They were not pushy and very easy to work with! The salesman was friendly! They are reasonably…read morepriced! Would definitely recommend them!!

I bought a used car at Daily Driven and it didn't feel salesy at all. They heard me out, let me…read moretest drive multiple vehicles, answered all my questions about the vehicles history and even brought out the technicians that inspected the vehicles to answer all my questions on inspection results before i purchased. I would highly recommend them in the Idaho Falls area if you are searching for a used car. Beto and his team are fantastic.

Variable Pricing is the new way to describe Bait & Switch. New name, same old con…read more Used car dealers and salesmen have a reputation, and it's for a good reason. Overland West Car sales (DBA Hertz Car Sales), salesman Eric, and manager Cody, fit the reputation to a T. They demonstrate an alarming lack of integrity. Further, they are now armed with the modern iteration of the good old Bait & Switch. Today they call it Variable Pricing, a situation wherein prices can go up or down (UP, who are we kidding) on a minute by minute basis based on demand. Guess what, if you show interest in a car, the car is in demand. From Overland West I received 4 progressively higher prices, in writing, over a 36 hour period. The biggest price escalation came after I informed them I had sold my existing vehicle. If any dealership or salesman demonstrates this much dishonesty, you need to question and verify anything they have said concerning the condition of the vehicle, the deal, financing, and every other aspect of the transaction. Salesman Eric seems to follow the 33% rule. Talk about your own experience, integrity, and honesty 33% of the time. Talk about the incredible integrity and business honor of the dealership 33% of the time. And finally, talk about the car, the very best example of a nearly perfect used car 33% of the time. If the customer balks at any point, give them the old..."You want to talk to my manager?" They can also read a customer. Type of car = luxury, the mark has disposable income - so jack up the price. Payment type = cash or cash & trade, the mark can afford more, so jack up the price. Already sold their vehicle = the mark really needs to make a deal, jack the price yet again. Fortunately, I was not desperate to purchase, and I was willing and able to walk away from the Overland West BS. It turns out I looked a little harder, and a little further, and got a factory certified vehicle with 3 year Bumper to Bumper warranty for just a few hundred more than the final price I was quoted. My recommendation...verify everything, and if you smell a rat - walk away. You want to be the one who got away.

I considered buying from hertz because terry Bolinder works there. I've bought vehicles from him in…read morethe past when he owned cuzs cars. From the start I just had a weird feeling about hertz. With in days of first visiting the lot the manager emailed me, which was entirely irritating and unnecessary. As my time with my rental car was running out I decided to go back to hertz to see if they had anything that I was interested in. All the cars I had seen online had been sold the day before or were in another state. Terry and I decided to run my credit to see what I would be able to afford before bringing a car in from out of state. We were looking at a $19,000 car. Terry came back and told me I would need 15,000 down according to the one credit Union that accepted my application. Something was clearly wrong and an hour later I was at Kia buying a brand new 2023 soul with $4000 down at a $300 monthly payment. I really do like terry as a person, and I wished he worked anywhere but here. I called him after Kia approved me, and he agreed something was wrong for them to need 75% down on a car and said he would investigate it. I haven't heard from him again but I don't entirely expect to, but don't trust their finance options and shop around and try getting financed elsewhere before coming here. I wish I didn't waste a ding on my credit score to figure out something was wrong. That being said even when telling me what financing said, terry was honest and did not try to pressure me to come up with money or to accept the finance offer. I wish this company held the same moral standing he does.

We worked with them for a couple of weeks to get our dream vehicle negotiated, along with trade-in,…read moreand I was ready to drive from Montana to pick it up. We then signed a mutual Purchase Order and went to buy it... only to learn they didn't actually have the title! My bank wouldn't cut the check until they had the title (naturally, what bank would take that risk with no title?) so we waited for them to get the title so we could buy it. Yes it was sitting on their lot, but they chose to sell it without the title in hand. While waiting, with a mutually signed PO (a legal document), we learned they had sold the vehicle to another party. Not only is this potentially illegal, it is downright shady. I would avoid this dealer at all costs since they don't play by the same rules they ask you to play by. Very disappointed in the entire experience.

