My car battery died the other evening. I needed a battery and fast. I called this store and…read morealthough it was 8:25 pm and I didn't get there until @8:40 pm (they close at 9 pm), Billy took FANTASTIC care of me. Got the battery installed and off I went. And he was friendly in the process. I gotta say, I've been to this store a few times and I've always been well treated there.

I walked in with two purchases in mind and Sora got me exactly what I needed AND installed my new…read moreheadlight bulbs. Super customer service. I'll go back again, passing by the competition.

The guy working there it was very nice and helped me figure out what fuses to buy for my car. He…read morealso was honest with me that I probably didn't need new windshield wipers, even though I was ready to buy a new pair.

So I bought a battery the other day and run a review about how epic of an experience I had with…read moreAngel and Matt, the GF. After all the work and anxiety, he came down to and not being the battery, but I needed an alternator. But I knew exactly who to call. With one phone call I was like right back to join Matt who treated me again like an actual friend while taking care of business at the same time. They were sorry to hear about the failure of the battery and it being the alternator, but they were going to help to get me back on the road. At price gouging only support. No bad attitude Only positivity. And that's exactly what I need when going to car troubles just like anyone else. This auto parts source stands out against the rest just because of the fact that I don't have to worry about being screwed over because I'm a female and I'm just gonna get the truth, I'm gonna get help that I need, and I'm gonna get all the information and all of my questions. No funny stuff. I actually went to a different advanced auto parts right before this, and they tried to charge me for the same part Almost $100 more. I will leave that location out. I just want to get extra act late because this shows the consistency not just a one time thing, but that Angel and Matt are consistent and their store is running like that all the time whether it be a weekday or a weekend. Thank you guys so much and trust me, I will be back if I have to, lol! I will definitely recommend you to all my friends and family

Not very competent. We took three cars there to be tuned and none of them came out correctly. I…read morewould look elsewhere for your performance needs currently.

scammer of a shop dont even order parts here they take deposite and no reply or any update worste…read morecustomer service

Best kept secret for used auto parts. Clean, well organized, and good prices on used auto parts…read more Bought a motor here was very good shape no issues.

They sold me two tires that were patched up I mean I only paid 15$ a piece for them but it was a…read morewaste of time cuz I had to return them. When I went to return them I had my autistic son with me and my son was being kinda loud, he was crying and the owner looked at me and said can you step outside cuz I can't hear the person I'm talking to on the phone. Totally disrespectful and rude! I will never go back there again!

My husband and I traveled 8 hours from Iowa (16 hours round trip) to purchase a used GMC Sierra…read morewith only 9,000 miles from this dealership. Before making the trip, our salesperson, Reuben, repeatedly assured us the truck was in "immaculate condition." He even sent us a walkaround video and told us there were no dents, dings, or issues. We specifically asked for photos or videos of any flaws, and he told us there were none. We completed nearly all of the paperwork ahead of time, brought a cashier's check as requested, and even agreed to finance through the dealership instead of our own bank after they encouraged us to do so. When we arrived, before we had even seen or test-driven the truck, Reuben immediately tried to rush us into signing the financing paperwork. We insisted on inspecting the truck first, and he became visibly upset and walked away. Within minutes of looking over the truck, we found numerous issues that had never been disclosed: * Rock chips all around the exterior that had not been touched up. * Glue dripping from the sunglasses holder onto the center console. * Glue stains on the center console and the sunglasses compartment. * Glue on the headliner that appeared permanent and would require replacement. * Reuben had previously told us the sunglasses holder had been replaced, not repaired with glue. * The interior had clearly not been detailed and was very dirty. * A chunk missing from the passenger door panel. * Most concerning, there was nesting material from an animal under the hood. We understand that used vehicles are not perfect, and we were not expecting a brand-new truck. However, we do expect honesty and accurate representation, especially after asking multiple times about the truck's condition before driving across multiple states. The General Sales Manager, Gabe, listened to our concerns and attempted to remove the glue from the headliner himself. Unfortunately, it would not come out. He offered an additional $500 off the truck, but we felt the damage warranted replacing the headliner and sunglasses console, which the dealership declined to do. Throughout the entire situation, Reuben disappeared and made no effort to help resolve the issues or apologize for the inaccurate information we had been given. Instead of addressing the problems with the truck we came to purchase, we were encouraged to buy a brand-new Sierra that was well outside our budget. This trip cost us far more than just our time. We drove 16 hours round trip, paid for gas, food, a hotel, and a babysitter for our children, only to find a vehicle that was nothing like it had been represented. Honesty and transparency go a long way. Had the dealership been upfront about the truck's condition, we could have made an informed decision before spending the time and money to travel from Iowa. Instead, we left disappointed and feeling that our time and trust were not valued. I hope this review encourages the dealership to be more transparent with future customers, especially those traveling long distances based on the representations made by their sales staff.

I purchased a 2020 GMC Sierra SLT in NOV2020 and have serviced my vehicle there since…read more Danny F. & Rashad made it the absolute easiest deal Ive ever made in my entire life. I continue to ponder on buying a Yukon such as the one pictured in my review but the dealership no longer offers the lifetime warranty which was a huge decision in my original purchase. Now luckily my truck has been beyond reliable but if they were to bring back the lifetime warranty I'd be driving away in a Yukon. Now regarding service Tommy is always awesome to work with and I have complete confidence in his recommendations regarding service. I'd also like to shout out Carl the service manager I think because he has always made it a point to acknowledge me a ls a customer! I've bought cars from other Joseph dealerships (Toyota) and have made the decision that I will always give Joseph GMC the opportunity as they are knowledgeable, honest, and truly work to earn your business. Hats off to Richard Joseph bc he's running a wonderful store but more importantly has a great team working there!

Just got back from Miamitown Napa store. GREAT service!!!…read morePrice for a top grade van battery was lower than other auto parts stores I checked and they installed it right away and did a great job! PLUS, he figured out why my heater fan wasn't working on high and fixed that! I checked the part price when I got back and they were 15% lower for that too than other stores. Check these guys out first, they are pro,s and honest, not looking to rake you.

The staff is so helpful and efficient! I went in to get a new battery for my car and they were very…read morehelpful and friendly. They even looked at the oil filter I had built elsewhere and could tell me if it was the correct one!