Honest, did a great job and stood up for us to make sure the car was repaired correctly.read more

I brought my mustang into Ritch's Body after a mishap. Jose and his staff was great and told me…read morewhat it was going to take to get my car back to looking its best. After getting it in my car was back to me in a short time. My car looks great. I do show my car and it has never looked better. I would highly recommend Ritch's Body Shop to get your vehicle back in top shape Thanks to everyone for a great experience.

My Subaru started losing traction even when the road was only slightly slippery. I dropped it off…read moreat Ward and Son's Automotive, and they quickly found LOTS of diagnostic error codes--more than could realistically be happening at the same time. Over four days, they repeatedly cleared the codes, test-drove the car, and rechecked the system. Eventually, they became fairly certain that the problem was related to rodents chewing on the wiring. Reluctantly, they suggested I take it to a Subaru dealership, as a dealership would have the sophisticated equipment needed to pinpoint the root cause. They hesitated to recommend this because they expected the dealership would charge me a ton of money for troubleshooting. Ward and Son's charged me less than $100 for all the troubleshooting they did over four days, which I think is very reasonable. Even though they weren't able to resolve the problem with my car, I wouldn't hesitate to use them again. P.S. They were super friendly people!

The Ward & Sons shop was a life saver after getting a flashing Check Engine Light (CEL) which is a…read morehigh severity indication in between Xmas and New Years. I was afraid I was going to have to leave my Toyota Highlander up there but they were able to replace a fuse for the OBD port, get a diagnosis and replace a bad ignition coil for one of the cylinders. Daniella was very pleasant to speak with on the phone. Grayson at the desk was also reassuring in dropping off the car to at least address the fuse to get an OBD diagnosis. Huge props for these guys for getting me in and out in a few hours during the in-between holiday period. I was able to drive car back to SF without issue.

Great shop. Guys are professional and courteous, work is done right the first time. Happy that they…read moreare here, I've had problems with other auto repair shops. Beats the hell out of going to Reno. 10/10

I brought my vehicle to Auto & Tire Doctor in Truckee for an oil change and tire rotation…read more After the service was completed, I spoke with Daniel at the front desk and mentioned a concern about making sure the under-body panel used during the oil service had been properly secured. During that conversation, I happened to notice that my tires did not appear to have been rotated correctly. I had requested a tire rotation, and Daniel confirmed that it had been performed. However, upon inspecting the vehicle, I could see that the passenger-side tires had been swapped front-to-back while the driver-side tires had not. I was able to identify this because the tires on my vehicle have different tread patterns, making it easy to determine whether they had been moved. When I pointed this out, Daniel initially maintained that the tire rotation had been completed. After I showed him the difference between the passenger and driver sides, I was given several explanations regarding tire placement, vehicle handling, and concerns about the condition of my tires. None of those explanations addressed the fact that one side of the vehicle had clearly not been rotated. Eventually, another employee stepped in, acknowledged that the driver-side tires may have been missed, and immediately offered to bring the vehicle back into the shop to correct the issue. I appreciated that he took responsibility and worked to resolve the situation. My concern was not the mistake itself. Mistakes happen. What I found disappointing was the response when the issue was brought to Daniel's attention. Rather than simply acknowledging the possibility of an oversight and correcting it, I felt my concerns were dismissed and met with repeated explanations that did not address the actual problem. During the interaction, Daniel also made comments about wanting to "get this lady out of here" and referred to it being "Tuesday" while discussing the situation with staff. Whether intended that way or not, the comments came across as dismissive and unprofessional, particularly while I was trying to resolve a legitimate concern regarding work that had not been completed. The tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle. To the shop's credit, the tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle.

Justin and his wife are awesome!!! We showed up at closing…read moretime on Sat and Justin literally stopped what he was doing and helped us!! They were so helpful and kind and honest and fixed our truck so we could head home on Sunday. We highly recommend them!!! Thank you Justin for all you did to help us

We borrowed a friends Ford F-350 turbo diesel for a camping trip and it conked out on us. We…read moremanaged to get it to Tahoe City Auto Repair and Justin was totally amazing, ran diagnostics on it & installed a new alternator that afternoon. He saved us & got us back on the road in great shape. Awesome customer service & these guys can really fix just about anything. Highly recommend!

I would rate them 10 stars if Yelp would let me. We drove up to Tahoe last month from the Bay Area…read morefor a family vacay and our car suddenly started making all sorts of awful noises. I searched Yelp and contacted Auto service by Allan. Juan answered the phone and went out of his way to help me. Juan and his crew quickly figured out the problems, ordered the parts and squeezed us into an already full schedule because they assessed that our car was not drivable in this condition and they wanted to make sure we were safe driving home to the Bay Area. And yes, the car has run perfectly ever since they worked on it. As a woman, I hate taking my car to a mechanic as I feel that I'm getting ripped off or that my lack of knowledge about cars puts me at a clear disadvantage. None of that happened here. They explained things, took photos, let me touch and look at the damaged parts so I understood what was going on. I was prepared to walk 1 hour back to my airBNB after dropping off the car, but they insisted on driving me. This is the best mechanic I have ever been to in my life. If we go to Tahoe again, I'm going to schedule service with them in advance. I am grateful for the entire crew that worked on my car, as they were professional, kind and respectful. Additionally, I was talking to another customer (someone who lives in Tahoe) while I was there and they told me that Auto Service by Allan is the best mechanic in the entire Tahoe basin and are completely honest. I wholeheartedly agree!

