Jayd and his team made buying our car very effortless. I was pleased with the whole team and…read moretheir attention to detail and customer satisfaction. I highly recommend this dealership.

I had a great experience purchasing a car from Diamond Auto Sales last week. The staff was super…read morefriendly and helpful (NOT pushy like I have experienced in the past) and the office was very clean and welcoming. I have noticed they always have a great selection of good looking cars outside so I was excited to finally be in the market to take a serious look. They made sure to let me know that if they didn't have what I was looking for , then they could get it - but I was glad to find something on the lot that fit all my needs and at a very reasonable price. They also gave me a great trade in value for my old beat up car so I was very pleased. Thanks to Ryan and Jayd, my car buying experience was very relaxed, comfortable and FUN. I love my new Kia and cant wait to drive it for many years ! I definitely recommend checking out this dealership if you are in the market for a car.

We just came in and the car was exactly how they said it was. The salesman was very knowledgeable…read more Very happy with our service

Austin was amazing! Highly recommend! We love our new car! Would definitely shop with Austin Voss…read moreagain all five stars!

I don't know what we did to be treated so extraordinarily well every time we come in, but the…read moreservice from the team here is impeccable. Austin is the absolute best.

they are happy to take your $$ at time of sale but if you have any problems after that GOOD LUCK…read more!!!!! even if you have a warranty. Bought a 2023 used certified truck 4 days after pickup it left me stranded they were NO help ! called Drew the salesman he couldn't even tell me how warranty towing worked . said well if you get it towed here we can look at it. call Royal Chevy in coldwater and got more help in 5 minutes then I got in an hour from Cole Krum. all Drew could say about being stranded was sorry to hear that, basically sucks to be you ! never even got a follow up call to check on us. WOULD NEVER BUY FROM AGAIN !!!!!

I was sold a 2018 Chevy equinox by this dealership. When I test drove it. I was told. Nothing was…read morewrong with it. Everything inside the car worked until a few weeks later. now it's misfiring. Absolutely would not suggest going to this They just want your$$$

I recently bought a new Cadillac Escalade from Cole Glimore. I had ordered this vehicle in May as…read moreI was waiting on the availability of certain options that would only become availableon the 2015.5 models. Cole Gilmore provided me with updates throughout this process in regards to the order being received and production dates. Once the vehicle was received, I was notified that I could pick it up the next day and our salesman, Neil, was there to introduce us to the vehicle. We have a daughter in a wheelchair and I was concerned about parking in the snow. They opened the showroom floor and allowed me to drive my trade in onto the showroom floor then they brought our new vehicle into the showroom. This allowed Neil to give us a complete walk through on all the systems in a dry and warm environment. All in all, Neil spent about 2 hours with us to make sure that we were familiar with the vehicle. All in all, it was a very pleasurable experience and we would highly recommend Cole Gilmore for auto purchases.

Easy to make appointments, service advisor took care of us quickly, good place to wait with a nice…read morecoffee bar. Called earlier than expected to say it was done, under the estimate and took care of the problem. Glad we came here.

Ashley D helped me go from a shopper to a buyer. In our first meeting she gave me the deal i wanted…read moreright off the bat. She was very responsive and answered all my questions. In two meetings i was able to take home the vehicle i wanted, and im really happy with my purchase. I'd also like to give a shout out to Jason for being patient with us throughout the process. I had plenty of questions to ask, alot of back and fourth, and they were always happy to help. Ashley stayed overtime/after closing hours to make sure we're helped. She never missed a text/email, even if she's not working. If your live in Michigan or a surrounding area, i highly recommend you give them a call. To put it mildly, their first offer is other dealer's absolute last on the same MSRP or trade-in. The dealership building might not be the best looking inside and out. Furniture, walls, and service department all needed some renovation in my opinion. Sometimes those things reflect the services provided to costumers and might scare some away. Dont let that scare you away this time. Overall 4.5 Costumer Services 5 Prices 5 Aesthetics/building 3.5

Be cautious dealing with their service department on third-party warranty claims. When I brought in…read moremy Jeep Wrangler, the service advisor (Bob) warned me there could be extra costs, but then handed me a quote with a massive out-of-pocket markup on a claim Dealers Alliance Corporation had already fully approved. When I declined the work, they left the claim open in the portal, blocking me from taking my vehicle elsewhere. Communication was non-existent. Their customer satisfaction rep (Maya) reached out, heard my concerns, and promised that a manager or the owner would call me back within 24 to 48 hours. Neither ever did. Days passed with total radio silence, forcing me to drive down to the dealership in person to get basic answers. When I met with Tina Robinson in person, she explained that because they are an independent dealer, they aren't obligated to stick to standard warranty pricing. To her credit, Tina did step up right then, canceled the open claim over the phone, and refunded half of my diagnostic fee. While Tina handled the exit professionally, a service department that hits warranty customers with excessive markups and whose management and ownership refuse to return calls until you show up on their doorstep is completely unacceptable.

Warning! Warning! Warning! Share! Share! Share!…read more Portage Motor Sales Inc on Shaver Rd. in Portage Michigan sells junk, and surely doesn't put the customer first! Friday evening I purchased a 2011 Jeep Liberty w/less than 86,300 miles on the odometer. Saturday, less than 24 hours after purchase, the transmission completely went out! Side of the road, wont move, OUT! When I contacted them to tell them I was having Robs Tire and Auto Care LLC tow the car back to them, please have my 10,000 dollars cash ready for refund....they told me the paperwork was done, and it was no longer their problem! I understand the "As is" when you sign, but to offer absolutley NOTHING?! After speaking with several other dealerships, one being Seelye Wright Paw Paw, all were baffled at their unwillingness to even attempt to make the situation right. Truly disgusting what this world is. I personally would not be able to sleep with myself knowing I took such advantage of another person. Customer satisfaction is CLEARLY the least of their concern, along with a complete LACK of morality. I am not writing this post for sympathy or comments, but simply for awareness to others. If my experience saves even one person from the stress, anxiety, financial burden, ANYTHING that comes along when purchasing a car from Portage Motor Sales Inc, my post was successful! SHARE TO SPREAD AWARNESS, WITH HOPE THEY CANT SCREW SOMEONE ELSE! (Excuse the language) WWMT Channel 3 - News 3, News 3 Channel 8 news FOX 17.

We purchased a car from them and less than 3 months later it was on the side of he road billowing…read moresmoke.

Been going to R&T Auto for the last 25yrs and they have always been great! The staff is nice and…read moretreat you with respect.

I haven't used R n T Auto Repair in about when I did use R n T it was always a positive experience…read more They are trustworthy, professional very knowledgeable and friendly they get repairs done when they said they would. Car repair is expensive wherever ya go, I guess they got bills to pay just like the rest of us. Russ kept track of all the repairs and how much money I had put into my car and he liked to keep me informed about how much my car was costing me to drive it every mile. They are nice I would recommend them

I bought a 2008 Jeep Liberty from Ideal Auto Sales in October 2014. I had problems with it from the…read morestart and ended up spending $3000 on repairs over the next 18 months. I could never get it fixed right so I threw up my hands and traded it in after 18 months for $4,000 less than I paid for it. So a vehicle from Ideal Auto Sales cost me $7,000 over 18 months. Before you buy a vehicle here get it checked very carefully by an experienced mechanic!