Very unprofessional , had a front right flat tire and went in to get it fixed. They said the rim had been damaged to much and said it needed to be replaced. They had a look at the other tyres and said the other front tyre needed to be changed as well. So I take the advice , the tyres were 4 years old so replacing them would be safer. Got 2 new continental tyres and left.
Three weeks later , front right tyre blows almost causing an accident. No pot holes or anything were hit. Side of the tyre blew out. Brought the tyre back along with the receipt and warranty. They said I must have hit something really hard. I've seen blown tyres when they've hit curbs or pot holes and this was definitely not the same. The seem had burst on the side wall. They said that they wouldn't up hold the warranty as they implied I must have broken it myself. I even brought forward the fact my previous tyres lasted 4 years versus their tyres 3 weeks, my route to work involves no big potholes or anything to cause a tyre to blow out like it had.
After some research online on continental tyres , there is over 230 complaints alone on http://www.consumeraffairs.com/tires/continental.html , they've been brought to court before on their tyres causing incidences and the common problem is the side walls seem to burst.
The staff were very unhelpful and I advise anyone needing help NOT to use this place. read more