These guys were/are fantastic! I called them last minute to disassemble and move my sons heavy…read morebedroom furniture up a flight of stairs. They texted when they were on their way and when they showed up they got to work. Professional, friendly and strong!! Perfect combination for a moving company!! I highly recommend them.

They were great! Very responsive and easy to communicate and schedule service. Arrived on time…read more Moved everything in our apartment efficiently and safely. Thanks!

I remain disappointed that your reply does not acknowledge the lack of communication and respect…read moreshown in how this situation was handled. Respectfully and realistically, had I been informed that our 100-year-old family heirloom would be completely dismantled and left in hundreds of pieces with no photos, labeling, or guidance for reassembly, I would have chosen to move the piece myself or made different arrangements entirely. That option was never presented to me. One mover spent approximately two to three hours dismantling this single item. During that time, I was upstairs where the bulk of the household packing was taking place, I was supervising or answering questions, as I reasonably assumed the work being done downstairs aligned with the agreed scope of the move. There was only one room downstairs, Tv stand, a desk and most of the other items there were already stacked or boxed. As a result, one person spent a disproportionate amount of time on a single item while the majority of the home was being packed elsewhere. What is most troubling is not a disagreement over policy of the dismantling, but the absence of empathy and accountability in your response. This situation did not need to happen this way, and being told that correcting it requires additional payment only deepens the disappointment. I feel unheard and disrespected.

Easily the worst customer service I've ever experienced in my entire life. I cannot write enough to…read moredisparage how horrible the value of service was for my family. We used them to move our home from Utah to California in August and a large number of our items were lost, destroyed or misplaced and we received...$49 in compensation. Several of their contractors were rude, dismissive and disrespectful towards my mother and her needs and they didn't give a single shit when they put things in the wrong places. Our items arrived 2 weeks later than we were told they would and we were forced to sleep on the floor during that period of time while we waited for them to finish up with another order that we were repeatedly told took priority over us. I would rate this lower if I could and I will be extremely vocal about telling everyone I know to avoid this company for the rest of my life. The only "miracle" these buffoons pulled off was actually getting our items to us at all. How they ever managed to be crowned the 2024 best in state is fucking laughable.

HERES JUST A SAMPLE OF WHY THEY GET ONE STAR…read more I am submitting this formal complaint and the attached digital forensic evidence file against Extra Space Storage. For the past 23 months, this vendor has engaged in a systematic campaign of consumer fraud, criminal forgery, and financial extortion, culminating in an illegal lockout and forced payment under duress on March 3, 2026. The attached Evidence Index fully documents the following statutory and criminal violations: 1. Criminal Forgery & Contract Falsification (Identity Theft) The vendor intentionally removed my original May 2024 digital lease from the customer portal to conceal unauthorized contract addendums. I recently recovered the original "PactSafe" digital documents, proving I originally rented Unit 2096 at a baseline of $171.00. The vendor is currently locking me out of Unit 2092 and demanding $350.00. The electronic signatures and initials authorizing this unit transfer and price hike are actively forged. I have formally demanded the PactSafe IP and Device ID audit logs from corporate, which will prove these signatures originated from their staff, not my personal devices. 2. Illegal Lockouts & Extortion (Violation of N.J.S.A. Grace Periods) The vendor's official system and automated communications establish my monthly due date as the 1st of the month, guaranteeing a strict 5-day statutory grace period. Despite this, the vendor executed an illegal physical lockout of my property on March 2, 2026, labeling my account "Delinquent" prior to the expiration of the legal grace period. To regain physical access to my property, I was forced to pay $350.00 under extreme duress. The vendor effectively weaponized an illegal lockout to extort payment on a fraudulent ledger. 3. Willful "Fee Pyramiding" & Ledger Manipulation Beginning with a bait-and-switch at the physical counter on my April 2024 move-in day, the vendor has engaged in systemic "Fee Pyramiding." Despite making substantial, timely payments throughout my tenancy, the internal ledger deliberately diverts my cleared funds into unauthorized "junk" categories (e.g., forced merchandise, inflated insurance tiers, and illegal $40-$90 late fees that violate the $20.00 cap written into their own contract). This misallocation manufactures artificial rent shortages, triggering continuous delinquent statuses. Furthermore, the vendor's payment gateway initiated multiple unauthorized "ghost debits" against my financial accounts, which the vendor later scrubbed from their official portal ledger to conceal the intrusion.

IF YOU NEED SELF STORAGE SPACE, I found the best…read moreSelf-Storage place in the State of Florida. I know this because I've tried some of the others who shall go nameless, don't seem to be interested in their customers. But if you need a self-storage unit and you're interested in great service and great prices, check out Extra Space Storage they always answer their phones with a smile and that 'how may we help you' attitude! If your in Florida, dial 561-596-1447 and you will likely get Patrice who is in charge of Customer Service in my opinion. Patrice reminds me of what the term customer service used to mean, before companies discovered the use of 'artificial intelligence'.

So disappointed, they did damage a new fridge and they refused to take care of it, I started…read morerequesting a paid invoice and Mindy the girl that I've always talked to does not answer the phone anymore!!! Be careful when you choose a moving company, stay away from this company!!

Best moving experience by far. AMC moved my 2bd apartment and 2 storage units into my new home in…read morewhat felt like no time. AMC took care of all my items with care, and were professionals through and through. Don't hesitate to hire AMC for your next move -- I know I will!

