So rude. You are a number not anything more. I felt like less of a patient. Jodi the NP is the…read moreworst.

Terra is the best. Such attention to detail. She is calm and welcoming and make the experience an…read moreoverall great experiene.

10/10 customer service and experience! I'm surprised there haven't been any reviews on Yelp about…read moreMilan! Anna has been super patient with me throughout this entire process. Truly, it was because of her I felt so comfortable committing here. Sure, it's expensive but the customer service is so worth it. I had my 1st session with Christina, and she was AMAZING. Very informed and kept me informed for pre and post care. She kept the experience super fast, painless, and fun! Payment for the service is through a third party lender, so payments can easily be made monthly at no interest. I'm really hoping this works on my hirutism hair on my face. I can't wait to update this review with detailed information about my treatment results! You won't regret coming here. They care about you and they care about getting results!

From my first consultation with Peyton to my most recent visit with Christina, Milan has been a…read morepositive experience for me. Everyone here is friendly and welcoming. I had my first two visits with Christina and she is amazing! I'm sad to learn that she is leaving!! However, I know I will be in good hands. Please keep up the great work!!

Bought a Groupon lash lift and tint and it was amazing--quick service with cozy decor and good…read moremusic playing. I loved it and will be back next week for Botox. Cute location and nice staff. (Not rude at all, just focused and a bit no nonsense. Many in service industry are experts in their services and not small talk. If this won't bug you, then you will enjoy!) Give them a try.

I love my lashes! It saves me so much time from not applying mascara and removing it at the end of…read morethe day. Not to mention, since I'm not rubbing mascara off back and forth off of my sensitive under eye area it prevents wrinkles. I was sent to her by a surprise from my husband after I had mentioned how lovely lashes were. Shellica was so sweet and did a great job! She explained everything from what to expect to how to care for them. I also like how the paperwork asked detailed questions so that it improved your last experience.

All the ladies at Premier are so sweet and kind, and Kendra does an amazing job at fillers. Can't…read morego wrong going here.

(or adjust rating as you feel appropriate)…read more I chose Premier Plastic Surgery and Dr. Juan Brau for a breast implant exchange in June 2026. I want to be fair and acknowledge that I am pleased with my surgical results, and I believe Dr. Brau is a skilled surgeon. However, the overall patient experience fell far below my expectations. My concerns were: * **Consultation process:** The office requires a non-refundable $100 consultation fee. Since I already had implants, I was told there was no way to accurately "try on" sizes and no 3D imaging was available. I was told the "sky was the limit" for size and that implant size would not affect the price. * **Implant size communication:** My existing implants were 400cc, and I requested 800cc. Dr. Brau said 800cc would work but explained he would not know the exact size until surgery. I left with the understanding it would likely be close to 800cc. After surgery, while in recovery, I was told my implants were actually 695cc -- a significant difference from what we had discussed. * **Unexpected pricing changes:** I was initially quoted around $7,000, then the quote increased to around $9,000 when discussing 800cc implants. I was told the increase was due to additional surgical time, despite previously being told implant size would not change the cost. * **Payment issues:** We were told the procedure could be covered through CareCredit. Immediately after surgery, while I was still in recovery, we learned the anesthesiologist did not accept CareCredit, leaving us unexpectedly responsible for an additional $700 charge on a credit card. * **Administrative issues:** The office lost my signed consent paperwork, and I had to scan and resend my own copy because they could not locate it. * **Day of surgery:** I was instructed to arrive at 6:00 a.m. for a 7:00 a.m. surgery, only to find out at check-in that my surgery had been moved to 9:00 a.m. I waited for hours after being prepped. Staff also had difficulty locating Dr. Brau before surgery, and I had to point out that he had not marked me before they took me back. * **Post-op allergic reaction:** I had what Dr. Brau described as the worst surgical glue reaction he had seen, with severe itching, hives, redness, and blistering. Although he removed some glue during follow-up visits, I later discovered there was still a significant amount remaining and had to remove it myself. * **Privacy concerns:** My rash and medical information were discussed in the waiting room where other patients could overhear. * **Unprofessional comments:** During my first post-op visit, comments were made by Dr. Brau and his assistant regarding my breasts and my husband's involvement with massages that I found inappropriate for a medical setting. * **Cleanliness concern:** At my one-month follow-up, I found someone else's blood on the exam chair and on my leg after sitting down. The staff apologized, but this was extremely concerning. I believe surgical skill is only one part of patient care. While I am happy with the cosmetic result, the communication issues, unexpected costs, lack of privacy, administrative problems, and concerns during my recovery made this an experience I would not choose to repeat.

