A year ago I got quotes for air duct cleaning from two companies and planned to use Advanced Air Duct Solutions. They were prompt and professional and emailed me a quote within a couple hours of my phone call. Almost a year later, when I was finally ready to get the ducts cleaned after indoor allergies got the best of me, I reached back out to inquire about a new quote and get it scheduled. Much to my surprise, they honored the quote from the year prior. I was fully expecting to pay more, as I know prices for services have gone up, given that everything has risen in cost. I found this to be really thoughtful of them. The service was amazing. The three techs that came were very professional and so nice. The job was done in about two hours. It had been raining out with a lot of snow melt, so there was mud that tracked in on the hoses at the back door but they left my house cleaner than they found it! read more

I've used Advanced Air Duct Solutions on several occasions over the years for services ranging from cleaning my ductwork to dryer vents. Rick, Kim, and the entire crew have always been professional, punctual, and friendly. Their attention to detail and excellent customer service truly make them a standout team. Not only do they provide exceptional work, but their services are also a great value for the dollar. I highly recommend them for any air duct or dryer vent service needs! read more

Kim and Rick are awesome and their crew is fast, friendly and professional. I highly recommend them for anyone looking to have their ducts cleaned and sealed! read more

Kim the business manager is a great communicator and fully explains any questions you might have. We bought an old house that needed air ducts cleaned before we could turn in heat this winter. I ended up having my dryer venting redone and up to code by them as well for a slight discount because they were doing the air ducts. When the team came to do the air ducts, they were very professional, fast, courteous and kept my house clean during process. I highly recommend this company and will definitely use them again. read more

So I have used a few different air duct cleaning services and I was concerned about not having some guy with an oversized shopvac show up to my house to clean the ducts. I bought a house that was an animal hoarder and the vents just looks nasty please refer to my pictures before and after Kim is a amazing answered all my questions assured me that the job would be done in a timely manner as it was the guys showed up they were professional and very detail oriented. explaining the process as they went. I rarely give five stars on here but I just had to this is an amazing company very thorough read more

Advanced Air Duct Solutions - Before they came - Air Duct Cleaning Near Me - Westlake, Ohio

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I highly recommend Advanced Air Duct Solutions. They are a great company starting with Kim the office manager and including Rick and his team that do the actual installation. Kim is very knowledgeable of their products and the entire installation process. She is very friendly and easy to work with. Rick and his team are very professional and do an excellent job from the beginning to the end. They are very thorough and efficient and leave your house just as clean as it was before they arrive. I am a highly satisfied customer! read more

Quite possibly the WORST customer service and business practices ever. They showed up to our complex to clean multiple dryer vents. Based on one units accessibility they left without a word to anyone else waiting on them. They showed up at 2:30 and left at 4:20 and told us they were here for 6 hours. Never contacted, knocked on doors, called or looked at or bothered to check anyone else's before leaving. At 10p we get an email stating our work order is cancelled and new pricing will be given. All this based on ONE units conditions/accessibility.People adjusted their work schedules to accommodate our assigned times. Several units in our area have been done individually in recent years with zero issues. They do not answer their phones or respond to emails, IF you're lucky- until the next day. Even that's handled with an attitude. Had everyone been checked and accurate timeframe and quote been given the hassle this company caused could have been avoided for many! Do research and ask around i wouldn't use this place if it was the last place on earth! read more

Having just moved in our house we wanted our ducts cleaned, never did it at our old place. Kim, the woman who answered the phone, was so helpful and friendly explaining the process, how everything works and what to expect. The guys were professional and did a great job. They even took pictures inside the ducts to show me the before and after. Great service. I'd recommend them to anyone. read more

Having our home's duct work cleaned was a long time in coming. Why did we wait so long?!? The dust level is significantly, noticeably reduced. We expected that. We did not expect our electric bills to drop around $30 per month. Advanced Air Duct Solutions' technicians were polite, professional and efficient. They were on time and did not leave any mess behind. read more

Very disappointed with recent use. I live in a condo association and we have used this company in the past with good results. However, a few months back, we had scheduled many of our units to get dryer vents cleaned. There was forgetfulness and miscommunication given from Kim to the unit owners. I had specifically given her units to get cleaned and she kept putting all units on the "to do" list, at the association's expense, which was NOT what was to happen. The day they came out, they went to two units and then came to mine and my neighbors. I didnt know at the time but my neighbor was stuck in doctor's office bc they were running late. They couldn't clean mine without hers, as we share dryer vents. I asked if they could move onto next two units while I tried to get a hold of her. They said, "no problem". I went outside 5 minutes later and their van was gone. I called the office and got a voicemail. Then i thought maybe they went to grab something to eat and would be back. Nope...not the case! The owner was upset bc some dryer vents were out of code (from the builder) and one unit did not move things away from the vents. Instead of explaining this to me and letting me know they were leaving, they took off and never said anything to me (association president) or to the others scheduled after my neighbor and myself! Extremely unprofessional. His wife, Kim, did text me back that night to tell me why he left (way after every one's appointments) and I found several inconsistencies with their excuses. Needless to say, I would NOT recommend them and will not use them in the future. read more