sold my 60 year old mother a jeep with a transmission issue. the dealership told her the noise wasn't anything to worry about. they even told her the non-working radio was a simple reset but then didn't reset it and fast talked her out of the dealership without resolving the issue. told her over and over that it wasnt and she trusted them. i will be contacting the attorney general to report this. read more

Car broke down 2 days after I bought it. Took them 2 weeks to come get it for repair. Had it 6 months and put $6000 in the car because of the crappie repair they did with substandard parts. Caused problems with the entire car electrical system read more

Alex sold me a 2016 Honda Fit with 38,000 miles on it that, just more than a month after buying, I've been told is in need of a $2,000 repair (a new fuel injector set and several issues accompanying that). I have written proof that this was a known issue with the car well before Alex sold it to me, and I believe he lied to me about the "excellent" condition of the car, including his promises that it had been thoroughly inspected by a mechanic. After finding out about the fuel injector, I did a great deal of digging and called the dealership that sold Alex the car through auction. I was told that the previous owner was told about the faulty fuel injector, didn't want to pay the $2,000-plus to fix it, so sold the car back to the dealership and then the dealership, obviously, to Alex. Given this paper trail, it is nearly impossible to imagine that Alex did not discover this flaw given that he did a "thorough and full mechanical inspection" and the car would have come to him with the issue. I also have written proof that the car was in a wreck, which Alex did not disclose when I asked him point-blank. I have had two mechanics identify the remnants of a wreck, and I can't imagine if Alex did his due diligence as a salesman he would have missed this evidence as well. I deeply regret purchasing from him and placing my trust in his word and the dealership's positive reviews. NOTE: I did have a mechanic inspected the car for me before purchase, who, of the three mechanics I've consulted since, was the only one who didn't ID either issue. I won't be using him again, although his lack of expertise is not connected to Alex's deception. read more

I just bought my 3rd car from Alex at A+ Auto Sales. I simply stopped in to say hello while we were in the area and left with a fantastic car that I am absolutely in love with. I bought a 2018 Cadillac XT5 Luxury off of his lot and I couldn't be happier. Thanks for a smooth transaction, great financing and no-pressure sales approach, Alex & Corrina! I hope it's a LONG time before I need to buy another car, but we'll head your way when we're ready! read more

My boyfriend's family has bought their last eight cars from Alex at A+ Auto Sales, so when it was time for a new car I thought I'd check them out. Boy, was I happy I did! Alex was extremely friendly, personable, and honest. He showed me exactly what he paid for the car and how much he would make from the deal. His willingness to be upfront and honest made me feel at complete ease purchasing my first SUV. I'll definitely be back when it's time for another car! read more

A Plus Auto Sales - Used Car Dealers Near Me - West Chester, Ohio

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Let's face it, the peace of mind you have knowing you can get from point A to point B safety (especially if you are hauling children) is priceless. That said, I've been taken advantage of several times by bigger, name brand dealerships with the naive thought that they also cared about getting me to point A to point B in a safe, reliable, reasonably priced vehicle. I've been lied to, ripped off and all around discouraged with the tactics of these bigger dealerships (Honda of Marysville Oh and Dennis Hyundai of Dublin Oh) Naturally, when it came time to purchase yet another vehicle my guard was up. I spent a couple weeks searching for the right car but more importantly the right dealership! I drove and hour and a half to do business with A+. When I was there I was able to breathe a sigh of relief! Finally real people who actually cared about finding me a good deal. I get it, they've need to make some money too but I could tell that wasn't their ONLY motive. They didn't try and slip extra charges in while distracting me with small talk when it came time to sign papers (which has happened to me.) They didn't pressure me or make me feel like I was being taken advantage of. You can buy a car ANYWHERE (17 + millions cars are bought and sold every year) so it's not really about the car, it's who's selling it to you and what their intentions are as a whole. I recommend A+ to anyone who is looking to buy piece of mind along with a vehicle. read more

Seemed like nice people initially but lied about the car. It had been in two accidents and my mechanic said it was obvious. They had done little 'fixes' themselves- all of which my mechanic had to fix. The car has broken down once a month since I bought it and cost me thousands. My brother also bought a car from them and he spent so much on repairs that he just sold it. I really liked them when I met them so I'm extremely disappointed. My front bumper is literally falling off as the latest 'this month' repair. The engine exploded last month and cost me $1,500. I just bought the car a few months ago. read more

A 160 mile trip to see a vehicle they listed was a waste of time. The vehicle was in excellent condition and the price reasonable but here is the rub, trade-In vehicles are valued as auto-auction prices. In other words, about 1/3 of the value of a KBB trade-in value. Before leaving, their offer increased to 55% of KBB value, way too low. The salesman was nice and not high pressure. If you buy from this lot, deal in a "straight-cash" transaction with no trade-in. That might work out well. One last thing, never buy gap insurance from a dealer, new or used. Your insurance company can do the same thing for a fraction of the cost. Because the business model uses auction pricing values, it failed me. The quality of the vehicle I inspected was exceptional, so the A and F grades blend into a "C", or 3 stars. read more

