I brought my motorcycle in with a slow leak in the rear tire. Rather than just automatically…read morereplacing the tire, they spent over an hour trying to find the leak which they eventually did. I did end up needing a new tire, but I believed it because I saw the nail through the old tire. Very honest company to do business with.

From the owner: We are a small veteran owned business; servicing ALL makes and models of motorcycles and powersport…read moreequipment.

after almost 8 thousand bucks of work, bike died on road the day after...after paying tow fees to…read moreget it there, the qualified mechanics he has took 4 hours at 150 bucks an hour to find a wire that fell off the back of the battery....for which he insisted I pay to get my bike back- even though his people connected it all up two days ago........man is a cheater and his crew obviously is incompetent

Came recommended by HD dealer and another Cycle repair shop. They specialize in custom work. The…read moredon't work fast, took a few weeks to do the work, but did a great job. Highly recommend them for any custom work you need.

They are awesome, fast and affordable, I brought my Harley in with a scheduled appointment and they…read morefit me in asap

Highly recommend Southwest Cycle for any purchase or service. Dave Zink is amazing, trustworthy and…read morea stand up person. I live in Miami and bought a Slingshot from him via FaceTime and conversations over the phone. What an honest individual!!! Wish Miami business had people like Dave Zink and his staff. My recommendation to anyone thinking about buying anything is, COME BUY IT at Southwest Cycle!!!! Like i said bought my Slingshot over the phone and he delivered it. Everything exactly how he said, hassle free and a friend for life. I highly recommend Dave. Thank you Dave, your business will be super successful with the kind of honesty you offer.

We were on a road trip down to Fort Myers and noticed a coolant leak from my water pump fan…read morebearing. (2009 Dodge Ram) The problem was we were scheduled to leave the next day. Called Bill up at Sun muffler in the morning for a quote and to see if he could squeeze us in for the day. He responded within 10 minutes with a price and said he could fit us in. Bill took care of us and we were trouble free the rest of our 1300 mile road trip. Awesome service and craftsmanship!! Highly recommend!! Thanks for everything Bill at Sun muffler! Don't forget to ask him about art projects that he makes out of electric motor housings parts. Ralph@jemcustomproducts.com

Great job! The muffler fix worked perfect and the timing was just right, also the charge was a fair…read moreprice. Thank you!

If you're doing any nighttime riding, you know the importance of good headlights. My original…read moreheadlights were "fogged" to the extent that I finally decided I needed to do something about them. I decided that LED lights were the best way to go. I found Horney's on Yelp while looking for places that serviced Harleys- specifically I was looking for headlight and passing lamps replacements for my 2014 softail. I had already did some online research and found a set made by HogWorkz - LED 7" Halomaker headlight with 4.5" Halomaker passing lamps. When I walked in, the first weekend of May, I was greeted by two friendly ladies working behind the counter. After explaining my headlight situation and a picture of the LED lights I had found online, one of the ladies explained to me that she could get those same lights but it wouldn't be the brand name. She began searching through her computer files and showed me the results. The price for the whole set was about $200 cheaper than the brand name and they were the same. The only drawback was that she would have to order them and it would take 4-6 weeks for them to arrive. I was good with that and so she ordered them there on the spot, took my phone number, and stated she would call me when the lights arrived. Fast forward to five weeks later - June 9th and I received a call from the nice lady from Horney's stating my lights had arrived. I made an appointment with them for 10am the next morning for the change out of the old lights with the new. I arrived the next morning just before 10am. They immediately took my bike in and in less than an hour was finished. The new headlights look amazing and definitely light up the roadway!! I'm extremely happy with the service I received, the helpfulness and pleasant nature of the employees, the quality of product, and the overall cost of my purchase. A hearty recommendation and 5 Stars! Check them out.

