Awesome parts store! The manager is very nice and very informative!read more

The individual behind the desk sold me the wrong light bulb package for my car. When I returned to…read morethe store, he laughed, and blew off the fact that he gave me the wrong bulb. No apology or attempt at fixing the problem. It was my first (and last) time in the store. Terrible customer service. Off to Pepboys ...

Walked in the door and was immediately welcomed. We needed oil and oil filters for my car and my…read morefiancés truck. The staff was able to look it up and get us and bring our items to the counter for us.

I had a slow leak on the back passenger tire of the car I was trading in, so I stopped in for a can…read moreof fix-a-flat. The store was empty except for the employees and one asked me right away if I needed help. I was shown the products I wanted immediately and was able to get my purchase and go which was great. I will come back anytime I need auto parts especially since the location is the closest to my house.

I have to say from the moment I walked the store; I was greeted with a smile and a feeling of…read morerespect. I mentioned my daughter's vehicle broke down the street. I mentioned it maybe the battery, he asked me to check the wall and look for the group size he called out, they had it. He asked me to get the car over. We get it over and the tech takes a look and says the alternator is out. Tech says I will charge the battery up for you a bit, while the tow gets here. He did not charge me or want the tip I was giving him. Nothing but great, honest and positive people. Thanks for the great feeling and experience, you guys are great.

They are the best. Honest and fair. Very prompt. They explain things to you which is so important…read more Best mechanic I ever went to.

My daughter got her tires fixed here 2 weeks ago. Someone had slashed her 2 tires. First they said…read morethey had to order them . She had to spend the night in PA for the tires to arrive . Than they told her tires would arrive before 10 am and they finally got there after 12. Than it took them 4 hrs to change 2 tires. At the end they told her 580 and she gave them the card. They gave her the keys and she was heading back to NY when they called her to tell her that she needs to pay more and the services were now 630 not 518?!? Are you insane ? Well bottom line is they never charged her card and now they tried to get her back there to cover their mistake .... Totally unacceptable !! I will never recommend such services !!

Bring a pillow. You are going to be there all day. They waste your time. Appointment was at 9am…read morefor 4 tires. Already ordered, there in the store and paid. All they had to do was install. They finished at 11:45 am. They wasted time with a vehicle inspection that was not asked for and told not wanted. Just put the tires on. Asked if they could check the psi in the spare tire since they are replacing all 4 tires and it would be up on a lift. Told no. They refuse to do anything with the spare. Didn't ask them to take it off. The vehicle is up on a lift. How hard is it to check the air in a tire? Really, how hard is that? Poor customer service and appreciation. Can't go that extra mile to keep customers happy and coming back. I have no plans on coming back after they refused to check the psi in my spare time, wasted our time making us wait for a unwanted and not needed vehicle inspection. And the fact it took almost 3 hours to put 4 tires on. After waiting for 2 1/2 hours, asked them how much longer. Was told should be done soon ( took another 30 mins to finish. 30 mins isn't soon ) and given a bunch of excuses. Like they had a lot of people come in the same time, etc. But there tracking link to track the job shows they haven't even started the job. Our appointment was at 9am. That means you start working at 9am. Not after. Not start then go to another job. You make an appointment, you start the job at that time and finish it. What's the point of making appointments if you can't do the job? Complete waste of time. Overcharged on tire disposal. Kept one tire but charged for disposal for 4 tires. Highly NOT recommended. Long story short, they gave us the wrong tire to keep. When I called, Jay was very rude and hung up on me when I asked for a manager. Went in and spoke with Craig. He helped get the right tire and said he will let his dm know. He admitted the installer messed up. Also, when I went in and was talking to the manager, this employee Jay, rudely interrupted me. I asked the manager to speak in private and we did. Finally heard from the company on 3/10/26. There customer service is sad. I contacted them like they asked and nothing happen. Had to file a BBB complaint which took a month to get someone to call me about who refused to give his name or title. He refused to do anything and defended the employee rudeness and allows the employees to disrespect customers. Defended the manager for not taking action when the employee was rude and disrespectful to customers. Defended the long wait times and sees no issue in that. This company is the worse. Stay far away from them and go elsewhere. They do not care about customers and allow the staff to disrespect you freely.