great service! quick service with fair quotes! would recommend to anyone that wants a reliable…read moremechanic

Great service, reasonably priced. The kind of mechanic who will know you by your first name.read more

To start this off, my car needed two new back tires. They were getting in the "potentially illegal"…read morezone because their tread was so worn. (Fun fact! It's illegal in some areas to drive without at least 2/32 of your tread left.) Anyway, my local dealer quoted me $500+ to replace both tires including tire cost and labor cost. For two tires. Ouchies. So, I was pretty quick to run nearly-screaming the other way. After hearing dubious stories about some other tire stores as well as doing some checking into online reviews, the 5th Street Tire Co came up having good reviews. I gave them a call as I wanted a same-day appointment, and they gave me their earliest available time. It was an hour later than I could make it. I asked for an earlier time, and they said "Okay. We'll make it work." Yay! Their quoted price was $350 which was definitely a nice price break compared to what my dealer wanted. They said it would take less than an hour. When it came time for my appointment, I showed up a half-hour earlier just in case they could fit me in earlier. It took a bit of time for someone to show up at the front desk, but once they did, they were super helpful and assured me it'd be next in queue. They have a small waiting area that was showing a soap opera. It's definitely not the "highest" quality of seating or anything, but it was more comfortable than other places I've been, and it was quite and comfortable enough to read a book I'd brought. I did take a short stroll outside, but the nearby residential neighborhood struck me as slightly concerning, so I'm not sure I'd recommend taking a walk unless you're familiar with the neighborhood. Despite dropping it off a half-hour earlier, they still had my tires changed, rotated, and ready within an hour - and get this! It ended up only being $250! I pretty much cut my original quoted price in half, and they did a fantastic job. Throughout the entire process, they were extremely friendly and accommodating, and nobody once tried to upsell me anything. Nobody tried to fake me into purchasing new brakes, getting the oil changed (though that would have been warranted since it's due for a new change in 200 miles), or anything. Nothing about it felt "shady", and I never once felt anything but respected as a customer. Very impressed compared to the horror stories I always hear about tire places. Everyone was courteous, extremely happy to work around my schedule, and really friendly. I'm super, duper happy with my service here, and I will go out of my way to buy tires here again in the future.

I was looking around for a good deal on a tire rotation and oil change. Called last Wednesday and…read morewas able to get in the same day. Parking is a little weird and confusing, but the people are really nice and helpful. Got there at 1:30pm and was done and out the door in 38 minutes. They even added a coupon to my transaction so I didnt have to pay more that day. My total came to be 61.37 for a synethic oil change and tire rotation. I also dont agree with a previous persons reveiw about the neighborhood being iffy. This place is right near downtown Waterloo, within walking distance! Will totally being coming back here!

It was very easy to get a walk in estimate and they were quick to start work. Everyone was very…read morenice. Unfortunately the quality of the work was bad, the job had to be redone after I refused pick up. Poor sanding or bad paint drying. I am still unfortunately out of my vehicle as they re do the project.

Put wrong parts on a part specific car and was told that from day 1 arriving there. Showed proof…read morefrom Dodge specifically and either they ignored it and didn't read it or think they know it all. Totally messed up my car and changed major parts. Then lied. I have proof of it all. Legal steps are being took now. Check your cars everyone. Did nothing I asked or correct. Yet ignorantly won't acknowledge it.

The best staff and prices are not outrageous. I purchased a 20 Nissan Altima @ Christmas time and…read moreeverybody was very friendly and courteous to your needs. Grant. The salesman, and Tony, Jim in finance, Joel the Manager and John Jr, but not to leave out the great receptionist and auto department. I did not mean to leave out Sal, he's a great salesman, too!!

We recently took our Nissan Armada in for service. We were told that our extended warranty would…read morenot cover the service. We were confused why our insurance wouldn't cover it so my husband called our warranty company to get further explanation. We were informed by our warranty company that no inquiries into coverage have been made. I understand that things happen, but this unfortunately was dishonesty from the service department. The work on the vehicle was up to standards, but this is an ethical issue that will likely result in us looking elsewhere for an honest service provider.

I trust these guys, and that's saying a lot. They fixed an issue on my Honda that 2 other places…read morenever got right. They're good about working you in if it's an emergency. I'm taking off one star because the receptionist they've had for the past year or so is very unpleasant, like you're in her way. Otherwise, it's a great place!

They do good work, they charge a lot, fairly quick. open ALL THE TIME. great in a pinch.read more

Get tire patched there, bought tires from them and they were quick about the service and if they…read morewere busy, I had just the wheel so they could call me when finished. I like the prepping they do to the rim so that the next morning, the tire is not flat the rim was rusty or gummed up and let all the air out. Never have had to return for a redo.

My wife's car engine light came on her VW Passat. I put a code reader on it and discovered the…read moreoxygen sensor was bad. I tried calling several repair shops with little success. I decided to place a request on Yelp for someone to give us a estimate on the repairs. Thirty minutes later I received an e-mail estimate from Elijah from Whitley Automotive. The estimate was more than reasonable and we brought the car to him to repair later that week. The job was done in a timely fashion and we went ahead and asked him if he could do an oil change as well. He said give him an hour and the car was ready to be picked up. We were very pleased with the work Elijah performed and the cost. To this day we haven't had any issues with the car what so ever. Gerald J. Cedar Falls

Very friendly and courteous......................... knowledgeable and willing to work with…read moreyou..................................................

Years ago when when I was younger and full of energy, this organization furnished a wiring harness…read morefor my 1988 Chevy van that the wires burned at the firewall. When I asked many other places for a wire harness, they laughed and told me to drag it to a salvage yard. The man behind the counter at Waterloo Auto said that tomorrow he would be tearing apart a 1989 Chevy van and for $. They got me the harness the next day and I spent 3 weekends splicing wires and it STARTED and ran for years . If I were still fixing my own vehicle, I would go to Waterloo Auto Parts Salvage first!

Extremely quick and efficient getting parts. Big yard with a lot of variety in makes and models. As…read morehonest as they come.