Responsive and quality work at a reasonable price. I'd recommend Devin for any appliance work.read more

I'll update after the repair, but I quickly got a call and they made suggestions over-the-phone on…read morehow I could fix it myself! That blew my mind- it was great advice and Darren immediately recalled the specifics of the model of garbage disposal that I had! And offered all of that free. I didn't have the tool needed so they are coming onsite tomorrow but they will be my first call going forward!

They were very help just try to get them some costumes!!!! I…read morewas Mr Kala to fix my garbage disposal

Our go to appliance guy fixed our washer, dryer, fridge, you name it, you got it. Gio is friendly…read moreand can breakdown technical issues and explain them clearly and concisely and plus very reasonable prices. I recommend these guys to any of my friends who need work done in a jiff.

Dave, was great came a few days early! He does a quick& reasonable diagnosis of what is wrong. The…read morecost was also reasonable. He was able to get it fixed, and going again. My husband and I really appreciated getting it fixed before the possibility of Tropical Storm coming our way!!! THANKS again!!! Will definitely keep you in mind and also recommend you!!

Great Service! Very Friendly, Professional & Respectful. I…read moredefinitely recommend Rescue Appliance Repair. He fixed my GE dryer and got it working again! It's as good as new now! Love supporting small locally owned businesses!

Called Mike on Thursday to see if he could save my ancient (parts-discontinued) wall oven (50+…read moreyears) that was having trouble getting up to the correct temperature after I had replaced the dry rotted gaskets that fell off by piecing together similar ones since they no longer sell ones for my model. I could see that the door wasn't closing all the way but didn't know what to do. I need to squeeze a couple more years out of it since they don't make them narrow enough to fit in that wall anymore! Mike came out the same day (in torrential flooding rain,) said I actually did a great job with the gaskets and he was able to adjust the door hinges so that it closes properly now. I was able to make bread at 450 degrees that night with no problem, when it could barely reach 350 before he came. Someone else on here complained about having to pay a service call for something that took only a few minutes. Well, I was thrilled to do it because I appreciated his honesty and expertise which saved me THOUSANDS of dollars. And making a trip to someone's house for free doesn't put food on his table. He gave me a $10 discount since he wasn't there long. Very grateful! I'll definitely call Mike again if I need any other appliance repair. Thanks so much!

I had already called a few other places to see if they would come out and check a clients wine…read morecooler that had stopped running, and they either couldn't make it for over a week or didn't work on the brand. Mike came out the next day ( I did call Monday late afternoon) and had it up and running in no time. His prices were fair and he was honest about the age and condition of the unit. I will call Mike again, first this time, for any personal or client needs regarding appliances

Just had a visit from Derek, and he moved my stacked front load washer and dryer to access the back…read moreof the dryer needing repair. There was a lot of accumulated dust and dust bunnies, so while he did the repair I got to clean out lots of those. He got here a little early and took about an hour from start to finish. He was very pleasant and my dog and new puppy loved him. My dryer now works perfectly again and a ton of dust got removed from inside and behind the dryer. A win-win! Derek was very professional and knowledgeable and got the job done in just a short time. I am grateful for Pro Appliance Repair, from scheduling to getting the job done they were great.

From the owner: PRO Appliance Repair is a locally owned and operated business in New Orleans, La. Serving the New…read moreOrleans, Metairie, Kenner, Algiers, Gretna, Terrytown and the Northshore. We specialize in repair of major home appliances of all brands and models of washers, dryers, dishwashers, ice makers, refrigerators, microwaves, garbage disposals, trash compactors, ovens, ranges, and cooktops. Brands we service: Sub Zero, Bosch, Thermador, Viking, Dacor, Danby, Monogram, GE, Jennaire, Maytag, Whirlpool, etc.. Service Call and Repair Pro Appliance Repair of New Orleans stocks our trucks with needed parts, allowing for most repairs to be completed the same day. Staff Our Technicians are experienced and factory trained. Every technician goes through a thorough background check and are clean cut uniformed professionals. We guarantee your peace of mind and highest level of expert service. Servicing New Orleans, Metairie, Kenner, Chalmette, Mandeville, Covington, Madisonville, Gretna, Harvey, Algie

My twenty year old dryer went out. Called Solar. They sent a technician (Grant) out the first work…read moreday. The tech identified the problem within twenty minutes. I needed a circuit board - he showed me the burn point on it - and told me he'd order the part. I was repeatedly updated on the part and when it was expected to be in. On that day, Grant was there bright and early, replaced the board and got my drying working in a remarkably short time. It could not have gone more smoothly. I will surely call Solar when my next appliance goes on the fritz and I highly recommend this business.

