Great customer service on the phone and in person! Very kind. Definitely recommend! Oh and Maytag…read morethe cat is adorable!!

They are always so helpful whenever I go there. Their prices are very competitive, and usually have…read morethe parts I need. If you are a do it yourself on appliance repair, this is the place to go.

Jim is outstanding... Very professional and knowledgeable in all aspects of repairs on major…read moreappliances... Very prompt , courteous and professional ... Really tries to make sure his customers are satisfied and his work is always excellent... I would highly recommend Phoenix Appliance Repair... We have used his services for washers, dryers, high end stoves and other appliances and his work is always excellent and reasonably priced....

They've been out to my house 4 or 5 times over the years. Every repair has been terrific. It's like…read moreyour dad coming over to fix things. The prices are fair. He's fixed my dryer, oven, fridge and has extended the useful life of my appliances. He's always answered and offered service the same day.

Thank you, to All Appliance for their kindness and patience as I asked 20 questions, and they had…read moreall the answers. I highly recommend their store for all your appliances needs. In a addition, they are very personable and they offered speedy delivery. My two, mountains of laundry are down to one. I was able to buy the same exact kind of dryer, buy chance, of course, as the one that had just died on me after 25 yrs, so COOL! Thanks to you Dan, Mike and staff, I enjoyed chatting it up w/ you. Carol Ann "Poltergeist" Williams

My Whirlpool front loading washer was displaying F03 and E01 error codes, the door was locked and I…read morecouldn't get my clothes out. I called them for service and they said they would come out the next day and charge $85 + tax, total $91.58 for the service call. Before the tech came out I researched the codes on the internet and found that there were two very simple procedures that any able-bodied person could do and, if performed, could eliminate the problem. If this didn't work, replacing a water level sensor switch, available for about $50 retail, which takes 2 minutes to do, almost always worked. Although getting into the washer to do this only requires removing about 12 screws to get the top and back panels off, I'm many years old and not exactly in great shape. When the service tech came out he looked at the washer, saw the codes, and didn't really even touch it. He said I needed a new sensor switch, would have to order it, the charge to install it would be over $200, and the service fee to come out that day wouldn't apply to the repair cost. Since he was already there, I asked him to perform the procedures that I had looked up on the internet.. His response was: Our policy for this problem is, we will only replace the switch. He said someone would call me the following day with a repair. That was on a Friday. By Thursday the following week I had not heard from anybody there. So I called and spoke to somebody who asked me a bunch of questions, seemed confused, couldn't give me any information about the estimate, and then told me that the owner will call me tomorrow. It will be an interesting conversation, if he calls me that is. Regardless, there is absolutely no way I will have this company come out again.

Fixed my Dyson quickly at a reasonable cost. Second time there in the past three yearsread more

Easy to work with, and the owner goes above and beyond all others…read moreOur family has purchased from there with a Riccar, then a Shark. Thank you Jeff

I found Ace on Angie's List. I'm really glad that I did! I've used Scott on 2 or 3 occasions, and…read moreit's gone so well that I've given their number to plenty of friends and co-workers. They all feel the same way that I do. Ace is the opposite of most repair companies. I truly feel like they're on "my side". They aren't trying to make money off of you, they're trying to fix your appliance and make it as affordable as possible, without cutting corners. It's like having a family member as your repairman. Trustworthy and good at what they do.

I had used Ace Appliance for years under the previous owner, Scott, and always had positive…read moreexperiences. If he felt an appliance wasn't worth repairing, he would tell you honestly and often wouldn't even charge for the visit. That level of integrity is why I trusted the company. Unfortunately, my recent experience under the new ownership was the exact opposite. I called Ace to repair a GE dryer. During the initial visit, I was told the dryer likely needed a motor and bearings. Because the motor was potentially covered under GE's warranty, I had GE inspect the machine before authorizing further work. GE's technician advised that the dryer was likely not worth repairing due to the extent of the issues. After discussing this with Ace, I was assured the dryer could likely be repaired for approximately $335. I authorized the work. The repair was completed on a Friday. Within hours of the technician leaving, the dryer began making extremely loud banging noises during operation. Upon inspection, it appeared the drum had not been properly secured during reassembly. Multiple screws were either loose or missing, and the dryer was no longer usable. I immediately contacted the company, provided photographs and video of the problem, and asked if someone could return promptly to correct the issue. My request was declined, and I was told the company would address it during normal business hours. At that point, the dryer had gone from needing a repair to being completely unusable. Because my wife works in healthcare and relies on daily uniforms, waiting indefinitely was not a practical option. What disappointed me most was not that a repair problem occurred--mistakes happen in every business. It was the lack of urgency, accountability, and communication after the repair failed. I also reached out to management and never received a response. I've owned multiple homes over the years and have dealt with many contractors, service companies, and appliance technicians. This was one of the most frustrating service experiences I've encountered. Based on my experience, I would strongly encourage consumers to do their research and obtain multiple opinions before authorizing appliance repairs

The response was great! I only use Yelp and I appreciate the quick response although, I didn't need…read morethe service after all.

Good team!!! Nice people and conscientious with great work…read moreethic- Thank you! Give them a chance and I believe you will be happy

Amazing customer service and fixed my vacuum. Very kind and helpful. Would definitely recommend.read more

Check out Parma Vacuum's Facebook post April 9th of this year. Chuck Earls explains belt…read morereplacement and that he will install belts for free. And if you read my previous review, I did purchase the belts there.

Always great customer service and good deals on new, used and scratch and dent appliances. Delivery…read moreavailable.