I bought a package of products from this company. I went in…read morefor Botox for furrow lines and a lip filler. I've had botox before and they did a fairly good job although it didn't last very long. after my botox, they set me up for the lip Juvederm Xc hyaluronic filler. My upper lips were thinner due to age and I wanted a fuller lip. They completely messed it up. One side was bigger than the other and my smile and natural lip line is off now. I asked to come in after about 5 days and have them look at it. The aesthetician said she would move it around and began squishing my lips as if to move the filler around. She asked me to wait some more time, which I did. My lips were never right after that. I called again after about 3 weeks and asked for my credit back and the rest of the package to be refunded. They refused to refund my money and stated I could come in and they would do it again, but I needed to add more money to the package I had. Needless to say, I declined to come back in. I have gone up the chain and still not one person in the company would refund my money. These people are not professional, their employees do not have enough training and success with doing lip fillers and I would not suggest anyone go to this business for that process specifically. Do not buy a package either. It is not worth it and they don't refund you if you are not satisfied with their work. Terrible customer service and unprofessional employees.

The only solution they offer was was to advise you to purchase more syringes so you can throw more…read moremoney down the drain. No way will I ever give them a penny after I spent $650 for nothing. They don't correct any issues or fix their mistakes. It will just cost you more money. They don't care if their clients are satisfied with the service that they had provided. This is a very Greedy company. Don't waste your money here. I rather spend my money elsewhere with a different company that are more professional. Even store bought lip plumps last longer and provide better results. I should've done my due diligence and look up their review. No wonder they only have 2 star . If I was be able give zero star I would.

These ladies are amazing! I have never felt or looked this good in a long time. I am blessed to…read morehave found them.

Front staff was super inviting and energetic. The staff was very knowledgeable and handled all my…read morequestions with ease. Have had several appointments from Botox to hydro facials and recommend them all!

I can't say enough positive things about this place. It's beautiful, welcoming and absolutely worth…read morea little drive to get there. Amber is remarkable! She listens to what you want and accomplishes it beautifully.

Five stars for mid city location (421 NW 10th street) as Kaitlin was awesome with my lip flip and…read morebotox. Super cute spa, nice staff, clean, and welcoming. Really seemed to care and were not pushy on services. I'd recommend and will return!!!

I would not recommend this med spa to anyone based on my experience…read more I originally came in for a plasma pen treatment around my smile lines. I only wanted one treatment, but I was pressured into purchasing two treatments for $600, despite expressing hesitation. I felt uncomfortable but went along with it because of how it was presented to me. During the plasma pen appointment, the device was not functioning properly. Instead of stopping and rescheduling, the staff rigged the machine with wires and continued the treatment anyway. The treatment felt far more aggressive than expected, and the healing process was extreme and prolonged. I experienced excessive redness and irritation that lasted far longer than normal, to the point where I later had to pay for additional laser treatment just to correct the damage and lingering redness. Fast forward to recently: I called ahead to ask if I could use my unused, prepaid plasma pen credit toward Botox instead, since I did not feel comfortable repeating the plasma pen treatment. I was told they would check with the doctor and get back to me. No one ever followed up. I then came in for my appointment, paid what I was told was due, and left--only to be called afterward and told I suddenly owed an additional $300. When I explained the prior conversation, I was given multiple conflicting explanations, including being told by the doctor that I "never had a credit" and that it was supposedly "free," which is completely false. I paid $600 upfront and was clearly told I was purchasing two treatments. The backtracking, poor communication, pressure tactics, and willingness to use malfunctioning equipment on someone's face just to move forward with a service is extremely concerning. I ultimately paid just to be done with it, but I will never return and feel others should be aware before trusting this place with their face--or their money.

Drs. Gina and Larry and their staff are the greatest! They are not pushy, very knowable, emphasize…read moregood health, Beauty both Physically and mentally. I started at a hefty 215lbs. on a 5ft. 3in. frame, dark spots on my face, depressed waiting for Father Time to come and collect. Now at 70 years young , I look and feel young ,vibrant and healthy . I weigh 140 lbs, my dark spots have faded and I have a loads of energy. I line dance four days a week and kick Box twice a week. I am in a very happy place with myself , My husband tells me all the time how beautiful and vibrant I am. Thank you Dr.Gina , Dr. Larry And Staff