I have a 1967 Camaro. I took my Camaro to Allan's because of all the good reviews I read…read more My Camaro needed shocks and the fuel gauge sender was bad. I bought all the parts and they said they warranty the labor but not the parts which was understandable. I had the two installations done on different days. The shocks were done quickly and professionally. The car rides smoothly and makes it enjoyable to drive. I was then quoted the price for the fuel sender installation and brought the car back a few weeks later. I returned and had fuel sender installed. They called me back and informed me that they were having issues with the installation. They had my car for a few days. They were able to finish the job but the end price was way more than the quote. After talking with the manager the final charge was closer to the quoted estimate. These guys do good work and I will most likely return for service.

I brought my vehicle to Auto & Tire Doctor in Truckee for an oil change and tire rotation…read more After the service was completed, I spoke with Daniel at the front desk and mentioned a concern about making sure the under-body panel used during the oil service had been properly secured. During that conversation, I happened to notice that my tires did not appear to have been rotated correctly. I had requested a tire rotation, and Daniel confirmed that it had been performed. However, upon inspecting the vehicle, I could see that the passenger-side tires had been swapped front-to-back while the driver-side tires had not. I was able to identify this because the tires on my vehicle have different tread patterns, making it easy to determine whether they had been moved. When I pointed this out, Daniel initially maintained that the tire rotation had been completed. After I showed him the difference between the passenger and driver sides, I was given several explanations regarding tire placement, vehicle handling, and concerns about the condition of my tires. None of those explanations addressed the fact that one side of the vehicle had clearly not been rotated. Eventually, another employee stepped in, acknowledged that the driver-side tires may have been missed, and immediately offered to bring the vehicle back into the shop to correct the issue. I appreciated that he took responsibility and worked to resolve the situation. My concern was not the mistake itself. Mistakes happen. What I found disappointing was the response when the issue was brought to Daniel's attention. Rather than simply acknowledging the possibility of an oversight and correcting it, I felt my concerns were dismissed and met with repeated explanations that did not address the actual problem. During the interaction, Daniel also made comments about wanting to "get this lady out of here" and referred to it being "Tuesday" while discussing the situation with staff. Whether intended that way or not, the comments came across as dismissive and unprofessional, particularly while I was trying to resolve a legitimate concern regarding work that had not been completed. To the shop's credit, the tire rotation charge was removed from my bill, and the work was ultimately completed correctly. I appreciate the employee who stepped in, acknowledged the issue, and resolved it. Based on this experience, I would encourage customers to verify that all requested services have been completed before leaving and to carefully review any work performed on their vehicle.

I have been taking our cars to this establishment for oil changes consistently for several years…read more They have always been able to get us in without an extremely long wait. Never gave us a reason to use the other oil change place across town. This all changed yesterday. As I drove to work after my vehicle's oil change I noticed a weird feeling on the left hand side of my steering wheel. I couldn't quite figure out what I was feeling until I got to my work's parking lot. I got out to find the leather of my steering wheel gashed up. Either cut by a tool or something clipped to an employee's belt. After I finished my work meeting, I called up the shop to let them know the leather of my steering wheel was damaged by who ever was in my vehicle. They told me to come down so they could see it. I immediately drove down to the shop and the front desk guy came out to look at my damaged wheel. After he checked it out he said that there was no way one of their employee's damaged my steering wheel as they are not allowed to bring tools into vehicles and proceeded to say that my steering wheel appeared "aged" and that I was basically a liar. I literally couldn't believe it. I drive this vehicle every single day, these gashes were not there when I dropped off my car at 8:00 AM. As soon as I drove away, I felt the damage on my steering wheel and knew something was off. I looked up what it costs to replace my steering wheel and it's $2,000. Oh! And later that evening, my husband went to inspect my vehicle and found that they either ripped off my wiper fluid cap or did not replace it. So now I'm driving around with a missing wiper fluid cap. I'd think twice before coming to this business. All I wanted was an oil change. Instead my steering got damaged, which will cost me thousands to replace, and got called a liar.

Had a radiator hose blow on the way from SF to Salt Lake City. Ended up being the water pump,…read morechased through a thermostat and radiator cap check. Steve the mechanic worked like crazy to get us done by closing time on Friday. Josh (manager?) Was fabulous in providing multiple updates through the process and genuinely cared. We drove successfully to SLC through the night. 2 days later, received a call from Josh checking in on us and the car. Never had a mechanic care so much!​

Fantastic service. Aaron took great care of us and we were back on the road quickly. I highly…read morerecommend!

Had a cracked windshield that went from one side to the other on my Mercedes Benz Sprinter Van. I…read morewas recommended of AutoGlass Express from Sierra Adventure Vehicles. I was informed they have experience serving several Sprinter vans. Upon arrival it's small shop that besides servicing windshields they also work on motorcycles. The employees were professional and helpful. They inspected the windshield and gave me a reasonable quote. I decided to file a claim with my insurance company. AutoGlass gives you an option of an OEM windshield or an after market windshield but with an insurance claim the OEM must be approved by the insurance company. I was fortunate that the OEM windshield was approved. They installed the windshield in a reasonable time and calibrated it too. My van was right at the height of their garage door but they made the extra effort to deflate the tires and get it inside their garage bay to calibrate the windshield. I know this was an insurance claim but if I had to come back their pricing is very reasonable. I highly recommend AutoGlass Express.

Excellent service! We needed a last-minute windshield repair for my boss, and even though it was…read moreLabor Day weekend, Craig was able to fit us into his schedule on a Saturday. He was responsive, professional, and arrived on time. The repair was completed quickly, and the quality of the work was outstanding. We really appreciated his flexibility and willingness to help on short notice during a busy holiday weekend. Highly recommend him to anyone looking for reliable, high-quality windshield repair service!