he said something that let me know he doesn't know a THING about what he was talking about. He said you put the gasket maker goop I was buying in the channel and put the old gasket in there as well. NO YOU DO NOT. I mean really. I nearly walked out without buying anything. I nearly let my mouth outrun my manners and blasted him. Now, I wish I had. I will NEVER step foot inside that store again. Ever. I have been treated this way by men before. And I have never bought from their places of business again. There are two other auto parts chains I won't use because they have men working there who believe it takes a certain added appendage to be able to understand how anything works. Word of warning to businesses. Treat people equally, regardless of your preconceived notions about them. Doing otherwise will result in a loss or downturn of business.

I went with a friend a few days ago to figure out what was wrong with his car. He did the free…read morediagnostics test, and then had an associate, Ron, check his battery. Ron told my friend that his battery was as good as dead. My friend asked what the price of a new battery would be and purchased a new one. Ron installed the new battery for us and we left. However, we ended up coming back about an hour later because the battery was still shutting off. We asked Ron to check the new battery and see if that was still the issue or if it was the code that came up from the OBD2. His manager, Steve, instantly was saying "well then it's your alternator!". However they didn't check anything other than the battery before selling us a battery. I'm not very knowledgeable on cars myself, but if someone checked my battery and told me it was basically dead then I'd buy a new one. However, now I know I'd have to ask a million other questions. My friend then wanted to return the battery, and Ron told us to speak to his manager. My friend and I walked to that section of the store and my friend politely asks "Excuse me are you busy?" And Steve responded with "Yes I'm at work, what do you want?". My friend explained the situation and Steve was very short and hotheaded with us. He ended up getting his old battery back and all of his money back but anytime my friend asked a question Steve would start to walk away. My friend thought he was shorted by a few dollars and he said that. Steve responded with "no you ain't." And walked away. I've worked a customer service job before and I know this is not how you treat people if you want them to come back. My car has a handful of issues but I'll be looking for other places that can sell me the parts with good customer service representatives. We will not be going back and I would not suggest anyone goes there.

Fallin's RV Center

Fallin's RV Center

3.6
(14 reviews)

A random certified RV Tech came to my RV and quoted me $500 to repair my slides that stopped…read moreworking. I called Fallin's and asked for a mobile RV tech to come give a second opinion. They sent a tech named Kevin. Thank Goodness I called them because he fixed the problem in 10 minutes for more than half the savings of the quote from the prior tech! HIGHLY RECOMMEND the mobile tech Kevin here! Ask for him!!

My camper slides were worked on at Fallin's RV. While they were being worked on, the slides were…read moreleft partially open and uncovered. A large rain event occurred resulting in a lot of water being let in my camper. As a result, I am seeing significant damage to the cabinetry, fixtures, wall coverings, etc. Fallin's RV never told me about the event even up to paying for the repair work. They said they needed to pull the camper out due to the difficulty in maneuvering a camper through their lot. As this took a long time, I went back and saw a technician still working in the camper. I went to the camper door and the technician asked if I had been told about the water event. I said no and saw multiple fans running in my camper and dirt and filth all over the camper floor. It was clear Fallin's RV was trying to hide this from me with the hope I would leave with the camper to discover the water issue later. I talked with the owner (Nick DesJardins) who accepted blame and said he would see what he could do to repair or compensate me for the water damage. I found water damage on May 16th, 2025 at Fallin's RV. Since then, I have tried to contact the owner on his cell phone and business phone. The owner will not return my calls or messages. It is clear that Nick is not going to accept responsibility and be accountable for Fallin's RV's negligence resulting in water damage to my camper. The damage is extensive enough that my insurance company has totaled the camper. Fallin's RV states their labor rate is $105.00. What they do not tell you is that this is a labor rate per technician. So if your repair requires two technicians, they will charge you $210.00 labor rate. See attached invoice from Fallins to show my camper was at their shop from 5/1/2025 to 5/16/2025 and the double technician labor rate charges.

Advance Auto Parts - autopartssupplies - Updated July 2026

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