I am absolutely appalled by the way my daughter and her husband were treated at Wackerli Auto. I…read morehave never seen a business operate with such a total lack of integrity. My family was incredibly serious about buying a car from them. They drove 45 minutes to test drive it the evening before, and her husband even missed work to make it happen. They had a formal appointment scheduled for 3 PM the following day with Teagan and were so committed that they sold their own vehicle that same night to make sure they were ready to finalize the purchase. They showed up early the next morning at 9:30 AM to finalize everything and start discussing the down payment. They stepped away for maybe 20 or 30 minutes to decide if they were going to pay in full or finance a portion of it, but when they walked back in, they were told the car had been sold right out from under them. This was hours before their actual appointment and while they were literally in the middle of the transaction. The level of dishonesty is just staggering. We found out an employee tipped off another staff member that the car was about to sell, and that guy swooped in to buy it for his girlfriend. The stories we got kept changing. First it was a walk in, then it was another appointment, then it was a relative. The buyer wasn't even at the dealership when my kids got back, yet they were told they were out of luck. I personally spoke on the phone with Chris, the manager on duty, and he actually admitted the dealership was in the wrong. He acknowledged they messed up by not giving a courtesy call and for not honoring the 3 PM appointment. Chris also claimed he was recording the entire incident and our phone call. I want copies of the video recordings from the floor and the audio from that call. If there's nothing to hide, show the footage of your staff lying to this couple while they were standing right there trying to give you their business. What makes this even more heartless is that my daughter is in the middle of nursing school, and now they have the added stress of hunting for a new car after being completely taken advantage of. They held up their end of the deal but the dealership didn't. When they tried to resolve this, Teagan was dismissive, and Chris and Giovanni were unhelpful and had the audacity to try and blame my children for the dealership's own lack of ethics. Chris told me he would talk to Tyler, the general manager, but he refused to even tell my kids who the general manager was when they were there in person, and he wouldn't give us a phone number for him either. He also explicitly told us that Steve Wackerli wouldn't even get involved or want to speak with us. At Wackerli Auto, a scheduled appointment clearly means nothing and employee side deals come before honest customers with great credit. If Steve Wackerli has any accountability at all, he should be embarrassed by how his staff treats hardworking people. Save yourself the stress and the drive. Do not trust these people. They are disorganized, unprofessional, and clearly have no conscience.

We are thrilled with the Chevy Malibu we bought at Timberline Auto…read more Dale helped us find a car that would work well for us. He was forthright about the cars and pleasant to work with. Norm and the rest of the staff were helpful without being pushy. It was a breath of fresh air to shop for a car at Timberline Auto. We would definitely shop there again.

Great buying experience. Norm was very knowledgeable and helpful. The whole buying process was…read morefast, honest and professional. Great vehicle at a great price, would recommend to everyone!

I'm only giving them 1 star because yelp made me. HORRIBLE HORRIBLE HORRIBLE people to work with…read more Very DISHONEST, vey SNEAKY and CONNIVING. They back out in their word, and when we had a problem with them Rich wasn't man enough to talk it out. He hung up on me. They took our car on consignment, guaranteed to sell it in 90 days, when that didnt happen, they went back on their word on what they said they would give us trade in on it. The owner Zahee, hid behind Rich and made him do all the dirty work. Or Rich used Zahee as an "excuse." Rich claimed the owner didn't want to talk to us, which proves what a buch of crooked salesmen they are.DO NOT do business here. You'll regret it.

Kevin is the WORST person to work with! Horrible customer service and accusing us as buyers of…read moremistakes they made. They allowed us to take a truck and then couldn't get it figured out even after a large down payment. They let us use the vehicle for 3 months and then decided to take it back and not return all the money we put down. I will NEVER recommend ANYONE not even a dog to this company. Horrible!

Kent was quick to see us (even though they weren't technically open yet) and went well out of his…read moreway to be accommodating. His wife even ran across the street to grab a carfax for us (thank you!) because their office wasn't quite set up. They were both so upbeat and attentive-- it was really nice doing business with them. The buying process was effortless, and Kent gave me a deal that felt almost criminal! Even after the sale he ensured I had everything I needed, and arranged for another set of keys to be made so I could have a spare. Thank you!

DO NOT go here! The owners will treat you worse than dirt! they don't take care of their clients…read moreand overcharge for work that isn't even done correctly.