I'm always impressed with Discount Tire wherever we are. I was traveling but in town for a week and needed a little minor work so I decided to drop in and get it done. I did make an appointment on their website tool so I was expected. The staff was fast, and attentive and made sure I knew what they did and why. But they made an error. As I started to drive off I could hear a clicking sound that got faster as I sped up like having a playing card on your bike spokes as a kid. And I knew exactly what it was, the tire balance weights were hitting the brake rotors. There was no way to hear it at 2-3 MPH when pulling in and out of a bay. I had not left the shopping center they are in, drove down to the next entrance, and started pulling back in. The young man who helped me ran out the door to see what was wrong and immediately heard the sound. He was quick to apologize and pulled me into an open bay. The manager came out to see what the fuss was and then he came and apologized to me as well. It was a minor fix, they missed that they (another Discount Tire location) had upgraded tires and wheels that were not the stock sizes and put on the stock weights for the original tires. They quickly pulled the tires, reinstalled the correct weights rebalanced the tires, and got me out fast. Other places would have pretended they didn't screw up or try to shift blame. They did not, they owned it, fixed it fast, and were humble and professional about getting me back on the road. read more

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Jake is not a very friendly person. I've used discount tire before and liked them but I will avoid this location like the plague due to him. Hire more friendly people to represent the store. read more

The service provided by Discount Tire went above and beyond my expectations. I worked directly with Mike, who understood my needs and explained my options. He reassured me I would be taken care of to be safe on my road trip. As a last minute appointment, I was impressed that Mike was able to get me new tires in the shop within hours, as well as installed within the hour of them being delivered. The entire team, as busy as they were, were courteous and made time for each customer. Going forward, I would not consider going anywhere else but Discount Tire! read more

I normally do not review my tire shop, but this was a very good experience. So yesterday I was at a friends Land Rover shop in KY, he had an extra set of brand new tires and I bought them at cost. As I was driving home I was calling around to get prices to have them installed as I had two tires with leaks and I was very sick of having to air them up every time I wanted to go somewhere. I called several places and most quoted me similar costs but when I asked about valve stems I was told that was extra. Here I asked and was told the price included everything except tire disposal, which I added. I asked how long to get it done and was told if I were standing in front of him 1.5 hours. I said I am 10 minutes away. I arrived and paid. The. Went next door for lunch. An hour and 40 minutes later I was driving away. No hassle nothing. While I was there someone came to pick up a tire they had repaired and was told no cost. I am sure they bought the tires here, but still very impressive and the service writers were very nice. I will come here if I need to get tires in the future. read more

Discount Tire - Counter area - Tires Near Me - West Chester, Ohio

I've visited Discount Tire multiple times and have also recommended it to my friends and family. Each experience has been fantastic. This time, I had the pleasure of working with Zach Miller, who was incredibly helpful. Zach and his team were highly engaged and attentive to my needs. They consistently delivered on their promises and went above and beyond to ensure I received the best possible service. Zach also identified some potential upsell items that I'll consider, but he never overstepped his bounds. I'll never go to a competing company again because I've found a hidden gem. Thank you, Zach and Team! read more

Very impressed with the Discount Tire team. Took my 23 Volvo by for a slow leaking tire. They took me in as a walk-in and got me quickly turned around 45 minutes ahead of schedule and NO CHARGE. I drive a lot of highway miles and will definitely be back soon for "new shoes". THANKS GUYS read more

These guys are great. Third time I had work done there including buying tires. Was just there for a leaky tire. They found a nail, and fixed the hole no charge! And fast too. And did I mention they have great feedback on Yelp? Yelp is always spot on! Anyway, good place to go for tires or tire repairs. read more

My Go to Stop for tire installations without any issues what so ever. I have used these guys (6) times to mount, balance & install tires I brought with me. They check to be sure the date codes are up to date and the rest is easy. I will not go anywhere else due to the excellent service I have received each and every encounter without delay or confusion. Give them a try, they will be your go to shop as well. read more

There is no other place I would go for tires !! They are incredible and customer service is amazing. I have purchased several sets of tires and they always come in with the lowest cost. I have had 2 separate times that I have had a nail in a tire and they fix it immediately with no charge !! I go to the store in West Chester Ohio !! Steve took care of me last time !! This is the place to go !! read more

This place! Where do I start...they're AMAZING!!! I was in and out in 15 minutes with all 4 tires changed and out the door with even MORE!! They do price matching and worked in a better deal than even TIre Disappointment...i mean Tire Discounters could!!! Tim at the front desk went above and beyond for me today as well as the three people in the back (sorry i didnt catch your names). Thanks again guys and gals!! I'll be referring all friends and family your way! Keep up the good work! read more

Discount Tire - Car getting worked on! - Tires Near Me - West Chester, Ohio

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Called after Walmart screwed us over by giving us a set time and not being able to replace a tire that busted while out of town and needing to get home. Jordan at Discount tire told me it would be an hour and half which is way better then Walmarts 3 hours. It was pulled inside with within 30 minutes and I was out of there in less then an hour. For me I would call that a win. read more

I can't say enough about Tim and the other personnel at Discount Tire. Originally, I priced tires at Tire Discounter and was not pleased with the customer service. Neither was I please with the price I was a quoted. A week later, I went to Discount Tire and spoke with Tim. He made me feel like my business was valued. Tire Discounters made me feel as if my business was not important to them. I even saved $120.00 over the price that their competitor had quoted me. I was pleased how quickly they got the tires ordered and then installed. Discount Tires has a customer for life and I'll happily recommend them to all my friends. read more