I moved from Roy to South Weber earlier this year and I used Units. I loved moving with a Unit…read moreinstead of a transitional moving company and truck. I was able to take a few days to load up the Unit, then gave them a call and the next day they picked it up and moved it to my new house. I wish I would have reserved more straps because they work so well. I used some of my own straps and they did not work as well as the straps unit lets you rent. I was able to move my 3 bedroom house in one single unit. They were very professional and easy to work with. Highly recommend.

We recently sold our old and bought our current home. Using Units was one of the best decisions we…read moremade during the process! We moved much of our clutter and storage into the unit before even listing our home. It really helped our home show well - we were able to receive multiple offers and sell in two days. I know it was largely because we were able to stage and declutter by having our extra storage/furniture in the unit. I was so surprised at how much we were able to store in the Unit. It was such a convenient process being able to load our things in, have them stored and then the unit delivered to our new home. Everything was done in our own time frame. The employees are very professional and customer service is unmatched. I would never think twice about using their services again or hesitate to recommend Units to a good friend!

They were very responsive and flexible with drop off and pick up. No issues with them storing the…read moreboxes, excellent communication. Jonathan was very helpful explaining the whole process.

I have been a customer with them for over 10 years. They are reasonably priced and easy to…read morecommunicate. The condition of the storage is good. I have no worries or complaint dealing with PortaBox Storage.

Two Man Movers helped us out of a Moving Bind. Due to a short notice Cancellation from another…read moremoving company, we were forced to find someone to help us in a pinch. Two Man Movers sent over Big T, Rasta, Jovany, & Angel. These men worked at a level that was nothing short of impressive. Not only were they professional, did a great job, but ended up doing it for around $400.00 less than what we were expecting to pay. If you are looking for someone to move your belongings this is the crew to go with. Thank you Two man Movers, and the staff that helped us move.

This company was very easy to work with and very fairly priced…read more Big T's crew were the best movers we've ever had. They were professional, fun to work with, and not a dent or scratch! I have very large furniture and they handled each piece with care. Really awesome service. I will request Big T and his crew again.

My partner and I hired You Move Me Salt Lake City on July 30th, 2023, to help us move from Draper…read moreto Orem in UT. Before the moving day, I agreed to the initial job of three hours at their regular hourly rate. We packed up our entire apartment and moved all non-essential items to our new apartment in Orem before the movers arrived so that they would only have to move the large objects when they came. However, the three employees they sent were unprofessional. They seemed to take their time removing our bed and couch more than necessary. After several brief discussions with the "supervisor" in the group, I couldn't resolve the situation. After packing at our old apartment for nearly three hours, they asked us to meet them at our new place. We drove from Draper to Orem only to find ourselves waiting for over an hour while they were on the way. There was no contact from them during this one-hour-plus wait, even though I was being charged an hourly rate, even over the initial three hours. When they arrived at our new apartment, they tried to bring our couch up a small stairwell instead of using the correct freight elevator entrance. It was too big to exit the stairwell on our floor, so they left it at the top. Our couch was blocking the exit via the stairwell, and they refused to move it back downstairs and try a larger stairwell on the other side of the building. In addition, they damaged the stairwell door, knocked out a ceiling tile, and nearly destroyed an exit sign hanging from the ceiling. After going back and forth over what to do with the couch, I finally told them to move all the rest of our stuff into the new apartment, and my partner and I would figure out how to get the couch out of the stairwell ourselves. Remember, we're now on hour five of a three-hour job, and the rate is over $250/hr. Then, they took a "break" at their truck following the couch incident. Thirty to forty-five minutes later, they began to bring our other furniture up. As they dropped each item off, we noticed that our bed, a very nice wooden platform bed that was extremely expensive, was damaged. We asked them about it, and they said, "Sorry." The company had promised to unpack and assemble our furniture in the new apartment as part of their service. However, once they got everything into the new apartment, we were already over seven hours into a three-hour job. What was supposed to be a sub-$1,000 move turned into a nearly $1,800 move. Moving is expensive, and we don't have a lot of extra cash lying around. When I politely asked the "supervisor" to call his manager and see if we could get a discount on our services because of all the issues, the employee called his manager while I was present, but the person he spoke to wouldn't budge. The employee was not completely honest with his manager about all that happened during the move, so I pressed him again to call back and tell him we were upset over these things. Still, nothing. He offered me $200 off, but that was laughable. After all this, we had an eight-hour move that was supposed to take three hours, our stuff was damaged, nothing was put back together, we still had to deal with the couch, and the manager was unwilling to help. DO NOT use this moving company... the manager told me that her workers are "teenagers just trying to make a little money," and that she "stands by them all day." That's not the professional, premium experience they lead to you to believe they provide.

First things first. I was asked if I needed anything from the store when they called on the morning…read moreof the service. SO SWEET! Thank you. Then once they showed up, they listened to what I would like to be done. They followed my instructions. I had other movers to load my storage and they did untold damages. You Move Me Salt Lake City branch, not only fixed the damage that the other guys did but organized both of my storages within 2 HOURS!!! They got rid of my old furniture and set up my bed from storage within the same 2 hours. AND the price for the service was VERY reasonable. Vao and Mario did an excellent job. I am now a fan. This company has put my faith back into professional movers again. Thank you! You now have a new loyal friend. Keep shooting for excellence. Welcome to Salt Lake City, Guys!