Went in for a price quote on 4 Goodyear tires. When Ken gave me a price of $160 less than another…read morelocal shop I just about fainted. I told him "You really made my day!" He got me right in without an appointment and I watched tv and read on my Kindle using their free Wi-Fi. The "cherry on top of the sundae" was that he had me completed in 35 or 40 minutes. Unheard of! It always takes an hour and a quarter to an hour and a half to mount and balance 4 tires. Ken had put two techs on the job even though they were moderately busy at the time. I am spreading the word about L.J. Allen/Henise. What an awesome experience. Thank you Ken and company!

I've been using Henise tire service for years, prices are always good the service is excellent and…read morehave never had them fix something that wasn't broken. I don't go anywhere else for tires and they do excellent front end work.

I stopped by the Baltimore Street store on a Tuesday afternoon and asked about getting a set of…read moreMichelin tires for my Mini Cooper. They don't ordinarily stock Michelins and they'd already had a delivery that day, but they said they could get them on the Thursday truck. We set an appointment for 8 am Friday morning and by 9:10 I was back on the road. I wanted to keep the tires that were on the car so they bagged them up and set them aside so I could pick them up later. All the staff were very pleasant and knowledgeable - I even got a tutorial on how aligning the suspension on Mini isn't quite the same as other cars. All told, I got four tires and realignment for a competitive price. Highly recommend.

I had a tire go flat. I had an appointment at another tire store. Two hours after my appointment I…read moregot my key and left. Mavis tested me right. The fixed the tire and told me I didn't need new tires.

I have used them for years Fast friendly great prices They…read moreoffer many services and have always treated me fairly

On my way to work this morning my car started driving strange. From previous times, I knew there…read morewas something in my tire. I stopped as they were opening to ask for assistance. Tom took my car back, and fixed my tire very quickly. I was in and out in less than 10 minutes. Thank you for being so efficient, and having me safely back on the road for work.

Went here for bumper repair. Price was better than another shop. It was ready in 4 days. Paint…read morematch is perfect.

WORST CUSTOMER SERVICE EVER- you know how when you go to management classes, you always are asked…read moreto tell a time you received poor customer service? Well, this will probably be my go to story forever. When I stopped by to sign the paperwork to authorize west york collision to do the work on my vehicle after it was involved in the accident, I was told it should be ready to pick up in three weeks. Over two months later when I arrived to pick up my car, the manager- Brad Pritz came out to the entryway and asked me if I had brought my license plate with me. (also. when they called to tell me my car was ready to be picked up, they did not tell me my license plate was missing and I took off work early to pick up my car) I asked him why he was under the impression that I had the license plate and he told me when my car arrived, it did not have a license plate. I pointed out my car had been towed directly there from the place it broke down so it did, indeed, have a license plate on when it arrived. He told me I was wrong (btw, I was not wrong- the car was towed directly to their shop from the streets) and he didn't like my attitude and he was trying to help. I was walking out of the building to call my insurance company and tell them my license plate was lost . As I was walking out, he asked me if I wanted him to write my license plate number on a piece of paper. I stopped in the doorway to answer him and he told me to close the door. Now, it might be childish but I do like when people use their manners. Close the door, please. I continued to walk out at that point because he was horrible and I'll admit, after two months of going back and forth and back and forth with the insurance company and the rental car company (who I adored btw- I highly recommend Enterprise on S. Queen St) and the "service partner" (aka Toyota of York), I was frustrated and exhausted and needed to walk away to calm myself down. He followed me out and asked if I wanted his help or not (by writing my license plate number on a piece of paper NOT trying to help me find my missing license plate)... I called my insurance company trying to find out what I could do at that point. I went back in and he once again told me I had an attitude from the time I walked in and then proceeded to tell me if I was in customer service I must be terrible at my job because I had a bad attitude. He blamed me, toyota of york, the salvage yard. Everyone but them- he refused to take any responsibility for anything- not the delay in getting my car back (after all, he had to get the parts), not the missing license plate (he told me in 30 years he's never lost a plate), none of it was his fault. At this point he said "just pay your deductible and shoo"... also. I tried to pay my deductible and the computer Christa was at wasn't set up to accept tap... Now, once he told me to "Shoo" I told him to F off. My bad for losing my cool but this man is a legend at gaslighting and had pushed all of my buttons. Apparently "Mr. I believe in Truth, Justice and the American way" (per his profile on their website) doesn't approve of ladies using "bad" words and said "nice mouth." At that point, he had me so upset I was shaking and could barely sign my name. Mr. Pritz should stick to searching for big foot and should get out of customer service because he was an absolute horror. Oh and if you are wondering, he said all of this to me after my insurance company paid them $25,000 to fix my van. One small other annoyance from my awful experience there. They call with "updates" about once a week. Updates would be great. But when you call and say "the car is with our service partner" three weeks in a row and can't provide any additional information, that's not really an update. It's 2024. I know where my car is (I have an app for that). If you're calling with updates, please have some information for me.

Jamie and her team take great care of our vehicles. they always check before repairs are made and…read morethey give honest answers about what is a safety issue and what can wait. trust them to keep our vehicles running and our family safe.

I had a flat tire and called Autocamp. They were able to get me in the same day to fix it. Jamie…read moreand Britney are so friendly. I love this shop! They make me feel like family!​

I had to have some service done on my car while passing by. John was honest, friendly and thorough…read moreworking on my car and taking care of us. The shop is clean and the prices are very fair. It's nice to know that mechanics, who often get a bad rap for dishonesty, does NOT exist here. I am very, very pleased.

Excellent service with honesty,. Fast service with great knowledge. I would highly recommend them.read more

We were on the way home from Maryland and traveling through PA in a heat wave when our air…read moreconditioning died. We drove to Monro and even though it was so busy Kevin got us in right away and saved the day. The customer service was great, and they fixed our air conditioning in less than an hour! Kevin also gave us water bottles because of the heat, so it was a great experience and everyone there was so kind and helpful! Highly recommend. Good people at this place.

These guys are great, personable, professional, polite and thorough. They care about the…read morecustomer, want to provide top notch service, and save you time and money.