I needed to stop by a NAPA Auto Parts after work, so I appreciated that they were open until…read more7:00pm! The other NAPAs in the area were closed by the time I was off. The guy I worked with was very polite and helpful. My only issue was that there was no concern for public health during the current coronavirus pandemic. None of the employees were wearing masks. There was no signage regarding protocols. No sanitizer was available. So, would most likely be a great place to shop, just not during a pandemic!

Great USA products. Exceptional value. Personable staff. Very knowledgeable about inventory and…read morebetter still the ability to give you good value optiions

I should have listened to the reviews, but against my better judgement, I purchased a transmission…read morefor my work car from these guys, because it was cheap. Horrible mistake, because I learned quickly why they were so cheap. The transmission I bought had a piece broken off of it that I noticed when swapping out the brackets, hoses, and other parts necessary for a typical JDM swap. The piece that was broken off was the protrusion that holds the pressure switch, so it's not something that can be fixed because the ATF under pressure would break the piece again and blow out transmission fluid immediately. This was a clearly BROKEN transmission. I called them, and would have gladly just taken a replacement transmission for the transmission that I had not even put into the car yet. Any legitimate business would gladly offer an exchange of the same part for a broken part they unknowingly sold. But not this business.... They insisted I open my transmission case, take the back part of the case off, and swap it onto the broken transmission. Keep in mind that the transmission case holds gears, rods, and seals in place and I'd often shimmed. This is NOT a part that should have to be swapped with any JDM trans swap. This was a BROKEN CASE. I swapped the back part of the case just because I didn't want to cause conflict and didn't have time to argue with them. When i finished the swap, I drove the car easy, let it warm up, and filled it to the correct level of Honda ATF. But it was junk. It would not shift into overdrive and it lurched and jerked into the other gears. I did not want to drive it, because I probably wouldn't make it home. I called them and told them and they STILL only offered a replacement if I took it to a shop and had complete diagnostics ran on it. This is nothing more than a stall and discouragement tactic for a crooked company. Who is going to pay $500 and risk having a breakdown driving to a mechanic to be able to get a replacement $350 transmission for a transmission that is obviously defective? No one. And they know that. Anyway, I am filing a lawsuit against them and I STRONGLY discourage anyone from buying from this company. Use a reputable eBay JDM supplier and have peace of mind. These guys sell junk and have terrible customer service. Just look at the other reviews.

jdm midwest is a very bad place to try to do business with. i filled out their paperwork online. i…read morecalled this place and told them i was coming to pay cash for the engine. i was on my way up to buy the engine and while i was on my way up to pick up the engine jdm called the shop and told the owner of the shop they just sold the motor. i would never do business with this group of idiots! warning stay away from this business!!!!

I went to this AutoZone twice in two days. I'd been here before that. I guess AutoZone and places…read morelike that are places people have to go to from time to time and don't think much of it. I'm generally pretty unhappy with picking up car things. This time I knew exactly what random bit I needed. I think I surprised the fellow who helped me. Frankly, I was rather impressed with myself, too. But, really, the people who work here are just ridiculously nice. Everyone asked if I needed help, if I was taken care of. And it wasn't just me. They were like that with everyone. They worked as such a cohesive team, it was amazing. I will not name names or places, but later in the week I ended up at a car place similar to this with a friend and was struck by how different the lack of service and dynamic was. These people were just on their game and willing to help in any way possible. I highly recommend this location. I didn't feel like a burden and it was genuinely pleasant. I won't feel as unhappy about going to the car store now that I know this place exists.

Stopped in to pickup some exterior bulbs for my car. Walked right in and they are located in the…read morefirst aisle. Quickly found the part number I needed in the book attached to the shelf. Had a quick question for a staff member. Walked to the front of the store and waiting at the register for a couple minutes before I was acknowledged. Three stars for less than prompt customer service without there being a line. I did get the part I needed.

Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.