We were so disappointed with the unprofessional way Solar handled our recent repairs. Our washing…read moremachine left the clothes too wet. A tech Doug recommended an agitator which did not fix the problem, then rods which did not fix the problem and then the computer board which did not fix the problem. Kenny came with Doug to say the computer board was needed. Clothes were still wet. Then Steven a manager came and said we needed a belt which fixed the problem. We were not charged for the belt but paid hundreds of dollars for the 3 parts listed above that did nothing. Solar said a manager would review the case and get back to us. We never got to speak to Steven the manager only the person answering the phone(Liz). I was told Steven spoke to the techs that put in the parts that didn't help and was told I needed all 4 parts even though only the belt solved the problem. Of course the techs said the parts put in were necessary even though the clothes were still quite wet. Solar has changed a lot over the many years we have used them. They don't seem to care anymore. It's SO difficult reaching them( you have to speak to AI before you can speak to a human. This entire experience was horrible and the fact that Steven never got back to us is unacceptable. This is not a way to treat customers nor run a business. So sad that they could care less.

The technician was excellent. However the staff needs to apologize for their mistakes and not argue…read morewith the customer, i.e. booking an appointment incorrectly, thereby me wasting an afternoon was for an appointment, then calling the company and was told I was incorrect, however I have a text message informing me of the appointment.

Quite possibly the most unprofessional and rudest appliance repair service that I have ever had the…read more displeasure of working with. They were referred by the manufacturer, but the consistently screwed up scheduling and only wanted to know if service was covered by a warranty. Sent me invoices for Service dates where they never came to my home and then when confronted about it, they got disrespectful and said that because I did not want to do their job for them with the manufacturer that I was being rude. Could not and would not recommend.

I had them come fix my washer…read more It broke again, two days later And he refused to call or text me back once I told him about the problem The price was OK But I guess it would be if you don't know what he doing I wouldn't recommend these people to my enemies I hope he what he gave me He lucky I'm person now and I don't track him down Because I think it's real sad I'm a single father with You might as well go plumber and get a warranty a receipt instead of dealing with this clown

Mr. Sidney came out and fixed my 15 year old refrigerator after being quoted by another place that…read moreI need freon and it wasn't the case. He ordered the part and came back to fix it in a timely manner. I am thankful I didn't have to buy a new refrigerator.

Do not deal with these people…read more I called this company to fix my oven, and they completely misdiagnosed the issue. They claimed the heating element needed to be replaced, charged me $100 for the diagnosis, then another $250 to install a new element. After spending $350, my oven still didn't work. When they came back out, they suddenly decided the real issue was the motherboard--something they failed to check the first time. Now they want another $300 to fix their own mistake! When I asked for a refund for their incorrect diagnosis, I was met with extreme rudeness, especially from an employee named Page, who was not only unprofessional but outright dishonest about the situation. This company refuses to take responsibility for their own errors, and their lazy, careless approach to diagnosing appliances is completely unacceptable. They should have properly assessed the issue from the start instead of making assumptions and wasting my time and money. I would strongly advise anyone considering their services to go elsewhere--you'll save yourself a lot of frustration and unnecessary expenses.

This was an absolute nightmare of a service visit. I called them in to diagnose a Bosch dishwasher…read morethat will randomly stop its wash cycle and report the cycle clean, despite having standing water in the basin. We seemed to be able to fix the problem by rolling the dishwasher out and jiggling the drain in the back--but this was getting tiring so I decided to try to get someone out to fix it. The technician roughly pulled it from the wall, opened it while the cycle was running, and began looking around inside. He was unable to diagnose the problem, but after his expert service, the seals at the bottom of the door were totally shot, causing the dishwasher to gush water onto the floor. The technician and the service dispatcher said this was obviously MY fault, for having an old dishwasher. The fact that the thing has never leaked before was chalked up to a coincidence. "Seals get old," I was patronizingly informed, as if seals naturally "get old" in 10 minutes after someone yanks your dishwasher out and pops the door open while the cycle is running. Destroying my dishwasher cost me $115. The technician was clueless (none of his explanations for the problem I actually called them about made sense or was consistent with the symptoms I was describing) and the dispatcher couldn't care less that I was dissatisfied or that they'd destroyed my dishwasher. She wanted that $115. Ok, she got it. But I would never consult this business again and I urge ANYONE to use ANYONE ELSE. You will end up worse that you started, and $115 poorer. This company's attempt at service was an abysmal failure.

My Mom called me and told me her oven wasn't working. It took me just a few minutes to diagnose her…read morefaulty igniter. I looked up my machine's model # and started my search. I'm usually pretty good at finding things on the internet. This oven is 20+ years old and I just couldn't find the part I needed. I was getting frustrated. My Mom can easily afford a new oven, but she likes this one. I called Ideal and the man said he had it in stock for much less than anything else even close that I'd found. I took the part with me to confirm its exact match. It was and now Mom has her oven working like new for $35. I'm glad we still have places like this where the people know what they're talking about because they've been doing it for decades. I highly recommend you call them if you need an appliance part. Save yourself the stress. I wish I had!!

I DEAL personally with them daily. And have been for many years. Clint is my guy. He is my right…read morehand when it comes to getting parts and complete HVAC systems. I have accounts at all the local places. But ideal is always my 1st call. If you are a homeowner or a contractor or just a business owner. This is your 1 stop for appliances and HVAC. My business succeeds because of this business. And I will continue using them. Prices/ staff/ 5 stars.