I've been coming here for a while and haven't had any problems. Just recently, I took my car there…read morefor an oil change before a trip. Well apparently they didn't replace the oil plug/oil filter scrape guard properly because the front half came unattached and scraped down the highway. Making it completely demolished and I'll need another one. Not to mention I'm 5 hours from home with a screaming car as the plastic scrapes against the pavement. I've had nothing but positive experiences at this place and let them know every time. Would just have expected more from a place I've been loyal to for years. Very upset.

To start - 5 stars doesn't mean perfect, that's an impossible standard. It does mean I think this…read moregarage does a good job and I would not hesitate to trust them with my car again. I don't think I got ripped off, and I think the older guys there seemed pretty knowledgeable. So starting out nitpicking - I had a very long wait time between the time I came in and when they took my information so I could at least leave the shop and wander around the plaza. It was almost an hour, they were already working on my am car, and all I could do was just sit around for someone to come and punch my name and address into a computer. The cynical side of me suggests they did that so the guy who finally did get to me in could pull my car's filters and clear the costs of them changing them + my wiper blades. Which, as far as cynicism goes I can't even be that mad about since visual demonstrations *do* work better than calling the client. It's just mildly annoying since I was good with the cost at the beginning and said as much. But even this scenario is conjecture, and more likely is that the shop was just busy and this is how workflow goes. The kid who checked me out was less knowledgeable than either of the first two men I'd talked to. He couldn't tell me if they'd checked my breaks or not, or what the measures he was showing me meant. I'm sure he'd have gotten one of the other guys if I pressed it, though. I went in for a state inspection anyway, and looking it up on google they're supposed to have checked my breaks so I feel comfortable with that. I met with the guy who did the inspections and he seemed pretty competent. On the service checklist it says they vaccines my floors and washed exterior windows - pretty extraneous services I don't care about much but I'm just detailing here. They did vacuum my front carpets, but didn't do the backs - probably because there were 2 boxes or so in there, and I would have never have expected them to do anything with my mess of a trunk. They definitely did not wash my windows. But they're also not a car wash and again, these are extras I at least really don't care about in my car shop. There are a few other things on the service list that say "not checked" or "N/A" that I would have asked about if the person ringing me would have been likely to give me answers on, but they don't worry me a lot and if I think about it on Monday I'm sure they'd explain it to me over the phone. My last nitpick is that this location is just listed as Jiffy Lube while all the others are listed as Jiffy Lube & Multicare - for non-car people like me I thought initially this might mean the Hanover location only did oil changes since it was different than the rest. Now, though, I think it might just be a fluke or an inconsistency from the way this location is franchised (which is important as well because this location takes different coupons than the rest of the ones in the area!) But with so many little things, I still give this place 5 stars. I had a lot of hiccups trying to get my car inspected today but the staff were really helpful and empathetic getting everything fixed and in the end got me finished earlier they told me. The first guy to set me up with everything actually tried to talk me down from a more expensive oil change, and seemed ready to spend any amount of time with me to explain what was happening with my car. Services do add up quick, especially with inspections, but I wasn't overcharged. The only other thing I can say is that I turned my car back on to the sounds of a baseball game, which was honestly just charming and made me smile.

We were on the way home from Maryland and traveling through PA in a heat wave when our air…read moreconditioning died. We drove to Monro and even though it was so busy Kevin got us in right away and saved the day. The customer service was great, and they fixed our air conditioning in less than an hour! Kevin also gave us water bottles because of the heat, so it was a great experience and everyone there was so kind and helpful! Highly recommend. Good people at this place.

These guys are great, personable, professional, polite and thorough. They care about the…read morecustomer, want to provide top notch service, and save you time and money.

Good service, replaced 2 tires. The guy was really helpful and patient. Overall my experience was…read moreand has always been good in the last 25 years I've been coming here. keep up the good work.

GREAT business and fair prices. Go here, if you need tires.read more

Had tires installed, had to bring back for rebalance, took almost 2 hours to rebalance 4 tires…read more Alot of wandering around in the garage area. I was told they checked tire pressures, after checking a short time later the tires were 10 pounds over inflated, never checked. I was told the tires were inspected for defects or anything abnormal, not checked. I had to take my truck to another shop and pay for what they should have done in the first place. Tires were out of balance, choppy and got rotated. All of this with about 1000 miles on them give or take. Wont be back

NEVER COMING BACK. Just moved to the state and had to go get state inspection. This place was…read morerecommended and my Roomate with a newer more expensive car paid 50-60$ for the inspection. Day-of one of my wipers had the rubber come off, and supposedly a fog light was out? Even though it was fine the other day. ABSOLUTELY DESTROYED ON PARTS AND LABOR. 45$ PER WIPER (only one was bad), a bulb was 20$ and labor was 28$ for the bulb - 215$ for a state inspection, front windshield wiper, and bulb. Ask for your quote upfront - would have gone to Walmart or Costco to get the parts for under 30$ total... 110$ for two wipers and a bulb, plus 30$ for "labor"? Ridiculous. Never returning. Way overpriced.

Went in for a price quote on 4 Goodyear tires. When Ken gave me a price of $160 less than another…read morelocal shop I just about fainted. I told him "You really made my day!" He got me right in without an appointment and I watched tv and read on my Kindle using their free Wi-Fi. The "cherry on top of the sundae" was that he had me completed in 35 or 40 minutes. Unheard of! It always takes an hour and a quarter to an hour and a half to mount and balance 4 tires. Ken had put two techs on the job even though they were moderately busy at the time. I am spreading the word about L.J. Allen/Henise. What an awesome experience. Thank you Ken and company!

I've been using Henise tire service for years, prices are always good the service is excellent and…read morehave never had them fix something that wasn't broken. I don't go anywhere else for tires and they do excellent front end work.

We took our car twice so far to Tj Brown and sons. The staff is professional and friendly but most…read moreof all...knowledgeable. They fixed the problem and their prices are fair. They even gave us a loaner car to use until ours was fixed. We will definitely continue to use them for our auto repair needs.

This garage has very reasonable prices and the mechanics really know their stuff. Tammy is a…read moresweetheart and they couldn't find a better person to take care of the customers. It's such a relief to find a garage that I can trust And in my neighborhood.

My husband and I were traveling back to New York from Maryland in early February when our tire…read morepressure light came on while driving on 83. We pulled over and realized that we had a nail in the tire. We found the Those Tire Guys online and were able to drive to their garage. After they had looked at the tire they realized that the nail was in the sidewall and would not be able to be repaired, they indicated that they could order a new tire and that it would be a couple of hours for delivery. They changed the tire out for the spare and gave a great recommendation for a diner to get something to eat while we waited for the tire delivery. We drove back to the garage after breakfast and the tire had been received and they immediately took our car back and replaced the tire. We were pleasantly surprised at the total cost and we couldn't have been happier with the service from them. I didn't get the names of the two guys who helped us, but I would highly recommend using their garage and services.

These guys just don't care. They put wheels on my car that were damaged and didn't say a word!!read more

Quality service; always fast. Todd is great! We've been going here for 7 years! We get our oil…read morechanges and tire rotations here. We get brake work done here. We always get our inspections done here. We have never had a problem. If it's something they can't do they will refer another company. Can't beat their prices either. I can't say we've ever felt like we've paid too much.

Awesome service and great people! We are from out of town and needed breaks fixed. The day before…read morewe were to bring the car in we got a flat tire! Brought the tire in and they fixed it and put it back on the car fast!! Really nice people. Would definitely take my car back here!