The worst experience I have ever had!!! Very disrespectfu! poor customer service poor communication…read moreand no accountability

Not very competent. We took three cars there to be tuned and none of them came out correctly. I…read morewould look elsewhere for your performance needs currently.

scammer of a shop dont even order parts here they take deposite and no reply or any update worste…read morecustomer service

Called for bearings for on a Friday and spinal hub adapters they had it all in stock and shipped…read morethat day had all parts by Tuesday, they were able to assess what all I needed based just on a picture I text and sent exactly what I needed. Awesome people with great response....

From the owner: Drew's Off Road is a full-service off-road and truck accessory shop located in Hamilton Ohio. We…read morespecialize in air-cooled VW service, repair and engine building. Come by today and check out our show room stocked to ceiling with truck accessories and air-cooled VW parts!

Unprofessional and horrible on communication. Don't use this company unless you want to be ran…read morearound with false promises of raises and compensation.

From the owner: Whether your cooling system in your semi-truck needs to be replaced or your earthmoving equipment…read moreisn't working properly, contact Cincinnati Radiator, Inc. for custom solutions for your equipment. For nearly 30 years, this dedicated team has provided high-quality services and parts to the Fairfield, OH, community. This auto shop is a member of The International Heat Transfer Association, giving them the knowledge and skill to tend to your investments. They can re-manufacture and design new radiators for obsolete systems, saving you the hassle of purchasing a new vehicle. This team specializes in trucks, agricultural equipment, and power generation vehicles.

Wasn't really in the market for a new bike buuuuut saw the shop posted a GSX-8R with only 118…read moremiles!?!? I had to see it in person. Met John at the shop and he put a deal together for me. He wasn't all, pushy or sneaky salesmen vibe. He's down to earth snd you can just talk shop. If you're interested, cool... he'll make an offer for ya. Long story long, I didn't plan on buying a bike that day, but was in and out, key in hand within an hr. He even offered a discount because I'm retired Air Force, so veteran friendly small business is always a plus to me. Bike looks amazing and I plan on bringing my other bike over for some new tires.

Took my 2008 Triumph Sprint ST into John for a new Trident exhaust upgrade/ led headlight upgrade/…read moreand a tune up, this was a very technical job since a ECU software upgrade was a important part of it, John dug right into it and gave me back a awesome running bike with all the upgrades I asked for, the bike runs so well now, like a new/ different bike, and John won't break your bank doing it, much more reasonable than any Triumph dealership, he's got a nice shop and you can trust his skills for your bike he loves them just as much as you do..

manager is a jerk and will do everything in his power to deny a returns even if you bought the item…read morea day before and didn't use it

Was refused service due to the shirt I was wearing. Will not go back or recommend every again.read more

These folks get customer service. The professionalism and workmanship is second to none…read more It is very easy to make appointments and track the status of your vehicle via their website/mobile app. While pricey, you expert mechanics that will treat your Toyota as if it is their own while in their shop. There are luxurious leather seats with Keurig coffee varieties as you wait, but I highly recommend using their free shutle service. The driver, Leo, is a real card that tells fantastic stories as he carefully threads through traffic, keeping you entertained until getting you to your destination safely and quickly.

I went there today for an oil change. I had called earlier in the week to schedule it at 9:00…read more When I got there, it took a while for someone to help me in the service department. Then when Abby checked me in she told me that it would be a 90 minute wait. I was a little surprised and told her that I had a 9:00 appoitment. She said that she knew but it would still be 90 minutes since they don't have an express lane like other dealers. I told her again that I was not looking for an express lane, that I had made an appoitment. She continued to insist it would be 90 minutes. I decided to wait because I had a coupon for almost 1/2 off of an oil change. At 9:45 they send me a video of my car on the lift. It still had the old filter on it so I am willing to bet my car with a 9:00 appointment sat there until 9:45 until they started working on it. My car was done at 9:10 which seemed like a reasonable amount of time for a car to get an oil change and inspection done. This again reaffirmed in my mind that my car sat 45 minutes before being worked on. Don't be fooled into thinking that having an appointment means that they are going to work on your car at that time. Don't be fooled into thinking that 4 or 5 service advisors standing at their desks doing nothing means one of them is going to call you over to work with you. I don't think I will be taking my car back there.