I had a flat tire on the road and AAA towed me to a competitor (initials T D). As I knew I had a warranty with this store and company, I asked TD to put my flat tire back in my trunk. I then took my car back to the Discount Tire store in Liberty Township OH a few days later. They showed me where the other store had put the wrong tire on my car, and Discount Tire replaced it with the correct tire at no charge--because I have a warranty and they are honest. And oh yeah, the dishonest competitor did not put my tire back in my car as they claimed they did--they just threw in a random used tire, not even the same size. If you want a tire dealer you can trust, use Discount Tire, not "TD". read more

if I could give a zero I would!! after calling to confirm that my rims were there and was told yes we made the 30 minute drive there to find out they did not have them. No compensation on the travel or anything. I will definitely not order from discount tires ever!!!! read more

want to pay for something that's not broken? Come here! I bet your struts need replaced! I gave them a second chance, last year they did an alignment but didn't call so see if I wanted to replace tires that were old. Just aligned it, waited for me to show up, then asked if I could wait 2 hours for new tires. Went again About 18 months later. Same car that they aligned suddenly needs struts, same for my neighbor when he went there. weird! Both of us went to separate mechanics after leaving tire discounters and neither of us needed new struts. I'm never going there again. read more

The staff in this store is terrific. They are honest, move very quickly to service your car and take care of you as well. I don't know about you, but when I go to a place where the staff is slow moving, it makes me feel like my time is not valued. These men and women hussle. That's appreciated. And to top that all off, I was in an out in less time than they had quoted. All good. read more

Absolutely awesome team. Got me in and out fast. And flat tire repair was free. They sell used tires as well. Chris is the manager. Andy is the type sales person. I had been to car x and Midas and they werent able to help. I'm so grateful for their service read more

My experience today reminded me why I only purchase tires here when I need them. There was a slight hiccup with my order, but Drew made sure to get me taken care of so that I didn't have to make an extra trip back. Not to mention the fact that they got me in & out in an hour! Drew & the entire team there are amazing! Keep it up guys! read more

What is not to like about this place? Fast and friendly service and flat tire repairs are free. You have won my loyalty, trust and unlimited recommendations until the end of time. To Drew, Scott and the entire team...outstanding customer service at a time in our world when it's hard to find! You made my day. read more

Always come to Discount Tire because they patch for free. This time I needed to replace a pair from 2010. Came in without an appointment and no wait. Price was reasonable. Employees polite. read more

While traveling in the area from out of town, I noticed a screw had punctured one of my tires, which was causing it to lose air. I stopped in this store because it happened to be close by and I had already tried a different tire center that told me my only option was to purchase 4 new tires. Discount Tire repaired my tire and didn't try to sell me anything I didn't need. They were very professional, kind, and fast. What a relief it was to find someplace I could trust. I highly recommend. read more

I have had to visit three different times. The first time they removed a nail and patched the hole. The second time they patched a different tire. The third time I had to buy a tire, the tire was beyond repair. The business is knowledgeable and friendly. Fair pricing and we didn't spend our whole day there. read more

Went to have my suspension assessed and breaks fixed. Over 3 hours later, I left with an overpriced oil change and some kind of belt replacement package running on special that week. I was stupid. They were crafty. No trust. Will avoid in the future. read more

West Chester store on Tylersville Rd. The staff was courteous, professional. Price was reasonable. Service was very fast. They told me 45min, but they got it done in 20min. The staff accepted my request to remove add-ons from the service without giving me sales pressure. I REALLY appreciated that, and will be coming back again to have my other car tires replaced. I am also recommending this company to my friends and family. read more

I came in because I hit a curb, popped my tire & bent my rim. I did not have a lot of money to spend. They were able to keep the repair in budget and threw in a few extras. Bottom line: Incredible customer service & they really care about the customer. read more

My mom had changed tires at another place when we found out that she had a leak. When we came to this place the staff were short a 3 members, but they checked the tires and immediately got to working on it. They were also friendly ( a HUGE plus!) There was just a leak and they patched it up with no charge. 10/10 highly recommend! read more

These guys are great. I have never had top notch service like this from tire discounters. They are friendly, fast and efficient. If there's a rebate most of the paperwork was filled out all you have to do is send it in. I went in for a rotation after I bought the tires and the beauty cover broke. They stated they didn't know if we did it or not, however they were gonna replace it anyway. I got a different set of tires than I wanted, but they made an offer I couldn't refuse. read more

Courteous and fast! Ordered tires the day before. Called to confirm 9:00 am appointment. Was out the door and on the road after mounting and road force balancing in 40 min!!!! Awesome experience!!! read more

Stopped by here to get a tire repaired that had a screw in it. Got me right in with no delays. Patched and plugged the tire. All at no charge! These guys are great! Thanks to Chris O'reilly, Manager, Mike and the technician that fixed my tire. read more

High pressure sales. Want's you to change your tire at 6 years old. Avoid this place!

I'm a super satisfied customer with the excellent service at this location. In fact, I was so satisfied with Mike's customer service that I came back with our other car the next day, even though we're from out of town. I felt that he cared about me and my family's safety on the road and made sincere recommendations based on his wealth of experience working with tires and wheels at a top of the line company. Mike also made me feel welcome by offering me cold water and hot coffee while waiting for my new tires to be put on in the spacious air conditioned waiting area where I could look at the work being done on our cars. However, I must say that these guys work fast! Within no time I was in and out. Dakota made sure I was completely satisfied and told me everything I needed to know about my new tires. Chris, the manager, was sure to point out that my rear axel had an issue they unfortunately couldn't fix. Whenever I'm in town I'll be back here for all my tire and wheel needs. This Discount Tire Co location has my highest recommendation for their professionalism, unbeatable prices, the value of their products, and their remarkable customer service. read more