1. Advance Lock & Key

    1. Advance Lock & Key

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    Staten Island, NY

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    Advance Lock & Key

    4.6 (68 reviews)
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    Services - Advance Lock & Key

    Key extraction

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    Kevin T.

    Ash is the man . Had a locked safe with dead battery and lost key. Ash helped me figure it out within 30 mins and it opened like magic. A+++ WILL RECOMMEND many many other services too

    Old plastic case

    I know times are tough, but ripping off a customer is uncalled for. I was charged $100 for and old case for my original FOB. Be wary of the fast talking Ash. Dear Ash, I respectfully disagree with your assessment. First of all it was cloudy, not raining. The brand new head you mention is an old piece of plastic from another key that you had in a drawer. I also had told you I had put new batteries in the units, so why would you replace the batteries? As the pictures show, the FOB's are the original units. An honest review will not hurt you but inform you on how to fairly treat your customers. Very sad how one review can ruin your reputation. I never said you were disrespectful. Nor am I being disrespectful by expressing my honest opinion with facts that substantiate that opinion. I wish you all the best, but don't react so maliciously to just one review. You will be in business for many years to come!! Dear Sir, What's sad is that you are unable to accept an honest review by calling me a liar. That's sad and disrespectful! It is appalling how one small review can affect you so deeply. Your apparent responses prove my point that your subconscious is bothering you substantially enough to respond in such a harsh manner. You should admit to yourself your shortcomings by admitting the truth rather than disparaging one single review. It's quite petty!!! Good luck with that!!

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    23 days ago

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    Ash W.

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    5 days ago

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    Ash W.

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    3 months ago

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    Ash W.

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    3 months ago

    Great service!! Ashe is so knowledgeable and treats customers like family. Highly recommend!

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    Ash W.

    Thank you Sarah it was my pleasure Ash

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    Page 1 of 2

    Ask the Community - Advance Lock & Key

    I need a new key fob. I have one, but I need another one that I lost. Do you do that?

    Hi Peter we can assist you with that please give us a call 718 351-7671 Thank you Ash

    Don’t See Your Question? Ask Away!

    Review Highlights - Advance Lock & Key

    Ash has truly saved me during a crisis- stolen keys, broken locks, and expert car key fob re-setting.

    Mentioned in 51 reviews

    Read more highlights

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    I searched for local low-voltage company that service Staten Island. Luckily I was able to find…read moreRichmond Camera & Security Systems. After talking to one of their technicians they sent me a quote the next morning. To be honest, we called few companies in New York City, but Richmond Camera & Security Systems is the only one that took us seriously (We are talking about 12 security cameras installation). To make a long story short, it has been two months since they installed the cameras, and until now everything looks good. For being serious, and for being responsible, I am writing this review. You will definitely be on top of our vendors list on our next project in New York.

    True V Security Systems

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    I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

    I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

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    Michael is the absolute best! I trust him more than my own doctors. Always calls me same day…read more Attends to my needs. Handles my issues.

    Alarmingly Affordable-Great Service! Alarmingly Affordable…read moreis a great company and is highly recommended! They installed our alarm system many years ago and it is still going strong today! We have an ongoing monitoring service which gives us great peace of mind! If a zone goes off, we get an immediate call to make sure everything is okay, and if we do not respond, they will alert the police. Their customer service really cannot be beat! Anytime you call the office someone is always there to help. Mike the owner exhibits a great deal of honesty and integrity and is always on top of things to make sure the issue is resolved in a timely manner. Nancy in the office is always very helpful. And when you do have to have a technician come in to do maintenance, the appointment is scheduled promptly, the technicians always come on time and get the issue resolved quickly and correctly! John is an exceptional technician and his expertise cannot be beat! We couldn't be happier with the service this company provides. We have peace of mind knowing that we are in such good hands and that our family and home are so well protected! If you're looking for a trustworthy and reasonably priced alarm company, with great service and knowledgeable technicians, we highly recommend Alarmingly Affordable!!!

    Advance Lock & Key - locksmiths - Updated September 2026

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