I needed a new battery for my Toyota Rav4 which I recently purchased as it was nearly completely…read moredead. I stopped at the Napa store on J & C Blvd. in Naples and spoke with Devin Nova. He is from the Napa store in Fort Myers on Boy s Scout Drive and happened to be in Naples for the day helping out. He was so incredibly helpful in getting me the battery I needed - even bringing it out to my car. As the store was not busy, I asked if he could help me switch it out. He told me that they normally do not do that, but since the store was not busy he would help me as he always likes to make the customer happy. It only took a couple minutes and I was on my way. Devin went way beyond what was expected and was so friendly and helpful, even wishing me a good day and to be safe when I left! He is an example of what customer service should be! By the way, I don't know why it says I'm from San Francisco...I live in Naples, FL !

If a part isn't by make and model they can't look it up in their system. And God forbid if they…read morehave to be creative because your car is custom and they can't figure out the part even if you bring it into them. Then they will argue with you. They are about as much help as a screen door in a rain storm.

My oil light came on saying I need to add oil immediately... I whipped in to this Advance Auto. The…read moreemployees were so helpful. They came out to my car to figure out exactly what my high performance car needed. They had the proper oil in stock. Offered to help me put in it, which I accepted since I had never done this before. I am so grateful.

I went to this location to buy a pair wiper blades because I had one falling apart. I had already…read morelooked up my size and correct blade for my vehicle. I went to the wiper blade section. All of the affordable options were out of stock, or only had one wiper blade so I had to select one of the more expensive ones. Paying twice as much as I had planed. I asked the person behind the counter to double check me to see if I had the correct size/type. She promptly told me that the computer system was down. After 10 or so mins of struggling with the system they managed to ring me up. I get home and go to replace my blades and they don't fit correctly. I go back up to the store and ask them to help me install them or see if I bought the incorrect blades. The guy tells me I bought the wrong ones and recommended a set that was even more expensive. I was also informed that the system was down and they could not process a return or exchange. He referred me to another store location that may be able to help. So I drive to that location and the system is down there as well!! As fate would have it we had a lot of rain the next morning and my ride to work was miserable and unsafe. They were I knowledgeable and tried to up sell me in an emergency situation! After work I go to get another location by Alico Rd. and the guy installs them for me in 5 mins and they were the correct wiper blades the whole time.

I whole heartedly endorse this dealership. Everything was above board and we had a great…read moreexperience. I submitted a request online thru the chevrolet website requesting a quote for the chevy equinox. I asked one from them and two other nearby chevrolet dealers. Within 5 minutes I got a call from Raymond Goode. He actually gave me a quote. I did not get a quote from the other two, I had to schedule an appointment to come in and pick out a car and then I would get a quote. I also requested quotes from 6 other dealers. I got a total of 2 quotes and 4 you have to come in for a quote. So after a little negotiating on a framework I scheduled an appointment with Raymond and since he had another appointment i was assisted by George Huckleberry.. I took the car on a test drive and like the car. They appraised my vehicle and the manager did the apprasial with me and let me go on the drive as well. Since we had the framework agreeed to before I got there, everything was smooth sailing. We got the paperwork done. George took the time with us, to make sure everything was set up correctly and knew how to operate the vehicle. He even set up our handsfree phones for us. SO - if you want great service. Give George or Raymond a call and they will take great care of you. Thanks for the great service guys! Chuck and Tonya V

I only give it 1 Star because 0 is not an option. simple diagnostic, 10-30 minutes, tops. I was…read morethere almost 2 hours. If I hadn't pushed them, likely longer. I've had many GM cars, worst service I've ever had. The guy that started with us, left, had lunch, and was back before we left. Not sure who the manager is, but it was like 3 monkeys screwing a football there. Unbelievable. What goes unknown to them now, is my Dad, who's car it was, gets a new one when they need new tires. This was a diagnosis for a warranty part. Not only would we never go there again, I will share with everyone to stay away from there. It was so bad, it had me wondering if they didn't care because it was a front for something.

I connected to EMP Cycle Works through Yelp, and I am very happy I did. Joe (the owner) was so…read morethorough and helpful in fixing my bike through the easiest and most cost effective solution. He runs a fair and honest business, and I appreciate his service on my motorcycle. Thanks again. Highly recommend!

From the owner: EMP is the one stop shop for all your motorcycle needs…read moreWhether you are looking for basic service, performance upgrades, engine building or a fully customized motorcycle, EMP Cycle Works is the shop for you. To set yourself apart in this industry, you have to be a step ahead of your competition. Here at EMP Cycle Works we take pride in the craftsmanship we use to expertly complete each project. Being meticulous is what sets us apart from the competition. Give us a call with any questions or aspirations.

Great Service ....Great Product ... Great customer service. If you need A cap or Tonneau cover…read more This is your Place, Thank You.

AWESOME place to shop for a Onewheel. AMAZING customer service…read more Thank you so much Gino

This company is a scam do not order repeat do not order- I ordered a part and then cancelled the…read moreorder/ I was promised a refund and they ran my card twice. Once the part arrived I returned the next day and they refused delivery- They have since blocked my number. I opened a fraud case against them with the FT Myers police department and my credit company has also opened a fraud case against them!

Horrible experience. 3 D parts they sell are junk. Owner refused to give me more than a 50% refund…read moreafter sending their cheaply made dome light cover back to them. Scam. Owner is a nasty arrogant fellow.

Today our service advisor, Vivian Perez went above and beyond to make our experience great! We were…read morethinking we had one more free oil change, but she let us know that unfortunately we had run out of them. She offered to see what she could do to reduce the cost. We needed some additional work and she gave us an unbelievable price! She kept us up-to-date as to the process and progress and I really appreciate it! Thank you, Vivian! You're an asset to Toyota and Auto Nation for sure!

I've been a Toyota customer for more than two decades. With more than 21 years of customer…read moreexperience at this car dealership, I finally have enough of this AutoNation Toyota Fort Myers location. The ownership of this franchise changed. The original Fort Myers Toyota was acquired by AutoNation several years ago. After the management changed, the car service slowly deteriorated. Many times, simple maintenance like car inspection and oil change took more than 3 hours. Yes, they have 60 service bays! Gone are Sunday service and the donuts at the customer service waiting area! I've taken my cars back 4 times because of negligent or bad service within a day or two after service. One time, the service technician had sent me picture of my tire leaking air during maintenance. The only problem is that I don't have that tire in the picture. It was a picture of another customer's tire. After the fake tire leaking air picture, I monitored and measured the tire pressure for more than 3 weeks. All tires pressure reading fine and TPMS light never went on! Now, they are upselling service whether you need or not! There is a 2% surcharge for credit card now! We'll buy another Toyota car. They are reliable but will not have service done at this location!