After searching the internet for months, I finally came across the Toyota 4runner I was looking for. A+ Auto sales for me was located over 1000 miles away however. After looking at customers reviews on any site I could find, Yelp, Google, Facebook, etc., I found them to be a quality company I wanted to do business with. I applied for financing and was approved. Rob contacted me about my approval and then helped walk me through the process to get comfortable with the vehicle. My only concern was not being able to fly into Ohio to see the vehicle myself. Rob went the extra steps to point out the few scratches it did have, provide me with an updated mechanical report, Carfax and then do a complete 360* video to show me in detail the vehicle itself. I found Rob to be a great guy and someone I know I could always be friends with. I became very comfortable with my decision to buy from them after receiving all this support. I than had the car picked up and delivered to my front door in Colorado. Once the vehicle arrived, it was completely dirty from transportation. I signed off not knowing if what Rob had told me was correct to what the transportation company had received. This would be my first test drive. I took it to my local car wash and once washed, I was able to inspect it in detail. At this point, I was very impressed. I seen the few scratches Rob pointed out and was perfect as he described. My only complaint is that the inside wasn't as detailed as I hoped to expect. I'm kinda OCD. Not at all my main concern as the vehicle itself was outstanding. Overall, I can say with confidence, this company is by far one of the best companies I have ever worked with. Period! Their name does say it all. Thanks for making my buying experience the best one I have ever had. And Im saying this having bought a 20k 4runner from over 1000 miles away Keep up the good work! You guys rock!! read more

Wow!!! Another great car buying experience. I've purchased multiple vehicles from Alex and have never had a bad experience. His prices are fair, he's very low pressure and he has a great selection of cars to choose from. He has always found great finance rates and I've used the warranties he sells and they real are worth it. I'll continue to buy cars from Alex and always refer my friends and family to him. He truly is A+. read more

Don't be fooled an trust these guys! Nice guys to your face, but were dishonest with me and did NOT honor their commitment! I had a commitment to purchase a car from Rob over the phone upon my return to town a couple days later. A day or so before my scheduled pick up date I emailed Rob to confirm all was good and the car would be clean and ready to go. Rob returned a note saying they sold my committed car at auction for $1700 more than my purchase price and the car wasn't available. Are you kidding me!! How does this happen and why in the heck would you tell me this!! When I asked them to find me a comparable replacement they told me, there are none out there, they are selling like crazy at that price...sorry. read more

I would give them a B. Reasonably good price for a lower mileage relatively clean car. We are happy with it. My suggestion if you go here is to check every thoroughly - even things you don't think you need to check (buyer beware. Again, we are happy with the car and with the price can afford to put a little money into it for things that weren't perfect. Things that weren't perfect: Three different types of tires (2 new, 1 likely original, 1 random that wasn't the right speed rating), only 1 key FOB, no manual, spare tire beat up and wet pad underneath spare) read more

We had a great experience buying a new family car. The team was courteous, flexible, and efficient. Would definitely recommend!

They have a great inventory online, it's a family owned business, they had a ton of experience in the business. I appreciated the no nonsense, no haggle, approach. We knew what we wanted, they had it, and they took care of us. They offer great financing if you need it, but we had our own. We love the car, it was and is in great shape. Check these guys out when car shopping! read more

I had a great buying experience at A+ Auto Sales. Found a car here online through Autotrader, scheduled a trip to see the car. Took a teat drive, and found everything in great order and bought the car. Alex did not pressure us, helped with financing, and best of all we got a fantastic deal, much less than retail price. I would highly recommend A+ Auto Sales to anyone. read more

No hassle, no pressure, no games. Looked at the same used car several places, Rob and Alex at A+ Auto Sales gave us a better car for a better deal. We even took it to our own mechanic! I would highly recommend this dealership, and we will definitely be returning customers. If you're tired of the slicksters, give these gentlemen a try. read more

3.5 stars overall. Day one was a 5 star. Very personable and professional. Day 2 3.5 stars seemed to care a wee bit less about shaking hands. Day 3 a 2.5 star. Couldnt be bothered to shake my hand after sale and also broke the solder contacts on keyfob (likely during battery change. Worked day before just fine), leaving me with the bill to get it fixed or replaced. Im guessing too stoned for the third day of business. Dont deny it, Alex. I was very excited to find this place and meet these people. For 2 days I got the impression they had beed robbed or screwed over because they kept telling me to "bring paperwork from bank" like I wasn't going to. Never been treated this way before. Was odd. Anyway, found a decent price on a car that was driven REAL HARD. Alex took care of some repairs. Still a good deal even after I take care of the engine light, transmission flush and brake fluid. I recommend this lot over a dealership. BTW, I read a poor review about a verbal committment to buy a car and car was sold to someone else. I have issue with this BECAUSE Alex was VERY CLEAR he wont hold cars for people. Cause him to potentially lose a sale. At the very least Rob may have forgotten to mention this to unhappy customer. If it DID happen, the issue was corrected for future customers. read more