I have a 2001 HD Ultra Classic w 124k miles on it. It was having an electric issue that caused the…read moretach to jump around and the check engine light to come on. I had brought bike to another dealer and they charged me 2 1/2 hours labor at $139 an hour and never solved the issue. I was told about this shop and so i brought bike there, told them of the issue and they were game to try. The initial diagnosis didnt reveal much so Horneys called me and asked how much time i wanted spent to solve the issue, so i authorized another 1 1/2 hours of labor and nothing else. I rec'd a call 2 days later and the issue was solved and the bike was ready for p/u. I was told that my battery was replaced, and I didnt authorize it, but i was out of town at the time of the call and i knew tha battery was not that old. So i waited until I got home and checked and battery was only 2 years old and always kept on a trickle charger. I went to p/u bike and paid the bill. I rode home without issue and put trickle charger on bike and went about my day. 5 hours later trickle charger was still in the red (battery not fully charged) so i worried and called Horneys. I asked front clerk about it but she is only counter help and does not know much about the repair of the Harleys. She said she'd ask the repairman (Rick Horney) and get back to me. I was in the garage w the bike and it was 100 degrees and 90% humidity outside so it was hot and the return call didnt happen so I called again. She said she was busy with a customer and hadnt a chance yet to speak with mechanic. Mean while I removed seat and noted that the battery installed was not a OEM Harley battery, it was an aftermarket battery, in addition that the wires for the trickle charger were not placed correctly on the battery, the battery lock down bar was not reattached and the positive battery cable to the battery had a large crack and wire was exposed. I was not happy. The initial price of the battery was $196.95 and $70 labor to install it. I called Horneys again to tell them the issues of what i found, and that the price for an aftermarket battery I never authorized was high. Front clerk said she'd discount the battery to $165.99. But no mention about the other issues Id found. I asked if I could return the battery and I would buy a OEM replacement. She reluctantly agreed. There was never a return call to me about the other issues Id found. I went back to the dealer the following day with another unrelated issue, and spoke with the mechanic (Rick Horney) and he was verbally abusive towards me, stating how could I complain about other issues when he fixed the issue the other dealer could not. How dare i call so many times and abuse the front clerk. I never and would never verbally abuse anyone in customer service. When I called Horneys Custom Cycle, I was distressed but never mean. I was bringing attention to the issues Id found. So I went to the front counter where the mgr. was, (didnt get his name) and explained the situation. He then went to the back area and spoke w Rick to get his side and upon his return to the front counter, he said that I called too many times and now his shop refused any further services to me. I was banned from their shop. I said I would be back to bring the battery i no longer wanted and return it and I left. On Tues Aug 12th, I went in to return the battery, that I didnt authorize. I was given a refund for the battery and not for the $70 install fee. Do not utilize this shop. If you complain about the repair work and issues found with their work you too will be banned. Im going to file a complaint with BBB and Consumer Affairs. This is not the way to treat customers and people in general. I didnt need to be banned as I would never go back there again after how they treated me and abused me. And for their poor work ethics.

Man are these guys Lifesavers I recently ordered a part for my car from a mail order company called…read morerock auto and I had to pay extra for next day shipping which was by the way $125 for a $30 part but I needed the car it was my only source of transportation. Anyway, rock auto sends me the wrong part. They have no phone number it was all online service. If that's what you wanna call it. I ended up sending the part back and they ended up screwing me. It cost me $125 plus $30 plus for the part that was wrong. I only got $30 and change back from rock auto anyway O'Reillys came through their local. Their prices are much better. I called him up told him what I needed. I didn't even have to give them any money upfront. They said the part would be in the very next day, which it was they even loan me the tools to replace the part on my car I mean who does this these guys are great I would highly recommend O'Reillys for any of your automotive needs. They really do go out of their way to be accommodating.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Can't get them to answer a phone. Customer service sucks. Chris is worthless as a sales guy.read more

10/10 Chris is the best!! We got a chip in our windshield this morning and it's already fixed. We…read morereached out to Chris and he called us back right away and sent someone out right away. We have a brand new Tesla and (just our luck) we got our very first ever rock to windshield. I wouldn't recommend anyone else! Thank you Chris!!

Chris and staff know their stuff. Great shop for Harley repairs and service. Met them at Leesburg…read moreonly to find out they have a shop very close to me in Ft. Myers, never knew.

Cycle Solutions Inc. is a motorcycle speed shop. The owner of the shop, Chris Waddell, specializes…read morein Harley-Davidson motorcycles, but also services all others including Indian and Victory. I first met Chris and his crew 6 years ago at the Leesburg Bike Fest. I had just recently purchased my 2006 Softail Deluxe and after his crew had installed a couple of customized and performance items for me, he put my bike on his Dyno. He identified a problem that would have been catastrophic for my engine. His crew fixed the problem and in the process it added an increased 20% of horsepower. I've been a believer in their expertise and abilities ever since. I recently stopped by to get the fluids changed on my 2014 Softail and have him look at my tires. As I figured the tires needed changing. He ordered new ME888's and a few days later called me stating my bike was ready to go. I was very pleased with my new tires and the work performed. The shop: The front sales area has accessories for all your HD needs, including performance packages. In the rear is the shop area. There are three elevated "stalls" where work is performed on the customers' bikes. Further to the back is the "Dyno Room" where Chris puts the bikes thru tests. Based upon the graphical results, he can determine if your bike is at operating at peak performance. The shop is very impressive and set up for serious maintenance and performance upgrades of one's motorcycle. I highly recommend you come by and check them out. They're located at 15870 Pine Ridge Rd. Fort Myers Beach Florida. Always ride with a helmet, and Safe riding! Monday-Friday 10-5 Saturday 10-2 Website: http://www.cyclesolutionsonline.com Tip: Check out Cycle Solutions at all the major Bike Rallies across the Country, including: Daytona Beach Bike Week Leesburg Bike Fest Myrtle Beach Bike Fest Americade Rally, Lake George, NY Laconia Bikeweek, Laconia, NH Gettysburg Bike Week Sturgis Rally, Sturgis, SD Roar On The Shore, Wildwood, NJ Biketoberfest, Daytona Beach, Fl The Lonestar Rally, Galveston, Tx